0:00:04.910,0:00:08.200
[Music]

0:00:09.040,0:00:12.559
hey everyone thank you for joining us

0:00:10.639,0:00:14.080
for the cleaning and cocktails podcast

0:00:12.559,0:00:15.519
this is where i get the opportunity to

0:00:14.080,0:00:16.080
speak with fellow cleaning business

0:00:15.519,0:00:18.480
owners

0:00:16.080,0:00:20.320
small medium and large we take the time

0:00:18.480,0:00:22.160
to let them share their stories on the

0:00:20.320,0:00:24.000
ups and downs in the industry

0:00:22.160,0:00:25.519
i also speak with other experts and

0:00:24.000,0:00:27.760
professionals in the industry

0:00:25.519,0:00:28.560
from your manufacturers your suppliers

0:00:27.760,0:00:30.800
trainers

0:00:28.560,0:00:32.160
as well as other types of entrepreneurs

0:00:30.800,0:00:33.840
my mission is to empower

0:00:32.160,0:00:35.680
cleaning industry to inspire and

0:00:33.840,0:00:37.200
motivate each and every one of you

0:00:35.680,0:00:39.200
i want you guys to reach new heights of

0:00:37.200,0:00:40.719
success and learn from one another

0:00:39.200,0:00:42.960
my goal is to have you walk away with

0:00:40.719,0:00:45.120
some tips secrets advice

0:00:42.960,0:00:47.280
and opinions that are relevant to all of

0:00:45.120,0:00:48.640
us in our day-to-day hustle and grind

0:00:47.280,0:00:51.039
while we're out there in the field

0:00:48.640,0:00:52.399
working every single day so sit back and

0:00:51.039,0:00:57.930
share a cocktail with us

0:00:52.399,0:01:01.280
and enjoy the show

0:00:57.930,0:01:02.800
[Music]

0:01:01.280,0:01:05.680
all right guys welcome to another

0:01:02.800,0:01:07.680
episode of cleaning and cocktails

0:01:05.680,0:01:09.520
again you know it i'm here with my

0:01:07.680,0:01:11.520
cocktail i got i'm

0:01:09.520,0:01:13.520
happy to have my guest here jason a good

0:01:11.520,0:01:14.880
friend of mine we'll get into jason real

0:01:13.520,0:01:16.560
quick but you guys you know you got to

0:01:14.880,0:01:19.439
know what the show's about right is

0:01:16.560,0:01:20.560
again it's here to share stories of the

0:01:19.439,0:01:22.080
cleaning industry

0:01:20.560,0:01:24.159
share stories that come about to with

0:01:22.080,0:01:26.320
jason here whether you're a small

0:01:24.159,0:01:28.400
business medium size large

0:01:26.320,0:01:30.400
your your you know let's hear from the

0:01:28.400,0:01:31.040
manufacturers suppliers technology

0:01:30.400,0:01:34.079
software

0:01:31.040,0:01:36.799
founders uh trainers everybody

0:01:34.079,0:01:38.400
cleaning related uh i just wanna share

0:01:36.799,0:01:41.439
their vision share their stories

0:01:38.400,0:01:43.360
uh the ups the downs to shed light on

0:01:41.439,0:01:44.960
this industry that has changed my life i

0:01:43.360,0:01:47.200
know it's changed jason's life

0:01:44.960,0:01:48.560
it changes a lot of our lives uh and

0:01:47.200,0:01:51.280
every day

0:01:48.560,0:01:52.240
you know you you get into so deep into

0:01:51.280,0:01:54.399
the business

0:01:52.240,0:01:55.920
it's always good to just get a refresh

0:01:54.399,0:01:57.439
and see other things that are happening

0:01:55.920,0:01:58.799
and get outside your bubble

0:01:57.439,0:02:01.119
and that's what we're here for we're

0:01:58.799,0:02:02.960
here to give people a resource

0:02:01.119,0:02:05.040
and a channel to to listen to others

0:02:02.960,0:02:06.799
that are you know walking in their shoes

0:02:05.040,0:02:09.039
living living the ups and downs that

0:02:06.799,0:02:10.239
they're living so again without further

0:02:09.039,0:02:12.239
ado

0:02:10.239,0:02:14.160
i got my man jason here who i've grown

0:02:12.239,0:02:15.280
to learn and and get to know over the

0:02:14.160,0:02:17.680
past year

0:02:15.280,0:02:19.280
uh jason's from austin texas he's got a

0:02:17.680,0:02:20.640
great cleaning company called nae

0:02:19.280,0:02:22.879
solutions

0:02:20.640,0:02:24.000
and that's all i'll say about it because

0:02:22.879,0:02:25.920
jason

0:02:24.000,0:02:28.160
you know let's hear from your mouth give

0:02:25.920,0:02:32.080
us the rundown on how you stumbled

0:02:28.160,0:02:32.080
into this glamorous industry

0:02:32.640,0:02:35.680
okay so first of all thanks for having

0:02:34.480,0:02:38.080
me ricky uh

0:02:35.680,0:02:38.959
cheers yeah cheers have a little irish

0:02:38.080,0:02:40.560
coffee here

0:02:38.959,0:02:42.640
i'm getting better at that i gotta get

0:02:40.560,0:02:45.920
the oh yeah the beginning

0:02:42.640,0:02:47.280
so so anyway um yeah i uh i've been in

0:02:45.920,0:02:49.760
this business for about

0:02:47.280,0:02:51.599
seven years um now we've been in

0:02:49.760,0:02:53.360
business since 2013

0:02:51.599,0:02:55.040
at the time when i started this company

0:02:53.360,0:02:56.080
i was actually working full-time at a

0:02:55.040,0:02:58.720
day job

0:02:56.080,0:03:00.319
um i had been approached by management

0:02:58.720,0:03:01.519
for kind of some upward mobility

0:03:00.319,0:03:02.640
opportunities

0:03:01.519,0:03:04.319
and at that point i just kind of

0:03:02.640,0:03:05.360
realized that i want to do something for

0:03:04.319,0:03:07.599
myself

0:03:05.360,0:03:09.440
um and i started to just create a list

0:03:07.599,0:03:11.680
of different companies that had certain

0:03:09.440,0:03:12.959
um check marks you know i remember it's

0:03:11.680,0:03:15.519
been a minute so

0:03:12.959,0:03:16.959
i know that low capital start recurring

0:03:15.519,0:03:18.720
revenue was one of them

0:03:16.959,0:03:20.640
uh intentionally not like super

0:03:18.720,0:03:23.440
glamorous i.e competitive

0:03:20.640,0:03:24.879
necessarily um so obviously you know

0:03:23.440,0:03:25.760
janitorial kind of checks all those

0:03:24.879,0:03:27.120
boxes

0:03:25.760,0:03:28.400
um there were some other ones and i

0:03:27.120,0:03:29.840
couldn't even tell you what the other

0:03:28.400,0:03:31.920
opportunities were but

0:03:29.840,0:03:33.200
i stuck with that started researching it

0:03:31.920,0:03:35.200
um spending time

0:03:33.200,0:03:36.959
my my free time just kind of getting to

0:03:35.200,0:03:39.200
understand how to start and

0:03:36.959,0:03:40.400
just kind of jumped in um got a first

0:03:39.200,0:03:43.120
couple of clients through

0:03:40.400,0:03:44.239
uh some tech platform called stunt

0:03:43.120,0:03:46.159
actually

0:03:44.239,0:03:48.080
but i was cleaning with myself and a

0:03:46.159,0:03:50.080
friend of mine's niece

0:03:48.080,0:03:52.080
and uh we got a couple more employees

0:03:50.080,0:03:53.680
over time we started to continue to

0:03:52.080,0:03:56.640
you know create relationships with new

0:03:53.680,0:03:58.239
clients and and kind of foster you know

0:03:56.640,0:04:00.799
get them in the pipeline and have those

0:03:58.239,0:04:02.239
conversations and and sure enough time

0:04:00.799,0:04:04.640
time went on and we started to get

0:04:02.239,0:04:06.720
bigger clients and more clients and

0:04:04.640,0:04:08.560
we started to grow our staff and uh

0:04:06.720,0:04:10.080
we've been able to continue that growth

0:04:08.560,0:04:10.560
pretty consistently for the last few

0:04:10.080,0:04:13.040
years

0:04:10.560,0:04:14.720
um i would say definitely the last two

0:04:13.040,0:04:16.079
years we've seen a lot more growth

0:04:14.720,0:04:18.320
just from different strategies we've

0:04:16.079,0:04:21.040
implemented in marketing and advertising

0:04:18.320,0:04:22.960
um and that's been a huge help for us so

0:04:21.040,0:04:23.520
um it's been a great ride a lot of ups

0:04:22.960,0:04:25.919
and downs

0:04:23.520,0:04:27.600
especially with the covid situation uh

0:04:25.919,0:04:28.479
we lost close to 50 percent of our

0:04:27.600,0:04:30.880
normal business

0:04:28.479,0:04:32.639
um at the beginning of all this um and

0:04:30.880,0:04:34.080
we made a quick pivot into um

0:04:32.639,0:04:36.639
disinfection service i

0:04:34.080,0:04:38.000
educated myself as much as possible um

0:04:36.639,0:04:40.160
your videos helped actually

0:04:38.000,0:04:41.600
that was a great resource for us to to

0:04:40.160,0:04:44.160
kind of watch on to and

0:04:41.600,0:04:45.199
and utilize um and we were eight we had

0:04:44.160,0:04:47.199
two of our best months

0:04:45.199,0:04:48.800
in the company's history uh during the

0:04:47.199,0:04:50.320
middle of pandemic so

0:04:48.800,0:04:52.160
um you know it's been we've been very

0:04:50.320,0:04:54.639
grateful i haven't had to let anybody go

0:04:52.160,0:04:55.440
um so just just uh just been really good

0:04:54.639,0:04:58.160
to us

0:04:55.440,0:04:59.680
nice man well you're you're a hustler

0:04:58.160,0:05:01.199
man i mean you know the first time i

0:04:59.680,0:05:04.000
talked to you i i knew that

0:05:01.199,0:05:04.960
um i i wanted to share your story too

0:05:04.000,0:05:07.520
and and

0:05:04.960,0:05:08.400
guys too i forgot to mention like you

0:05:07.520,0:05:10.320
know i've had so many

0:05:08.400,0:05:12.160
you know not that jason is an expert

0:05:10.320,0:05:13.520
himself but other subject matter experts

0:05:12.160,0:05:14.639
of the industry itself

0:05:13.520,0:05:17.360
but i wanted to get back to the

0:05:14.639,0:05:19.919
foundation of the the podcast which is

0:05:17.360,0:05:21.039
to share the stories of the everyday

0:05:19.919,0:05:23.280
small business

0:05:21.039,0:05:24.479
cleaning company owners like jason like

0:05:23.280,0:05:25.840
myself like

0:05:24.479,0:05:28.479
you know hundreds and thousands of you

0:05:25.840,0:05:30.000
guys out there but in jason's case

0:05:28.479,0:05:32.000
you know when i first met him and first

0:05:30.000,0:05:32.479
talked to him i think i don't even know

0:05:32.000,0:05:34.960
if

0:05:32.479,0:05:36.639
i think it was march or april but if you

0:05:34.960,0:05:38.080
remember jason

0:05:36.639,0:05:39.840
even in that conversation i was like

0:05:38.080,0:05:41.199
wait wait wait wait you were you're what

0:05:39.840,0:05:42.960
size and you're already using

0:05:41.199,0:05:45.039
one two three four like four or five

0:05:42.960,0:05:48.560
different technology solutions

0:05:45.039,0:05:50.000
that that's the point here guys is that

0:05:48.560,0:05:51.759
you know at first you know and i told

0:05:50.000,0:05:53.039
you jason full transparency i was like

0:05:51.759,0:05:55.360
oh you know well

0:05:53.039,0:05:56.400
you know route the software i have and

0:05:55.360,0:05:57.919
this is why i

0:05:56.400,0:06:00.160
i like the feedback you gave us is i'm

0:05:57.919,0:06:02.319
like oh it's good it's going to serve

0:06:00.160,0:06:04.720
better for people that are established

0:06:02.319,0:06:05.600
and you know have a larger medium-sized

0:06:04.720,0:06:08.160
company

0:06:05.600,0:06:09.360
but when i talk to people like you you

0:06:08.160,0:06:11.120
shed light on

0:06:09.360,0:06:12.639
it really that doesn't matter right if

0:06:11.120,0:06:14.400
you're a small business and you want to

0:06:12.639,0:06:15.520
grow and you're a small business owner

0:06:14.400,0:06:18.160
and you have

0:06:15.520,0:06:18.800
the the firepower and the bandwidth to

0:06:18.160,0:06:20.880
sell

0:06:18.800,0:06:22.080
turn that sale into a contract get that

0:06:20.880,0:06:24.080
contract sold

0:06:22.080,0:06:25.680
staff your team communicate with your

0:06:24.080,0:06:28.240
team and just

0:06:25.680,0:06:30.160
keep it going over and over again you

0:06:28.240,0:06:32.000
found out right and i shared this and

0:06:30.160,0:06:33.440
this is the biggest part of this episode

0:06:32.000,0:06:35.759
that i want is

0:06:33.440,0:06:36.800
to hear your day-to-day because you're

0:06:35.759,0:06:38.479
doing a lot

0:06:36.800,0:06:40.319
you're i mean your your your business is

0:06:38.479,0:06:43.520
growing uh

0:06:40.319,0:06:45.520
and you're using multiple solutions

0:06:43.520,0:06:46.800
that the everyday small business owner

0:06:45.520,0:06:49.039
in cleaning

0:06:46.800,0:06:51.120
would rebuttal that and say i'm too

0:06:49.039,0:06:51.840
small i can't i don't need to use that

0:06:51.120,0:06:55.680
much

0:06:51.840,0:06:57.280
technology when you would probably argue

0:06:55.680,0:06:58.960
you need to use as much as any other

0:06:57.280,0:07:00.319
guide that you're competing against

0:06:58.960,0:07:02.400
because

0:07:00.319,0:07:03.840
the future is digital right so so dig

0:07:02.400,0:07:05.919
deep into

0:07:03.840,0:07:07.280
you know why why you know when was the

0:07:05.919,0:07:09.440
first time you picked up

0:07:07.280,0:07:10.479
a software solution then the next one

0:07:09.440,0:07:13.280
then the next one

0:07:10.479,0:07:14.880
and at what stages of of your business

0:07:13.280,0:07:18.560
were you if you could

0:07:14.880,0:07:20.000
sure no no not at all i'll just kind of

0:07:18.560,0:07:22.160
slowly go through it um

0:07:20.000,0:07:24.319
you know the first software uh solution

0:07:22.160,0:07:26.080
that we use was for operations it was

0:07:24.319,0:07:28.240
swept and i know you're familiar i saw

0:07:26.080,0:07:30.880
you guys you guys had them on the show

0:07:28.240,0:07:31.919
on the other day um so that was kind of

0:07:30.880,0:07:33.520
the first one

0:07:31.919,0:07:35.919
and that was kind of the initiation of

0:07:33.520,0:07:38.160
like my exploration to all the different

0:07:35.919,0:07:39.520
you know possibilities out there um one

0:07:38.160,0:07:41.039
of the things that i really

0:07:39.520,0:07:42.800
liked about the janitorial business was

0:07:41.039,0:07:43.520
that it was very underserved from that

0:07:42.800,0:07:45.919
perspective

0:07:43.520,0:07:48.000
a lot of a lot of old school ways of

0:07:45.919,0:07:48.800
doing things you know notepads in a

0:07:48.000,0:07:50.879
drawer to

0:07:48.800,0:07:52.720
like you know to have extra things done

0:07:50.879,0:07:54.639
or make a comment it just

0:07:52.720,0:07:56.400
didn't didn't work and it still does i

0:07:54.639,0:07:57.039
mean it's amazing our top competitors

0:07:56.400,0:07:58.879
are

0:07:57.039,0:08:00.000
very unorganized from what i've seen or

0:07:58.879,0:08:00.720
what i've heard from people that we're

0:08:00.000,0:08:02.720
bidding on

0:08:00.720,0:08:04.400
um you know people that are on the field

0:08:02.720,0:08:05.039
you know working sales saying things

0:08:04.400,0:08:06.879
like

0:08:05.039,0:08:08.639
you know the cleaners haven't shown up

0:08:06.879,0:08:10.240
in a few days and it's kind of like

0:08:08.639,0:08:12.160
well as long as it's not more than like

0:08:10.240,0:08:14.560
four or five like

0:08:12.160,0:08:16.000
no it's insane man so none of that

0:08:14.560,0:08:16.960
tracking was in place with a lot of

0:08:16.000,0:08:18.560
these companies

0:08:16.960,0:08:20.319
i think that's huge so kind of

0:08:18.560,0:08:21.759
transitioning well i guess to talk about

0:08:20.319,0:08:23.440
swept so the big thing for swept and i

0:08:21.759,0:08:25.680
know you feel the same way about this

0:08:23.440,0:08:27.440
is the communication aspect of it it

0:08:25.680,0:08:29.120
allows you to either communicate with

0:08:27.440,0:08:29.919
clients directly if they're you know

0:08:29.120,0:08:32.399
interested in that

0:08:29.919,0:08:34.240
or to communicate with your staff have

0:08:32.399,0:08:36.080
your managers communicate with staff

0:08:34.240,0:08:37.680
and have even staff that work the same

0:08:36.080,0:08:40.080
property maybe at different days

0:08:37.680,0:08:42.240
hey by the way this is here whatever it

0:08:40.080,0:08:43.440
doesn't there's so there's a myriad of

0:08:42.240,0:08:45.200
ways that that helps us

0:08:43.440,0:08:46.880
um and then on top of that you've got

0:08:45.200,0:08:48.320
the cleaning list right there in the app

0:08:46.880,0:08:50.480
i mean there's not like a

0:08:48.320,0:08:52.080
clipboard or whatever it's just all

0:08:50.480,0:08:52.959
digital we started we literally had

0:08:52.080,0:08:55.839
checkoff lists

0:08:52.959,0:08:55.839
at each location

0:08:57.839,0:09:01.120
yeah yeah no i don't have that you need

0:09:00.160,0:09:06.080
to have something

0:09:01.120,0:09:07.760
right so yeah 100 so we we had those um

0:09:06.080,0:09:09.120
quickly it was like this isn't going to

0:09:07.760,0:09:10.240
work this is too much like

0:09:09.120,0:09:13.120
we got to make sure we have enough

0:09:10.240,0:09:15.120
sheets like it's just a jumbled mess so

0:09:13.120,0:09:16.560
swept was huge in that respect um we got

0:09:15.120,0:09:17.760
we did away with those

0:09:16.560,0:09:19.440
uh they know the other thing i love

0:09:17.760,0:09:20.480
about swept is the this is the last

0:09:19.440,0:09:21.440
thing i'll touch on with them and then

0:09:20.480,0:09:23.200
we'll move on but

0:09:21.440,0:09:24.480
the inspections so i was actually just

0:09:23.200,0:09:25.120
the phone one of our managers earlier he

0:09:24.480,0:09:26.880
was having

0:09:25.120,0:09:28.399
some issues with with uh with the app

0:09:26.880,0:09:30.320
but basically

0:09:28.399,0:09:31.600
the way those those things work is that

0:09:30.320,0:09:33.440
they're they're great because you can

0:09:31.600,0:09:34.720
take pictures you can make comments

0:09:33.440,0:09:36.080
and it's all laid out all the little

0:09:34.720,0:09:37.519
different areas so it's very

0:09:36.080,0:09:38.480
straightforward you can put anybody in

0:09:37.519,0:09:39.920
that position

0:09:38.480,0:09:41.519
and say hey this is how this works i

0:09:39.920,0:09:42.880
need you to you know do these these

0:09:41.519,0:09:44.240
routine inspections and

0:09:42.880,0:09:46.240
and they can email automatically to

0:09:44.240,0:09:48.399
myself and then to like a kind of an

0:09:46.240,0:09:50.000
admin email that we have set up

0:09:48.399,0:09:51.680
and it's just it's a great way for them

0:09:50.000,0:09:52.720
to follow up with the team and say

0:09:51.680,0:09:54.720
here i'm gonna pull this up we're gonna

0:09:52.720,0:09:56.240
go over it together right so typically

0:09:54.720,0:09:57.279
we'll have them go out one week do all

0:09:56.240,0:09:58.480
the inspections

0:09:57.279,0:09:59.839
and then the next week they'll come

0:09:58.480,0:10:00.640
through and actually meet with the team

0:09:59.839,0:10:02.000
and say hey

0:10:00.640,0:10:04.000
these are the things that like need to

0:10:02.000,0:10:06.399
get addressed and that really really

0:10:04.000,0:10:08.480
brings you know your quality of service

0:10:06.399,0:10:10.000
to another level i mean we got a glowing

0:10:08.480,0:10:10.959
email this morning to a brand new client

0:10:10.000,0:10:13.519
we've had probably about

0:10:10.959,0:10:15.279
four or five months now um and they were

0:10:13.519,0:10:16.399
just thrilled and and you know that

0:10:15.279,0:10:18.000
there were a couple times i mean i

0:10:16.399,0:10:19.279
remember we had a we had to touch base

0:10:18.000,0:10:20.959
with them on some things they missed an

0:10:19.279,0:10:22.320
inspection and we got ahead of it before

0:10:20.959,0:10:24.959
the client noticed it right

0:10:22.320,0:10:25.839
that's the point yeah so out of it so

0:10:24.959,0:10:27.600
they know that

0:10:25.839,0:10:29.200
i mean really you got your [ __ ] together

0:10:27.600,0:10:30.399
like you know you're not waiting for

0:10:29.200,0:10:32.160
them to complain

0:10:30.399,0:10:34.000
right it's not reactive it's proactive

0:10:32.160,0:10:35.680
right um and so

0:10:34.000,0:10:37.200
that's that's kind of the main the main

0:10:35.680,0:10:40.480
use for sweat and then we

0:10:37.200,0:10:42.000
quickly realized that we wanted more um

0:10:40.480,0:10:43.440
more out of our our time clock

0:10:42.000,0:10:45.120
management because we were using the

0:10:43.440,0:10:46.959
scheduling and the check-in checkout on

0:10:45.120,0:10:47.600
sweat but we wanted something a little

0:10:46.959,0:10:49.519
bit better

0:10:47.600,0:10:51.839
um and at the time we were using a

0:10:49.519,0:10:54.000
software called gusto for our payroll

0:10:51.839,0:10:55.839
um that actually integrates with this

0:10:54.000,0:10:58.160
new time clock that we found called t

0:10:55.839,0:10:59.760
sheets so basically you click a button

0:10:58.160,0:11:02.079
every payroll or whoever like

0:10:59.760,0:11:04.160
is managing that and it gets shot over

0:11:02.079,0:11:04.880
to the gusto payroll and it fills out

0:11:04.160,0:11:06.880
all their

0:11:04.880,0:11:08.240
payrolls and it just runs it like it's

0:11:06.880,0:11:10.079
amazing so

0:11:08.240,0:11:11.519
that's huge because it has the t sheets

0:11:10.079,0:11:13.040
is great because it's easy to use for

0:11:11.519,0:11:14.640
the team a lot of these people are tech

0:11:13.040,0:11:16.320
savvy and i understand that i mean

0:11:14.640,0:11:17.680
it even it took me quite a while to like

0:11:16.320,0:11:18.959
figure these out i just knew i needed a

0:11:17.680,0:11:21.040
solution and then i'll try to find an

0:11:18.959,0:11:24.000
answer and learn how to work it right

0:11:21.040,0:11:24.560
so um the t sheets is great for the gps

0:11:24.000,0:11:27.200
tracking

0:11:24.560,0:11:28.880
um it allows us to see very easily from

0:11:27.200,0:11:29.600
like a you know 30 000 foot view or

0:11:28.880,0:11:31.360
whatever

0:11:29.600,0:11:33.200
you know where everybody is if something

0:11:31.360,0:11:35.440
happens who's closest to go help

0:11:33.200,0:11:37.279
out something along those lines and it's

0:11:35.440,0:11:38.000
just very very clear and the scheduling

0:11:37.279,0:11:39.519
super easy

0:11:38.000,0:11:41.120
to understand so that's that was helpful

0:11:39.519,0:11:43.040
for that perspective jason

0:11:41.120,0:11:44.160
uh actually a question on t sheets

0:11:43.040,0:11:46.640
actually because this is just something

0:11:44.160,0:11:48.640
maybe i i want to ask too is

0:11:46.640,0:11:50.240
is so you said it's integratable with

0:11:48.640,0:11:51.760
gusto

0:11:50.240,0:11:53.360
does it integrate with others as well

0:11:51.760,0:11:54.800
because if yeah if it's that easy to

0:11:53.360,0:11:58.959
just push a button and it's

0:11:54.800,0:12:01.760
yeah so yeah they're very flexible

0:11:58.959,0:12:02.399
um i i would look into it um for sure if

0:12:01.760,0:12:04.480
that's something

0:12:02.399,0:12:05.680
you're interested in um it is definitely

0:12:04.480,0:12:06.959
flexible with other platforms so if you

0:12:05.680,0:12:07.839
guys have other platforms that you're

0:12:06.959,0:12:10.399
using

0:12:07.839,0:12:11.680
other than gusto maybe zen payroll or

0:12:10.399,0:12:14.320
you know adp

0:12:11.680,0:12:15.040
or whatever the case is you you can you

0:12:14.320,0:12:16.639
can look at

0:12:15.040,0:12:18.800
into it first of all you can call that's

0:12:16.639,0:12:20.800
one thing i'll say right now um

0:12:18.800,0:12:22.720
about them as far as like their their

0:12:20.800,0:12:23.519
respect their their customer service is

0:12:22.720,0:12:25.200
amazing

0:12:23.519,0:12:26.800
a lot of these a lot of these a lot of

0:12:25.200,0:12:28.480
these software's are it's insane how

0:12:26.800,0:12:29.839
great you should break the customer

0:12:28.480,0:12:32.240
services the support

0:12:29.839,0:12:34.000
it's got to be there yeah but yeah let's

0:12:32.240,0:12:34.639
touch let's touch on this real quick as

0:12:34.000,0:12:36.880
we're

0:12:34.639,0:12:38.480
digging through i'm thinking about just

0:12:36.880,0:12:40.079
trying to think of what the audience and

0:12:38.480,0:12:41.760
what the small business owners may have

0:12:40.079,0:12:42.480
questions i'm like oh that's great yeah

0:12:41.760,0:12:45.360
but

0:12:42.480,0:12:46.720
you know it's only me so what when you

0:12:45.360,0:12:47.200
started using swept when you started

0:12:46.720,0:12:49.600
using t

0:12:47.200,0:12:51.120
sheets what was the trigger for you like

0:12:49.600,0:12:52.639
let's use t sheets for example like

0:12:51.120,0:12:54.240
clocking clock out

0:12:52.639,0:12:55.839
yeah do you have five employees did you

0:12:54.240,0:12:57.600
have ten accounts like let's

0:12:55.839,0:13:00.560
talk about some metrics that made you

0:12:57.600,0:13:03.200
say i need a solution for this

0:13:00.560,0:13:03.920
yeah honestly um it was pretty much out

0:13:03.200,0:13:06.320
of the gate

0:13:03.920,0:13:07.680
um we i probably probably had about five

0:13:06.320,0:13:08.880
employees by the time i implemented the

0:13:07.680,0:13:11.839
t sheets platform

0:13:08.880,0:13:12.160
okay what do i say that's a great metric

0:13:11.839,0:13:14.480
for

0:13:12.160,0:13:16.240
people that are hearing or listening to

0:13:14.480,0:13:16.800
reference set you may be that person

0:13:16.240,0:13:18.639
that is

0:13:16.800,0:13:20.079
hiring your third or fourth employee

0:13:18.639,0:13:23.040
yeah start thinking about that

0:13:20.079,0:13:23.440
you know start and again it's i'm guilty

0:13:23.040,0:13:25.200
as

0:13:23.440,0:13:26.720
the person that waited for three years

0:13:25.200,0:13:29.360
to do clocking clock outs

0:13:26.720,0:13:31.279
with an a software i was the sheet

0:13:29.360,0:13:32.959
writing the name

0:13:31.279,0:13:35.279
ah what time did he say oh he said he

0:13:32.959,0:13:36.560
got out of there

0:13:35.279,0:13:37.600
you don't have any headspace to do

0:13:36.560,0:13:39.040
anything else because you're worried

0:13:37.600,0:13:40.720
about that kind of stuff you know

0:13:39.040,0:13:42.800
i was that guy for the first three years

0:13:40.720,0:13:44.959
so don't be that guy

0:13:42.800,0:13:45.839
yeah no guys he's right get ahead of it

0:13:44.959,0:13:48.160
get ahead of it

0:13:45.839,0:13:49.600
dude just look into it it's so cheap to

0:13:48.160,0:13:50.959
start and and that's what i would

0:13:49.600,0:13:53.440
suggest even if it's just you

0:13:50.959,0:13:54.560
one-man band get into the software get

0:13:53.440,0:13:56.000
comfortable with it that way

0:13:54.560,0:13:57.760
when you it's time to get that first

0:13:56.000,0:13:58.480
employee or that second third fourth

0:13:57.760,0:14:00.160
employee

0:13:58.480,0:14:02.000
you can literally just transition them

0:14:00.160,0:14:03.360
into the system it's streamlined you're

0:14:02.000,0:14:04.240
not stressing out about that it's

0:14:03.360,0:14:05.519
already done

0:14:04.240,0:14:07.440
yeah and it makes your life a little

0:14:05.519,0:14:08.880
easier nice nice well

0:14:07.440,0:14:10.720
i figured i i wanted to bring that up

0:14:08.880,0:14:12.160
because i think that's the one thing i

0:14:10.720,0:14:14.240
want to touch on is

0:14:12.160,0:14:15.440
what's relevant to the audience you know

0:14:14.240,0:14:18.000
i think that's a good part is

0:14:15.440,0:14:19.360
when when do i do it when do i take the

0:14:18.000,0:14:20.800
plunge when do i

0:14:19.360,0:14:22.800
dedicate time because a lot of this is

0:14:20.800,0:14:24.639
time commitment so how about that like

0:14:22.800,0:14:26.160
yeah time or money right for yeah for

0:14:24.639,0:14:28.079
swept how long did it take you to

0:14:26.160,0:14:31.360
implement swap with your team i know us

0:14:28.079,0:14:33.839
dude it took maybe a week but that's

0:14:31.360,0:14:35.040
that was to upload clients yeah upload

0:14:33.839,0:14:37.839
locations you know but

0:14:35.040,0:14:38.639
yeah i mean it's like you could echo it

0:14:37.839,0:14:40.480
to me but

0:14:38.639,0:14:43.199
it doesn't take that much time like if

0:14:40.480,0:14:45.600
you deal with the customer success teams

0:14:43.199,0:14:46.800
and take the time to be onboarded right

0:14:45.600,0:14:48.800
that's what i think was the biggest

0:14:46.800,0:14:50.720
thing with software

0:14:48.800,0:14:52.959
yeah yeah and and like you said you know

0:14:50.720,0:14:55.199
the customer success teams are just that

0:14:52.959,0:14:56.720
like they want you to succeed

0:14:55.199,0:14:58.480
they drive you and make sure that you

0:14:56.720,0:14:58.959
have everything you need to get it going

0:14:58.480,0:15:01.440
so

0:14:58.959,0:15:02.240
again swept is great i mean they have

0:15:01.440,0:15:03.600
you know the chat

0:15:02.240,0:15:05.199
right on the website there or you can

0:15:03.600,0:15:07.120
talk to somebody on the phone or do a

0:15:05.199,0:15:09.040
zoom call or a screen share

0:15:07.120,0:15:12.079
same thing with t sheets same thing with

0:15:09.040,0:15:14.320
our software for uh for payroll i mean

0:15:12.079,0:15:16.079
it's just the support is there and it's

0:15:14.320,0:15:17.360
so valuable to have that because like

0:15:16.079,0:15:19.519
you said a second ago

0:15:17.360,0:15:20.959
it's time or it's it's you know you're

0:15:19.519,0:15:21.680
either wasting you're spending a lot of

0:15:20.959,0:15:23.760
time doing

0:15:21.680,0:15:25.199
tasks that aren't income generating like

0:15:23.760,0:15:27.760
dealing with time sheets

0:15:25.199,0:15:28.800
or managing payroll filing forms all

0:15:27.760,0:15:30.480
that kind of thing and

0:15:28.800,0:15:31.680
yes those are absolutely essential you

0:15:30.480,0:15:32.880
need to be doing it right from the

0:15:31.680,0:15:33.680
get-go or it's just going to be harder

0:15:32.880,0:15:35.920
later on

0:15:33.680,0:15:37.120
but at the same time hurrying up to get

0:15:35.920,0:15:38.480
those systems in place

0:15:37.120,0:15:39.839
you don't have to think about that and

0:15:38.480,0:15:40.880
you can honestly think about being more

0:15:39.839,0:15:42.079
creative with how you're going to get

0:15:40.880,0:15:42.720
more clients right because that's why

0:15:42.079,0:15:44.079
we're here

0:15:42.720,0:15:46.399
we're here to build our portfolio we're

0:15:44.079,0:15:48.639
here to make money you know we're here

0:15:46.399,0:15:50.720
here to be successful so you know that's

0:15:48.639,0:15:52.320
a small price to pay for a lot more free

0:15:50.720,0:15:55.279
time in my opinion

0:15:52.320,0:15:56.639
yep yep exactly we'll keep yeah keep

0:15:55.279,0:15:59.360
going down the road

0:15:56.639,0:16:00.160
okay so um the next one i'm super pumped

0:15:59.360,0:16:01.360
about that

0:16:00.160,0:16:03.680
kind of talked about a little bit is

0:16:01.360,0:16:04.480
gusto that's the um that's the payroll

0:16:03.680,0:16:06.959
software

0:16:04.480,0:16:08.720
so we were with uh we used quickbooks

0:16:06.959,0:16:10.560
for a minute um we had adp

0:16:08.720,0:16:12.000
and nothing against any of those um and

0:16:10.560,0:16:14.959
then we transitioned into

0:16:12.000,0:16:15.680
gusto um we tried zen payroll also for

0:16:14.959,0:16:17.120
for

0:16:15.680,0:16:19.279
for many reasons that you know i'm going

0:16:17.120,0:16:21.199
too deep into it but just like

0:16:19.279,0:16:23.199
it was insane so i was in denver this

0:16:21.199,0:16:27.120
past weekend and um

0:16:23.199,0:16:29.519
we were um wait what did i say

0:16:27.120,0:16:31.759
we were walking downtown and i look up

0:16:29.519,0:16:33.360
and i see a gusto logo on a building i

0:16:31.759,0:16:37.600
guess there's like headquarters there

0:16:33.360,0:16:38.959
oh okay um and i just got super excited

0:16:37.600,0:16:41.199
i was like oh that's so cool that

0:16:38.959,0:16:44.160
they're here i had no idea right

0:16:41.199,0:16:45.759
and the person i was with uh was like

0:16:44.160,0:16:50.639
i've never seen anybody get that excited

0:16:45.759,0:16:53.759
about payroll about their payroll

0:16:50.639,0:16:55.519
oh god it's just so it's a

0:16:53.759,0:16:57.759
i'm assuming it's a cloud-based software

0:16:55.519,0:16:59.279
right yeah it's a cloud-based software

0:16:57.759,0:17:00.639
and the really neat thing about gusto is

0:16:59.279,0:17:01.600
like i said not only does it integrate

0:17:00.639,0:17:05.280
with what we do for t

0:17:01.600,0:17:08.079
sheets um but it also allows us to

0:17:05.280,0:17:08.799
um that files forms for us um when

0:17:08.079,0:17:10.720
you're ready

0:17:08.799,0:17:11.679
they have they have we get our workers

0:17:10.720,0:17:12.559
comp through them because it's

0:17:11.679,0:17:15.760
competitive

0:17:12.559,0:17:16.400
um we uh we can do uh benefits there as

0:17:15.760,0:17:18.400
well

0:17:16.400,0:17:20.480
so there's all kinds of different um

0:17:18.400,0:17:22.880
different values that it brings and

0:17:20.480,0:17:24.559
again the price is like super

0:17:22.880,0:17:25.760
inexpensive i mean it's like maybe i

0:17:24.559,0:17:27.679
can't even tell you right now how much

0:17:25.760,0:17:29.760
it cost but i think it's like maybe 10

0:17:27.679,0:17:31.520
a month per person there's a base rate

0:17:29.760,0:17:33.679
of like 45 bucks

0:17:31.520,0:17:35.280
so you know yes over time it'll get

0:17:33.679,0:17:38.240
better but in my opinion you know we're

0:17:35.280,0:17:39.600
saving a salary of like uh i'm saving

0:17:38.240,0:17:41.280
you know having somebody else do that

0:17:39.600,0:17:43.120
for me right yeah correct

0:17:41.280,0:17:44.400
so it's that's paying labor right there

0:17:43.120,0:17:45.679
they don't need to you're wasting money

0:17:44.400,0:17:47.280
on and that's another thing too it's

0:17:45.679,0:17:48.320
like yeah exactly you don't have a whole

0:17:47.280,0:17:50.080
lot of money

0:17:48.320,0:17:52.080
um to do anything and you're worried

0:17:50.080,0:17:54.000
about spending money in the wrong places

0:17:52.080,0:17:55.919
you know i hear a lot of a lot of the

0:17:54.000,0:17:57.120
groups i love those groups online

0:17:55.919,0:17:58.799
for the commercial cleaning i think

0:17:57.120,0:18:00.000
they're a great asset for everybody

0:17:58.799,0:18:01.760
that's taking part

0:18:00.000,0:18:03.120
um but a lot of things like times i see

0:18:01.760,0:18:04.799
things like you know when should i get

0:18:03.120,0:18:06.799
i'm gonna get my office you know right

0:18:04.799,0:18:08.640
now and and in my opinion in this day

0:18:06.799,0:18:09.919
and age

0:18:08.640,0:18:12.160
i don't think you need a knobs until

0:18:09.919,0:18:14.320
you're doing maybe close to a million

0:18:12.160,0:18:15.440
and we're not even there yet you know so

0:18:14.320,0:18:18.559
we don't have an office

0:18:15.440,0:18:20.400
um um you know so i i think that being

0:18:18.559,0:18:22.799
wise with your expenditures

0:18:20.400,0:18:24.640
um is a huge deal and and if you can

0:18:22.799,0:18:26.000
recognize what you really need and what

0:18:24.640,0:18:28.000
isn't really necessary

0:18:26.000,0:18:29.200
yes it's cool to have an office i mean

0:18:28.000,0:18:31.679
we have a storage

0:18:29.200,0:18:33.039
spot for our equipment that's it you

0:18:31.679,0:18:34.000
know and we have like you know we have a

0:18:33.039,0:18:36.240
fleet vehicle we have

0:18:34.000,0:18:37.679
you know a couple fleet vehicles and

0:18:36.240,0:18:38.160
that's all we really need right now you

0:18:37.679,0:18:40.240
know

0:18:38.160,0:18:42.080
and and that allows us to really take

0:18:40.240,0:18:43.679
chan take you know take chances take

0:18:42.080,0:18:45.200
risks and try new things with like

0:18:43.679,0:18:47.120
technology and all that kind of stuff we

0:18:45.200,0:18:48.799
have that extra cash laying around

0:18:47.120,0:18:50.400
um and so we just keep pushing so

0:18:48.799,0:18:52.160
augusto's a great one

0:18:50.400,0:18:54.840
um let's see what else our finance

0:18:52.160,0:18:57.679
software is amazing it's called xero

0:18:54.840,0:18:59.440
xero i've got an amazing bookkeeper

0:18:57.679,0:19:01.200
that really got me hooked into it and

0:18:59.440,0:19:02.320
she just i mean everything is pretty

0:19:01.200,0:19:04.400
much automatic when it comes to

0:19:02.320,0:19:07.520
recording books things like that

0:19:04.400,0:19:09.440
i've got a operations assistant on that

0:19:07.520,0:19:11.120
that helps run things and he's

0:19:09.440,0:19:12.720
easily able to go in there and invoice

0:19:11.120,0:19:14.960
and manage all that kind of thing and

0:19:12.720,0:19:16.880
drop reports and stuff like that so

0:19:14.960,0:19:18.799
you know anything with sales forecasting

0:19:16.880,0:19:21.120
all kinds of stuff like that so

0:19:18.799,0:19:22.240
um it's been a huge huge we were like i

0:19:21.120,0:19:24.080
said we're with quickbooks and i've

0:19:22.240,0:19:24.960
heard they've gotten a lot better but

0:19:24.080,0:19:27.120
they're just not

0:19:24.960,0:19:29.120
you know not that great um as far as i'm

0:19:27.120,0:19:30.559
concerned compared to this software so

0:19:29.120,0:19:31.760
they're all about like making it better

0:19:30.559,0:19:33.039
for you and all that kind of thing so

0:19:31.760,0:19:33.760
i'm giving my honest opinion hopefully

0:19:33.039,0:19:36.240
it's not you know

0:19:33.760,0:19:37.039
not any huge feelings but um that's just

0:19:36.240,0:19:38.240
our experience and

0:19:37.039,0:19:39.760
and we put in the time and the money and

0:19:38.240,0:19:40.960
the effort to try to figure that out so

0:19:39.760,0:19:42.480
these are what's worked for us

0:19:40.960,0:19:44.799
um so that finance software is really

0:19:42.480,0:19:46.880
good and that's 30 a month

0:19:44.799,0:19:48.559
you know and it's done so it's brought

0:19:46.880,0:19:48.960
so much value and saved so much time for

0:19:48.559,0:19:52.080
us

0:19:48.960,0:19:52.640
so nice nice it's been nice and let's

0:19:52.080,0:19:55.679
talk about

0:19:52.640,0:19:57.120
so because i totally forgot to touch on

0:19:55.679,0:19:59.520
this in the beginning but jason

0:19:57.120,0:20:00.240
give people a snapshot of the size of

0:19:59.520,0:20:02.240
your company

0:20:00.240,0:20:04.159
uh from employee standpoint revenue

0:20:02.240,0:20:06.960
standpoint accounts

0:20:04.159,0:20:07.760
what what is what is that what is the um

0:20:06.960,0:20:10.720
the profile

0:20:07.760,0:20:11.919
of any so yeah so right now we're

0:20:10.720,0:20:14.080
anywhere from

0:20:11.919,0:20:15.919
we're close to 20 people right now on on

0:20:14.080,0:20:17.360
step on payroll whether it's contractors

0:20:15.919,0:20:18.159
or staff and then there's also like

0:20:17.360,0:20:19.679
ancillary

0:20:18.159,0:20:21.600
we've got you know bookkeeper like i

0:20:19.679,0:20:23.919
mentioned got a cpa

0:20:21.600,0:20:25.039
um we've got we contract out some of our

0:20:23.919,0:20:26.640
admin work

0:20:25.039,0:20:28.159
um i've got people on upwork that are

0:20:26.640,0:20:29.760
running seo campaigns

0:20:28.159,0:20:30.799
um that i found i found that's another

0:20:29.760,0:20:32.960
thing i would suggest that you guys

0:20:30.799,0:20:35.200
check into is upwork.com

0:20:32.960,0:20:36.720
there's a lot of great town out there uh

0:20:35.200,0:20:38.559
that works for very little money

0:20:36.720,0:20:39.919
um i know they need work they need work

0:20:38.559,0:20:41.600
right now everything they need work

0:20:39.919,0:20:43.280
and you know a lot of people say well

0:20:41.600,0:20:44.480
you're kind of like you're you're taking

0:20:43.280,0:20:47.200
advantage of like

0:20:44.480,0:20:48.000
whatever lower you know class citizens

0:20:47.200,0:20:50.880
and it's like no you don't

0:20:48.000,0:20:51.520
understand it's the arbitrage of of what

0:20:50.880,0:20:53.039
that looks like

0:20:51.520,0:20:54.720
from like a payroll perspective so yeah

0:20:53.039,0:20:56.240
maybe because it's eight dollars or six

0:20:54.720,0:20:57.840
dollars an hour from us

0:20:56.240,0:20:59.679
to them that's a that's a teacher's

0:20:57.840,0:21:02.000
salary you know so

0:20:59.679,0:21:03.679
uh an hour stuff like that so it's it's

0:21:02.000,0:21:04.559
it's i mean we've done i've done graphic

0:21:03.679,0:21:07.840
design there

0:21:04.559,0:21:09.360
i've done seo um i mean that i've got

0:21:07.840,0:21:10.720
i've got a message board a mile long of

0:21:09.360,0:21:12.000
just different random projects that i've

0:21:10.720,0:21:14.080
jumped on and said hey i need this

0:21:12.000,0:21:15.679
real quick boom and it's done like you

0:21:14.080,0:21:17.440
know we did the disinfecting video and i

0:21:15.679,0:21:18.880
know how important it is like from uh

0:21:17.440,0:21:20.320
from a metrics perspective

0:21:18.880,0:21:22.159
how important it is to have like the

0:21:20.320,0:21:23.440
right thumbnail for for any video you

0:21:22.159,0:21:25.520
put up on oh my god

0:21:23.440,0:21:26.720
yeah i didn't know that i was back at

0:21:25.520,0:21:28.320
science yeah

0:21:26.720,0:21:29.919
no yeah you look at it it's like charts

0:21:28.320,0:21:30.960
and graphs and you're like what is going

0:21:29.919,0:21:33.039
on so

0:21:30.960,0:21:34.000
i found a guy online and he actually

0:21:33.039,0:21:36.880
went by uh

0:21:34.000,0:21:37.440
the thumb god right right that's all he

0:21:36.880,0:21:40.000
did

0:21:37.440,0:21:40.880
and the reviews were amazing the artwork

0:21:40.000,0:21:42.960
was amazing

0:21:40.880,0:21:45.120
and he did an amazing job on ours i mean

0:21:42.960,0:21:46.240
we got on that video we've only done one

0:21:45.120,0:21:47.760
we only have one video on our channel

0:21:46.240,0:21:49.120
that's our that we want to do more we're

0:21:47.760,0:21:50.480
talking about doing some more we're got

0:21:49.120,0:21:52.320
that in the works but we've got around

0:21:50.480,0:21:54.640
60 000 views on that video

0:21:52.320,0:21:56.080
um and i bet you part of that has to do

0:21:54.640,0:21:56.799
with just like the eye catchiness of the

0:21:56.080,0:21:58.159
thumbnail

0:21:56.799,0:21:59.360
like he was like no the green color is

0:21:58.159,0:22:00.159
what you want i was like it looks weird

0:21:59.360,0:22:01.840
he's like no no

0:22:00.159,0:22:03.760
the green the red like you want to have

0:22:01.840,0:22:05.760
that that's the most click color

0:22:03.760,0:22:07.600
the the fonts that he had he explained

0:22:05.760,0:22:08.320
to me why i'm just like geez man this is

0:22:07.600,0:22:10.320
awesome so

0:22:08.320,0:22:11.840
see and i and i gotta tell you my my

0:22:10.320,0:22:13.440
video guys is gonna probably snap at me

0:22:11.840,0:22:14.799
because he said the same kind of stuff

0:22:13.440,0:22:16.559
and i was like no

0:22:14.799,0:22:17.840
we're not doing it that that looks too

0:22:16.559,0:22:19.360
like yeah

0:22:17.840,0:22:20.640
proof is in the pudding right there it's

0:22:19.360,0:22:22.159
it's in the numbers right it's in the

0:22:20.640,0:22:23.919
numbers so so and i was like you know

0:22:22.159,0:22:26.400
what man go for it do your thing like it

0:22:23.919,0:22:28.000
you're the expert here so um but that's

0:22:26.400,0:22:29.280
a great platform i know kind of veered

0:22:28.000,0:22:30.400
off of what i was talking about yeah so

0:22:29.280,0:22:32.799
20 employees

0:22:30.400,0:22:33.840
20 employees we've been here like i said

0:22:32.799,0:22:36.320
we've been here

0:22:33.840,0:22:37.200
almost seven years since 2013 is when i

0:22:36.320,0:22:41.440
started

0:22:37.200,0:22:44.720
um we we do about 360 a year

0:22:41.440,0:22:46.400
in revenue um and it's just been

0:22:44.720,0:22:47.520
it's crazy we do all kinds of any

0:22:46.400,0:22:49.039
anything you can think of except for

0:22:47.520,0:22:51.039
like restaurants um

0:22:49.039,0:22:52.480
we do just a lot of like the bigger

0:22:51.039,0:22:54.000
buildings is what we're going for we

0:22:52.480,0:22:56.480
have a lot of like smaller companies

0:22:54.000,0:22:58.000
as well that we work with um we service

0:22:56.480,0:22:59.280
everybody we just try to bring value as

0:22:58.000,0:23:02.320
much as possible to

0:22:59.280,0:23:04.000
to to um to the community and and um

0:23:02.320,0:23:05.360
and provide like good opportunities for

0:23:04.000,0:23:07.039
our people so

0:23:05.360,0:23:08.720
you know anything and everything under

0:23:07.039,0:23:11.840
the sun um we we do

0:23:08.720,0:23:12.400
so nice yes well yeah i mean as you guys

0:23:11.840,0:23:14.480
can see

0:23:12.400,0:23:16.480
you know the reason why i brought jason

0:23:14.480,0:23:17.600
on here is he's got a he's got a lot of

0:23:16.480,0:23:20.559
knowledge

0:23:17.600,0:23:22.320
on how to fast track your company with

0:23:20.559,0:23:25.200
efficiencies using technology

0:23:22.320,0:23:26.720
right um again you know you talk to joe

0:23:25.200,0:23:28.400
all the time probably from my team

0:23:26.720,0:23:30.320
oh i was going to mention i want to give

0:23:28.400,0:23:32.320
him a shout out where he's like

0:23:30.320,0:23:33.600
you know rick uh you know normally the

0:23:32.320,0:23:35.360
route users we talked to

0:23:33.600,0:23:36.960
you know i talked to him a little bit

0:23:35.360,0:23:38.320
he's like jason he's like i'm on the i'm

0:23:36.960,0:23:40.159
talking to jason every month

0:23:38.320,0:23:41.919
he's like this guy who he's hungry to

0:23:40.159,0:23:42.559
know about this he wants integrations on

0:23:41.919,0:23:45.440
this and

0:23:42.559,0:23:45.840
yeah oh integration like talking about

0:23:45.440,0:23:47.520
yeah

0:23:45.840,0:23:49.120
no no so i yeah and i don't wanna i

0:23:47.520,0:23:50.960
don't wanna get ahead of it but

0:23:49.120,0:23:52.640
yeah joe's been great i mean the fact

0:23:50.960,0:23:54.400
that he you know i know it's mutually

0:23:52.640,0:23:55.440
beneficial you know we're going back and

0:23:54.400,0:23:57.279
forth about

0:23:55.440,0:23:58.720
leveraging those integrations with route

0:23:57.279,0:24:01.120
and you know he's basically

0:23:58.720,0:24:02.640
helped us get to a point where we create

0:24:01.120,0:24:04.640
a client in route

0:24:02.640,0:24:06.240
and it automatically creates a client in

0:24:04.640,0:24:09.679
our finance software

0:24:06.240,0:24:12.640
it creates tasks for managers in our um

0:24:09.679,0:24:14.320
in our operation software we use asana

0:24:12.640,0:24:15.679
and and it just basically like

0:24:14.320,0:24:17.520
simplifies that process like it

0:24:15.679,0:24:18.000
eliminates the time it takes like using

0:24:17.520,0:24:20.000
zapier

0:24:18.000,0:24:21.440
and things like that yeah and if you

0:24:20.000,0:24:21.840
guys weren't open to the integrations

0:24:21.440,0:24:22.559
then

0:24:21.840,0:24:24.320
you know that wouldn't have been

0:24:22.559,0:24:25.520
possible so i'm just gonna jason i

0:24:24.320,0:24:26.799
laughed because

0:24:25.520,0:24:28.559
so we're going through some changes

0:24:26.799,0:24:29.440
internally for the roster side of the

0:24:28.559,0:24:31.200
business

0:24:29.440,0:24:32.720
that again he's you know we're going to

0:24:31.200,0:24:34.159
add on salesforce he's going to do the

0:24:32.720,0:24:36.400
integrations for all that so

0:24:34.159,0:24:37.200
okay everything always helps each other

0:24:36.400,0:24:38.880
right like

0:24:37.200,0:24:40.720
making changes and improvements on route

0:24:38.880,0:24:41.360
helps rosalato helps the users of the

0:24:40.720,0:24:44.480
route

0:24:41.360,0:24:45.039
yeah but then i'm like wait a minute joe

0:24:44.480,0:24:46.640
i'm like

0:24:45.039,0:24:48.080
he's got what going on he's like rick

0:24:46.640,0:24:48.960
you're gonna get a little jealous but i

0:24:48.080,0:24:51.520
think

0:24:48.960,0:24:54.159
his system is a little more automated

0:24:51.520,0:24:55.679
than yours i'm like what the crap

0:24:54.159,0:24:58.000
what's going on and he's like rick we

0:24:55.679,0:25:00.480
just it worked it happened like

0:24:58.000,0:25:01.919
zapier just it works well with the the

0:25:00.480,0:25:03.200
stuff that he's using

0:25:01.919,0:25:04.559
so i was like all right well you know

0:25:03.200,0:25:06.159
when we hit the refresh button because

0:25:04.559,0:25:08.720
we're gonna

0:25:06.159,0:25:10.640
dive into you know because again you're

0:25:08.720,0:25:11.440
doing it from the beginning which is key

0:25:10.640,0:25:13.360
here

0:25:11.440,0:25:14.799
doing it after the fact that you have

0:25:13.360,0:25:17.520
hundreds of employees

0:25:14.799,0:25:19.039
the buy-in is tough we tried monday

0:25:17.520,0:25:20.880
nobody bought in

0:25:19.039,0:25:22.400
it's you you've got to have the buy-in

0:25:20.880,0:25:24.880
at a small size you

0:25:22.400,0:25:25.520
you dictate that kudos to you that's

0:25:24.880,0:25:28.640
where

0:25:25.520,0:25:29.440
again i hope this episode generates a

0:25:28.640,0:25:32.000
lot of buzz

0:25:29.440,0:25:33.200
and and interest in i don't know i'm

0:25:32.000,0:25:34.559
gonna share all your information too

0:25:33.200,0:25:35.120
jason people might want to talk to you

0:25:34.559,0:25:37.919
too because

0:25:35.120,0:25:39.360
i appreciate it so it's the question

0:25:37.919,0:25:41.679
from cleaning business owners like in

0:25:39.360,0:25:43.440
our facebook groups is always

0:25:41.679,0:25:45.279
yeah like we said we i don't have time i

0:25:43.440,0:25:47.919
don't have those resources

0:25:45.279,0:25:49.279
and it's intimidating it's overwhelming

0:25:47.919,0:25:52.080
if you don't

0:25:49.279,0:25:53.679
have the right support uh and it's

0:25:52.080,0:25:54.000
programs like this that we want to talk

0:25:53.679,0:25:56.240
on

0:25:54.000,0:25:57.200
and give examples you just literally

0:25:56.240,0:25:58.559
went from

0:25:57.200,0:26:00.480
the beginning to end then we could still

0:25:58.559,0:26:02.559
continue right yep

0:26:00.480,0:26:03.679
like let's let's touch a little bit more

0:26:02.559,0:26:04.799
on integration

0:26:03.679,0:26:07.360
where people may not know what

0:26:04.799,0:26:08.880
integrations means yeah well you said it

0:26:07.360,0:26:10.400
you entered a client once in a route

0:26:08.880,0:26:12.000
it automatically populates in these

0:26:10.400,0:26:14.080
other solutions yeah

0:26:12.000,0:26:15.279
what does that mean like why should a

0:26:14.080,0:26:18.960
cleaning business owner

0:26:15.279,0:26:21.200
want that because at least at our core

0:26:18.960,0:26:22.960
what we strive to do is provide an

0:26:21.200,0:26:26.000
exceptional experience for like

0:26:22.960,0:26:27.600
our clients and our team like we strive

0:26:26.000,0:26:28.720
to be the best general company in the

0:26:27.600,0:26:30.799
eyes of our clients

0:26:28.720,0:26:32.880
our customers and of our employees

0:26:30.799,0:26:34.880
that's like that's our mission

0:26:32.880,0:26:37.200
and in order to do that i believe that

0:26:34.880,0:26:39.919
you need to you need to leverage

0:26:37.200,0:26:41.039
the resources that allow for that if

0:26:39.919,0:26:43.760
somebody's running around with their

0:26:41.039,0:26:46.000
head cut off trying to do mundane tasks

0:26:43.760,0:26:47.520
when there's a simple solution for that

0:26:46.000,0:26:48.799
which allows them to feel like they can

0:26:47.520,0:26:51.200
bring more value

0:26:48.799,0:26:52.159
in other ways then that's a win-win for

0:26:51.200,0:26:54.400
everybody and

0:26:52.159,0:26:55.840
and you know we when you're organized in

0:26:54.400,0:26:58.240
that way nothing

0:26:55.840,0:27:00.720
gets forgotten about so you know whether

0:26:58.240,0:27:01.760
it's invoicing or it's payroll a big one

0:27:00.720,0:27:03.120
here that i found

0:27:01.760,0:27:04.640
i'm interviewing people that have worked

0:27:03.120,0:27:06.559
for different bigger companies maybe our

0:27:04.640,0:27:08.400
competitors here in town is that

0:27:06.559,0:27:09.600
they still struggle with payroll and

0:27:08.400,0:27:11.360
time sheets

0:27:09.600,0:27:13.039
um and and these people are having to

0:27:11.360,0:27:13.679
constantly follow up with their bosses

0:27:13.039,0:27:16.080
about

0:27:13.679,0:27:17.120
and that's what that's a bad experience

0:27:16.080,0:27:19.919
right and then you said

0:27:17.120,0:27:22.320
invoicing damn that's another one like

0:27:19.919,0:27:24.399
we just had this conversation internally

0:27:22.320,0:27:26.080
uh because we you know we finally found

0:27:24.399,0:27:26.960
the system that we needed for you know

0:27:26.080,0:27:28.399
invoicing

0:27:26.960,0:27:30.320
where if you're doing hundreds or

0:27:28.399,0:27:32.240
thousands of invoices a month

0:27:30.320,0:27:33.440
and you don't have a streamlined system

0:27:32.240,0:27:34.880
you're going to forget

0:27:33.440,0:27:36.159
you don't want to be that company

0:27:34.880,0:27:37.279
because i was that company in the

0:27:36.159,0:27:39.360
beginning

0:27:37.279,0:27:41.840
invoicing clients six months after i i

0:27:39.360,0:27:44.080
did a job i was like oh hey by the way

0:27:41.840,0:27:45.679
forgot to send this invoice uh you've

0:27:44.080,0:27:46.960
got these corporate companies if you do

0:27:45.679,0:27:48.640
that to a corporation

0:27:46.960,0:27:50.399
they're not paying you like right it's

0:27:48.640,0:27:52.000
void they're yeah

0:27:50.399,0:27:54.159
that's on you for being a bad you know

0:27:52.000,0:27:57.200
doing best or worse practice

0:27:54.159,0:27:57.840
right 100 but that's efficiencies right

0:27:57.200,0:27:59.520
i mean

0:27:57.840,0:28:01.200
again if people are listening and

0:27:59.520,0:28:03.520
hearing and watching

0:28:01.200,0:28:04.960
i hope you get the sense of you think of

0:28:03.520,0:28:06.320
i were if i were listening i'd be like

0:28:04.960,0:28:06.799
oh jason's for sure a million dollar

0:28:06.320,0:28:09.440
company

0:28:06.799,0:28:10.559
he's got this he's got that you said

0:28:09.440,0:28:12.799
you're 360

0:28:10.559,0:28:14.240
000 revenue i know million dollar in

0:28:12.799,0:28:17.279
revenue companies that are not

0:28:14.240,0:28:19.760
using solutions to make

0:28:17.279,0:28:21.600
it you sound like a bigger company you

0:28:19.760,0:28:22.320
you it feels like you're a bigger

0:28:21.600,0:28:24.559
company

0:28:22.320,0:28:26.559
because of the way you operate but look

0:28:24.559,0:28:27.360
at that if i were an outside client

0:28:26.559,0:28:29.279
looking in

0:28:27.360,0:28:31.039
and just looking at your credentials and

0:28:29.279,0:28:32.559
understanding how you operate

0:28:31.039,0:28:33.919
right i don't care if you're smaller

0:28:32.559,0:28:34.480
than the bigger guys because you can

0:28:33.919,0:28:36.799
operate

0:28:34.480,0:28:38.480
just as efficient as they can if not

0:28:36.799,0:28:40.880
better and it's not anything on me

0:28:38.480,0:28:42.320
it's not my personal i just realized

0:28:40.880,0:28:42.960
like you mentioned a second ago like you

0:28:42.320,0:28:45.840
can't

0:28:42.960,0:28:46.799
you no one no one is capable of keeping

0:28:45.840,0:28:49.200
everything in their heads

0:28:46.799,0:28:50.559
no matter how much they think they can

0:28:49.200,0:28:53.679
or they try to

0:28:50.559,0:28:56.960
it's just not possible so every i'm

0:28:53.679,0:28:58.559
i'm addicted i'm passionate about that

0:28:56.960,0:29:00.000
it's great and that's why i love talking

0:28:58.559,0:29:01.520
to you because i know you are i see the

0:29:00.000,0:29:03.600
value you guys are bringing i mean

0:29:01.520,0:29:04.880
we've been using route thank god we got

0:29:03.600,0:29:05.760
under out right before we started

0:29:04.880,0:29:08.399
blowing up

0:29:05.760,0:29:09.679
because it would have been just a lot

0:29:08.399,0:29:10.320
more challenging with the other service

0:29:09.679,0:29:13.039
we're using

0:29:10.320,0:29:14.320
so i'm thankful for that um but yeah you

0:29:13.039,0:29:16.240
get it right so

0:29:14.320,0:29:18.480
anytime you can leverage technology

0:29:16.240,0:29:19.840
anytime you do it yourself a favor and

0:29:18.480,0:29:22.240
try because

0:29:19.840,0:29:23.600
you can't really lose out it's not you

0:29:22.240,0:29:25.360
know it's not gonna hurt

0:29:23.600,0:29:27.200
you know it's not gonna hurt and it's

0:29:25.360,0:29:28.000
almost like i mean you've got to do it

0:29:27.200,0:29:30.960
yourself first

0:29:28.000,0:29:32.320
you know it's almost like if you know

0:29:30.960,0:29:33.679
it's going to work the buy-in is there

0:29:32.320,0:29:35.200
for everybody else

0:29:33.679,0:29:37.360
and you know you're confident about it

0:29:35.200,0:29:38.159
right yeah and i'll get people that will

0:29:37.360,0:29:39.440
say

0:29:38.159,0:29:41.840
well it feels like i have to have

0:29:39.440,0:29:44.880
somebody solely responsible for this

0:29:41.840,0:29:46.720
um right i would say you don't but

0:29:44.880,0:29:48.159
if you did that same person could

0:29:46.720,0:29:49.120
probably be responsible for all of your

0:29:48.159,0:29:51.679
technology right

0:29:49.120,0:29:52.559
like we're getting to the point where

0:29:51.679,0:29:55.440
i'm hedging this

0:29:52.559,0:29:57.440
you hire a cleaning company on their

0:29:55.440,0:29:58.799
c-level team or their operations team

0:29:57.440,0:30:01.600
they have somebody who has

0:29:58.799,0:30:03.120
whose name title is innovation manager

0:30:01.600,0:30:05.520
director of innovation

0:30:03.120,0:30:06.480
like that shows that i would raise an

0:30:05.520,0:30:07.440
eyebrow i'll be like wait you're a

0:30:06.480,0:30:08.480
cleaning company and you have an

0:30:07.440,0:30:09.840
innovation yeah

0:30:08.480,0:30:11.760
yeah and that's maybe something people

0:30:09.840,0:30:14.320
laugh at too yeah yeah yeah

0:30:11.760,0:30:14.880
it's like wait no here's why like you

0:30:14.320,0:30:18.080
just

0:30:14.880,0:30:21.200
you talked asana you know uh zero like

0:30:18.080,0:30:21.200
the names are you thinking

0:30:22.799,0:30:27.360
these are a lot of solutions where yes

0:30:25.200,0:30:31.200
one person could be hired for that

0:30:27.360,0:30:33.840
but again it it's it comes within reason

0:30:31.200,0:30:35.039
can you afford it make room for it you

0:30:33.840,0:30:37.360
said budget

0:30:35.039,0:30:40.240
like again you're a 300 it's amazing to

0:30:37.360,0:30:42.640
me that's why i love this story because

0:30:40.240,0:30:43.360
people would think you were larger and

0:30:42.640,0:30:45.120
people would think

0:30:43.360,0:30:46.480
you only use technology if you have this

0:30:45.120,0:30:50.080
amount of revenue no

0:30:46.480,0:30:52.720
right that is not the case here right

0:30:50.080,0:30:54.480
yeah no it's not and and you know it may

0:30:52.720,0:30:56.159
seem overwhelming if you if you try to

0:30:54.480,0:30:58.080
wait until you're a certain size you're

0:30:56.159,0:30:59.679
going to try to do everything at once

0:30:58.080,0:31:01.600
it's going to be overwhelming you're not

0:30:59.679,0:31:02.880
going to be able to um it's going to be

0:31:01.600,0:31:04.000
hard to manage and

0:31:02.880,0:31:05.760
especially what you just said about

0:31:04.000,0:31:06.640
hiring somebody let's think about this

0:31:05.760,0:31:09.519
for a minute so

0:31:06.640,0:31:10.880
you're spending minimum 30 like a

0:31:09.519,0:31:11.840
full-time person it would take to do all

0:31:10.880,0:31:14.159
this stuff manually

0:31:11.840,0:31:14.880
probably 35 45k a year at least around

0:31:14.159,0:31:17.840
here

0:31:14.880,0:31:19.279
um all those i just named off to you are

0:31:17.840,0:31:22.080
probably

0:31:19.279,0:31:22.559
i don't know an eighth of the cost of

0:31:22.080,0:31:24.399
that

0:31:22.559,0:31:26.080
like maybe less than that i'm probably

0:31:24.399,0:31:26.480
off on that it's probably less than that

0:31:26.080,0:31:28.399
right

0:31:26.480,0:31:30.080
maybe a total of like 500 a month in

0:31:28.399,0:31:33.919
total between swept

0:31:30.080,0:31:36.159
route zero gusto t sheets asana

0:31:33.919,0:31:38.559
maybe less than that so think about that

0:31:36.159,0:31:40.240
right that's like one week of pay

0:31:38.559,0:31:42.159
um that you're you know it just it just

0:31:40.240,0:31:44.320
makes sense it just it's time

0:31:42.159,0:31:46.000
and then think about it too jason like

0:31:44.320,0:31:47.440
people talk about well how

0:31:46.000,0:31:49.679
you know millennials don't find this

0:31:47.440,0:31:51.279
industry that sexy you bring somebody in

0:31:49.679,0:31:52.880
that just graduated college and told

0:31:51.279,0:31:53.679
them to manage these type of software

0:31:52.880,0:31:56.799
solutions

0:31:53.679,0:31:58.799
yeah they're they'll eat it up

0:31:56.799,0:32:00.000
they'll be okay with that because right

0:31:58.799,0:32:01.440
it's the younger generation

0:32:00.000,0:32:04.080
in general like they understand it like

0:32:01.440,0:32:05.760
i i hired a gentleman a fresh out of

0:32:04.080,0:32:07.440
he's an mba he just graduated probably

0:32:05.760,0:32:09.360
over the last year and he's been

0:32:07.440,0:32:10.880
alongside me creating sops on how to

0:32:09.360,0:32:11.440
onboard with these different softwares

0:32:10.880,0:32:13.200
and like

0:32:11.440,0:32:15.440
creating a whole portfolio of like

0:32:13.200,0:32:16.720
literally so if he when he moves on and

0:32:15.440,0:32:18.159
starts doing his uh something else

0:32:16.720,0:32:19.760
potentially you know if i can't keep him

0:32:18.159,0:32:22.640
because i love the guy

0:32:19.760,0:32:24.000
but um but basically the way it's set up

0:32:22.640,0:32:25.600
now is like i can literally

0:32:24.000,0:32:27.120
hire somebody on and say listen i need

0:32:25.600,0:32:28.880
you to go through this process

0:32:27.120,0:32:30.880
and and sign up and all these things

0:32:28.880,0:32:32.000
here's how it's done and then you know

0:32:30.880,0:32:33.360
we'll go through it together

0:32:32.000,0:32:34.480
like or we'll have someone else go

0:32:33.360,0:32:35.919
through with you and once you feel

0:32:34.480,0:32:38.080
comfortable we can move on right

0:32:35.919,0:32:39.360
yeah um but you got it in place though

0:32:38.080,0:32:41.360
like that's the point yeah

0:32:39.360,0:32:42.720
build the systems man you know one thing

0:32:41.360,0:32:43.519
that really got me uh have you read

0:32:42.720,0:32:46.320
emmyth by

0:32:43.519,0:32:46.720
uh michael gerber no okay so basically

0:32:46.320,0:32:48.640
his

0:32:46.720,0:32:50.080
whole idea is like the e-myth the

0:32:48.640,0:32:51.440
entrepreneurial myth right it's

0:32:50.080,0:32:53.039
basically the thing that like

0:32:51.440,0:32:54.720
you know you can do it all and you can't

0:32:53.039,0:32:56.240
like it's it's systems you need to

0:32:54.720,0:32:58.559
really try to work

0:32:56.240,0:32:59.760
at getting better at system so whatever

0:32:58.559,0:33:00.480
that looks like for you and your

0:32:59.760,0:33:03.279
business

0:33:00.480,0:33:04.080
um he uses mcdonald's for example as an

0:33:03.279,0:33:06.080
exam

0:33:04.080,0:33:08.720
for for example so and he's talking

0:33:06.080,0:33:12.240
about how you can literally put a monkey

0:33:08.720,0:33:12.960
on a line and like and uh and and get

0:33:12.240,0:33:14.799
them to

0:33:12.960,0:33:17.840
make burgers and serve food and

0:33:14.799,0:33:19.600
relatively within a day right

0:33:17.840,0:33:20.880
yeah and then you use this small town

0:33:19.600,0:33:23.279
shop or it was like a pie

0:33:20.880,0:33:25.200
pie shop and this this woman was like i

0:33:23.279,0:33:26.000
just don't no one can make it like me he

0:33:25.200,0:33:27.679
was like

0:33:26.000,0:33:29.840
let's talk about that right let's think

0:33:27.679,0:33:32.000
about this that's a problem

0:33:29.840,0:33:33.679
when this comes out the other end you

0:33:32.000,0:33:34.399
feel like that's a pie that you made

0:33:33.679,0:33:37.120
right

0:33:34.399,0:33:38.720
so i want to try to convey the

0:33:37.120,0:33:40.240
excitement and the passion i have for

0:33:38.720,0:33:43.360
creating the value for our clients

0:33:40.240,0:33:43.760
and for our team um in the operations

0:33:43.360,0:33:45.600
side

0:33:43.760,0:33:48.240
just so it's there automatically right

0:33:45.600,0:33:50.399
everything right so yeah it's dude it's

0:33:48.240,0:33:52.320
how could it be plug and play i mean

0:33:50.399,0:33:54.320
[ __ ] you just hit a report i can go on

0:33:52.320,0:33:56.480
and on here but i don't want to

0:33:54.320,0:33:57.440
again guys yeah how can i provide value

0:33:56.480,0:34:00.880
like but

0:33:57.440,0:34:02.880
whatever this was this was an exciting

0:34:00.880,0:34:04.159
episode because it went back to just

0:34:02.880,0:34:06.000
again the storytelling

0:34:04.159,0:34:07.679
and yeah you guys are you know we're

0:34:06.000,0:34:10.480
lucky that we had you on

0:34:07.679,0:34:11.200
jason because your story again it just

0:34:10.480,0:34:13.599
you know i could

0:34:11.200,0:34:15.599
goosebumps right because the future is

0:34:13.599,0:34:16.879
digital the future is technology but

0:34:15.599,0:34:18.480
don't forget the human touch

0:34:16.879,0:34:20.639
which we're not talking about replacing

0:34:18.480,0:34:23.760
human touch and culture

0:34:20.639,0:34:24.960
and an ecosystem and a passion that you

0:34:23.760,0:34:27.679
need to drive with your

0:34:24.960,0:34:29.119
your front line technicians because

0:34:27.679,0:34:32.159
technology won't replace

0:34:29.119,0:34:33.280
good culture and they won't they're not

0:34:32.159,0:34:34.159
going to just work for you

0:34:33.280,0:34:36.079
because again i'm talking about

0:34:34.159,0:34:37.520
frontline technicians because they are

0:34:36.079,0:34:38.159
they are everything for us as businesses

0:34:37.520,0:34:40.399
everything

0:34:38.159,0:34:42.000
i agree 100 but they they've got to buy

0:34:40.399,0:34:43.599
in and know that you're choosing these

0:34:42.000,0:34:47.119
solutions to make their life

0:34:43.599,0:34:48.879
easier and to make the company grow

0:34:47.119,0:34:51.040
if the company's growing their life's

0:34:48.879,0:34:52.560
easier they got job security

0:34:51.040,0:34:54.639
they've got a way to grow within the

0:34:52.560,0:34:57.680
company and make more money

0:34:54.639,0:34:59.440
everybody's happy you know so yeah

0:34:57.680,0:35:02.480
and make them feel that yeah for sure

0:34:59.440,0:35:02.960
any any any last words you have for us i

0:35:02.480,0:35:04.640
think

0:35:02.960,0:35:06.000
you've thrown that book in too i'm gonna

0:35:04.640,0:35:06.720
make sure i dropped that book and that

0:35:06.000,0:35:08.640
name

0:35:06.720,0:35:10.480
uh name say that again just so we can

0:35:08.640,0:35:11.440
drop that in the oh the e-myth by

0:35:10.480,0:35:13.839
michael gerber

0:35:11.440,0:35:14.880
okay yeah yeah i would suggest that

0:35:13.839,0:35:17.359
anybody on their own

0:35:14.880,0:35:18.960
uh 100 read that one i think it'll bring

0:35:17.359,0:35:21.119
a lot of value to you guys

0:35:18.960,0:35:22.320
um i i appreciate i guess i'll just end

0:35:21.119,0:35:23.280
my part by saying i appreciate

0:35:22.320,0:35:25.599
everything you're doing i

0:35:23.280,0:35:27.119
i see how active you are in forums i see

0:35:25.599,0:35:28.240
how active you are here

0:35:27.119,0:35:29.440
uh i think you're bringing a lot of

0:35:28.240,0:35:30.480
value and you're really bringing to

0:35:29.440,0:35:32.800
light um

0:35:30.480,0:35:35.040
just the under the way that this

0:35:32.800,0:35:37.520
industry is underserved in so many ways

0:35:35.040,0:35:39.440
um and how we can bring that back and

0:35:37.520,0:35:40.880
and really provide that extra value and

0:35:39.440,0:35:43.119
grow our businesses and all be

0:35:40.880,0:35:44.079
successful this is a huge pie it's a 62

0:35:43.119,0:35:46.160
billion dollar a year

0:35:44.079,0:35:47.440
industry um let's get in there let's

0:35:46.160,0:35:47.839
make some money let's have some fun

0:35:47.440,0:35:49.520
right

0:35:47.839,0:35:51.040
yes yes there you go i don't even have

0:35:49.520,0:35:52.560
to end or say anything that's

0:35:51.040,0:35:54.079
that was a great ending right there my

0:35:52.560,0:35:57.200
man well guys

0:35:54.079,0:36:00.000
thank you again jason cheers cheers

0:35:57.200,0:36:02.720
i appreciate the time on a monday night

0:36:00.000,0:36:04.800
my pleasure i'm glad to get together

0:36:02.720,0:36:05.760
everybody until the next show again

0:36:04.800,0:36:08.400
please subscribe

0:36:05.760,0:36:10.880
to the the route youtube channel and the

0:36:08.400,0:36:13.359
cleaning cocktails podcast episodes

0:36:10.880,0:36:14.400
a lot more to come again this is jason

0:36:13.359,0:36:17.040
bain

0:36:14.400,0:36:18.000
from nae cleaning solutions in austin

0:36:17.040,0:36:20.560
texas

0:36:18.000,0:36:20.560
peace out