0:00:00.320,0:00:03.520
welcome everybody to another episode of

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cleanity cocktails

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i'm super excited with the guest that i

0:00:05.279,0:00:08.400
have on the show today

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his name is garen with clean slate

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janitorial the guy has a podcast as well

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the guy is an

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author he's been somebody i follow in

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the industry he's been in the industry i

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believe 15 years now

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or more but you guys know the show i

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bring on guests that

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our cleaning business owners have been

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in the industry subject matter

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experts but the whole point is

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empowering the space

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sharing stories and just

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getting to know people that we never

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would have known because there's a lot

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of great people in this industry

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and garen happens to be one of them so

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garen

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thank you for being on the show i

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appreciate you taking the time my man

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uh i i get i jump into it man you know

0:00:48.559,0:00:52.160
who who is garen there's a lot to it but

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let's

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give people a couple minutes of how the

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hell did you get into this industry

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many people you sometimes hear people

0:00:58.480,0:01:02.079
who are just out there looking for like

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what to do next

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um they're they're frustrated in their

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jobs they don't know what to do

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and i was one of them and

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geez god i mean every time i think about

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the story like i get chills about it

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but hanging out with my wife taking her

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out for a long time

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um we're both miserable in our jobs and

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we go out to dinner and this guy is

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he is preparing the place for my wife

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and i have dinner he's like setting up

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the table

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doing his own thing and he's not looking

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at me and i'm looking at the guy and i'm

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like hey

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like hey he wouldn't pay attention to me

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he's just moving around the plates and

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everything

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and as he finishes he walks off and i

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say to him excuse me

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thank you guy turns around he's like yo

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well why would you say thank you to me

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i'm like well because you didn't just

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clean the table you prepared this space

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for my wife and i to have dinner

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so thank you the guy begins to smile

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he's cheesing he runs over to another

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table and he's setting it up and he's

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looking at people and he's

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you know looking around the room and i'm

0:01:57.520,0:02:02.799
like i want to do that again

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so for me it was like i had all these

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chills

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seeing this gentleman just get excited

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about understanding

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why he was doing what he was doing and

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for me i said

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for me to be able to do that again i

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need to understand more about this guy

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and what he was probably feeling

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probably he felt like this is a crappy

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job i don't like it look at all these

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people coming out for dinner and i'm the

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one that's cleaning the table

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so i literally because i was so

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miserable in my other job i literally

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quit my job

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and become a janitor just so that i can

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understand

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what this guy was going through now

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people might think well gary you could

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just

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you could just ask him but for me

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i was searching searching for something

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different something new

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i didn't care what it looked like i

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wanted that feeling that i had

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again and intrinsically i'm a teacher

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i'm a coach

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somebody who supports people i love what

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people are doing i'm sharing them on

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so for me getting in and doing it so

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that i can learn

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and then check like teach other people

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how to

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build confidence in this industry was

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like a winning thing for me man so i

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just jumped right in

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did it and 16 17 years later man

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here we are dude that is a lot

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so i i actually had to look it up brooke

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you know i was like all right how long

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has garen been in this industry i'm like

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you young you look like young guy and

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from what i remember is

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i've seen your growth too like the brand

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changed the colors

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like i've seen it it's it's been awesome

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watching it too i mean i've only been in

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the industry eight years myself but

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you were one of the first ones that i

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saw that you know there

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he has a brand there like where it made

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you know me i'm big on brandy

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but i got to say man i asked that

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question a lot to people

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that's the first time i hear that answer

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you based it on

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uh feeling a feeling like

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that's powerful if you think about it

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you know people are motivated by money

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all the time people are motivated

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by what they see but you just touched on

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feeling which i think is man that's

0:03:56.080,0:03:59.200
that's powerful because like you're

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right like i got goose bumps because

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when you feel something good and you get

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goose bumps

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you want to do it again right or you

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want it's like how what just made me

0:04:06.319,0:04:08.879
feel that way

0:04:07.360,0:04:10.720
and you that's exactly how you did it

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that's that's amazing man like

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i and i was 16 years ago were you with

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uh with the wife

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yeah back then we were you i mean yeah

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you were with the wife

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yeah you were wait so that's another

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cheers being married for that long too

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yeah yeah yeah yeah listen man so so um

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started in 2006

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so shortly thereafter the crash occurred

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so i would keep my blinders on i would

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just get up and go to work go to work go

0:04:32.320,0:04:35.919
to work

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and my i didn't even know like our bank

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statement from bank of america

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was like negative 300 and some odd

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dollars sometimes it would be like 32

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cents in the bank

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and i'm out there just grinding every

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day finding money for for gas and just

0:04:45.520,0:04:48.240
getting out there and i started catching

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the bus when i needed to or

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or just walking when i needed to or what

0:04:50.000,0:04:53.120
have you and my wife was like i turned

0:04:51.759,0:04:54.240
to my wife and i said yo have you seen

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this bank statement like yo

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we like we were broke and she's like yes

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garen

0:04:58.160,0:05:01.360
we were i'm like but you never told me

0:05:00.160,0:05:04.639
anything

0:05:01.360,0:05:08.000
she said because every day you got up

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and you went after it i was like [ __ ]

0:05:08.000,0:05:11.360
i got a wife who supported me who were

0:05:10.320,0:05:12.960
friggin broke

0:05:11.360,0:05:14.639
yo having a supportive spouse

0:05:12.960,0:05:17.840
significant other

0:05:14.639,0:05:19.600
who would allow allow me to jump from

0:05:17.840,0:05:21.280
dressing up in the slacks in the suit

0:05:19.600,0:05:23.280
and so forth to

0:05:21.280,0:05:24.479
throwing on like khakis and a polo shirt

0:05:23.280,0:05:26.720
and cleaning toilets

0:05:24.479,0:05:28.240
like that's crazy you know but um she

0:05:26.720,0:05:31.520
had she had trust in me

0:05:28.240,0:05:33.199
yeah man you won't go hungry i swear to

0:05:31.520,0:05:35.120
you like let's just try this out

0:05:33.199,0:05:36.479
if it doesn't work i'll i'll get back

0:05:35.120,0:05:37.360
into the field or whatever and she was

0:05:36.479,0:05:39.039
willing to

0:05:37.360,0:05:42.000
to ride out with me man so i appreciate

0:05:39.039,0:05:44.320
her a lot a lot

0:05:42.000,0:05:45.520
dude so there there you go flipping the

0:05:44.320,0:05:47.120
script on me i was

0:05:45.520,0:05:48.800
this wasn't even a question or a topic i

0:05:47.120,0:05:52.160
was going to touch on but

0:05:48.800,0:05:53.840
support like you just you nailed

0:05:52.160,0:05:55.199
something i i tried to tell people when

0:05:53.840,0:05:56.319
they say you know family businesses

0:05:55.199,0:05:57.680
don't work or

0:05:56.319,0:05:59.280
you can't work with your spouse or you

0:05:57.680,0:06:00.400
can't work with your your just your

0:05:59.280,0:06:02.160
family

0:06:00.400,0:06:03.520
but they're the support system like

0:06:02.160,0:06:05.360
you're right like

0:06:03.520,0:06:08.560
i started with my girlfriend that's my

0:06:05.360,0:06:10.160
wife now but if she wasn't there for me

0:06:08.560,0:06:12.080
i we wouldn't be talking right now like

0:06:10.160,0:06:13.039
we would i would not be in this position

0:06:12.080,0:06:15.199
because

0:06:13.039,0:06:17.120
she quit her job the first three months

0:06:15.199,0:06:18.720
she she made no money the first three

0:06:17.120,0:06:22.000
months to learn

0:06:18.720,0:06:22.880
the business and say rick i think we can

0:06:22.000,0:06:25.120
do this

0:06:22.880,0:06:26.560
right so she started first to be a lot

0:06:25.120,0:06:28.000
of people don't even know that but she

0:06:26.560,0:06:29.600
started it first

0:06:28.000,0:06:31.199
and my cousin and i were like okay i

0:06:29.600,0:06:32.720
think we could do this she did it hey

0:06:31.199,0:06:36.080
she's a makeup artist

0:06:32.720,0:06:37.759
let's do it right like she she sold us

0:06:36.080,0:06:39.440
and really showed that it can be done

0:06:37.759,0:06:40.880
but you're right like

0:06:39.440,0:06:42.479
thank you right i got to say thank you

0:06:40.880,0:06:43.440
to my wife marley before she kicks my

0:06:42.479,0:06:45.039
butt that

0:06:43.440,0:06:47.600
garen's over here thinking his way how

0:06:45.039,0:06:51.599
many times do you think

0:06:47.600,0:06:53.199
so so a lot so uh another thing i want

0:06:51.599,0:06:54.800
to say man

0:06:53.199,0:06:56.400
so i always then jump to like where

0:06:54.800,0:06:56.800
you're at today or you know tell me

0:06:56.400,0:06:58.880
about

0:06:56.800,0:07:00.720
you know clean slate and stuff i wanted

0:06:58.880,0:07:02.880
to touch on one thing with you because

0:07:00.720,0:07:04.400
you're when i hear you talk and i you

0:07:02.880,0:07:05.520
know we'll talk about the podcast and

0:07:04.400,0:07:06.880
all the other things you got going on

0:07:05.520,0:07:09.440
too but

0:07:06.880,0:07:10.240
you're it's like i feel when you're

0:07:09.440,0:07:13.840
talking

0:07:10.240,0:07:16.240
i i can resonate i i say

0:07:13.840,0:07:17.840
he knows what it's about right like talk

0:07:16.240,0:07:19.360
about that a little bit so the

0:07:17.840,0:07:20.960
because a lot of the audience and a lot

0:07:19.360,0:07:22.560
of people that i know that you probably

0:07:20.960,0:07:25.120
have mentored or that reach out to you

0:07:22.560,0:07:26.000
and want to ask questions man this is a

0:07:25.120,0:07:28.000
tough industry

0:07:26.000,0:07:29.599
and that first year that first three six

0:07:28.000,0:07:32.400
months is a struggle

0:07:29.599,0:07:33.280
and you you think it's you're going to

0:07:32.400,0:07:35.520
make

0:07:33.280,0:07:36.639
money you think you're going to you're

0:07:35.520,0:07:39.199
not going to clean

0:07:36.639,0:07:40.319
you think it's going to be sunshine and

0:07:39.199,0:07:43.199
rainbows

0:07:40.319,0:07:44.000
tell people like show give us some some

0:07:43.199,0:07:46.000
like give us those

0:07:44.000,0:07:47.360
times that you were like why am i doing

0:07:46.000,0:07:49.919
this oh my god you know

0:07:47.360,0:07:51.199
i could have been in a suit career you

0:07:49.919,0:07:53.599
know corporate world

0:07:51.199,0:07:54.240
i'm cleaning toilets give people that

0:07:53.599,0:07:56.160
sense of

0:07:54.240,0:07:57.440
where they're gonna say holy cow garen

0:07:56.160,0:07:58.240
just said what i went through last week

0:07:57.440,0:08:00.960
yeah yeah

0:07:58.240,0:08:02.639
yeah yeah it's um and yo even even to

0:08:00.960,0:08:03.440
this day man sometimes i have those days

0:08:02.639,0:08:06.400
where it's like

0:08:03.440,0:08:09.280
what am i doing what am i doing you know

0:08:06.400,0:08:10.639
after 16 years 16 plus years

0:08:09.280,0:08:12.240
sometimes even when i go back out into

0:08:10.639,0:08:14.080
the field because you know i mean you've

0:08:12.240,0:08:15.520
noticed man with with the economy and

0:08:14.080,0:08:17.120
how things are going right now like

0:08:15.520,0:08:19.440
people aren't really working

0:08:17.120,0:08:20.879
you know so sometimes i'm gonna sell

0:08:19.440,0:08:21.520
short staff and i'm going back out in

0:08:20.879,0:08:24.319
the field

0:08:21.520,0:08:26.479
i don't have a problem with it at all

0:08:24.319,0:08:29.680
but sometimes when i'm out there

0:08:26.479,0:08:30.720
i'm like like what am i doing but here's

0:08:29.680,0:08:33.919
a deal here's something

0:08:30.720,0:08:36.479
that just hit me this year so back in

0:08:33.919,0:08:37.760
march of this year for instance i was

0:08:36.479,0:08:38.959
working doing all kinds of different

0:08:37.760,0:08:41.200
things right i'm stretched

0:08:38.959,0:08:42.479
in all kinds of directions and i said

0:08:41.200,0:08:45.040
out loud man i

0:08:42.479,0:08:46.720
miss reading like i used to like get

0:08:45.040,0:08:47.600
into some books and read and read and

0:08:46.720,0:08:48.880
read

0:08:47.600,0:08:51.279
then something happened within my

0:08:48.880,0:08:52.320
business churn things up i had to get

0:08:51.279,0:08:54.640
rid of my manager

0:08:52.320,0:08:56.320
my field manager and i got thrown back

0:08:54.640,0:08:59.760
out into the field again

0:08:56.320,0:09:01.680
i'm out there working trying to like

0:08:59.760,0:09:02.959
build back up the culture get things

0:09:01.680,0:09:05.440
going helping people to feel

0:09:02.959,0:09:06.640
confident within what they're doing and

0:09:05.440,0:09:07.440
all of a sudden with the hours that i'm

0:09:06.640,0:09:09.760
out there

0:09:07.440,0:09:10.720
i got my phone i got all my books on

0:09:09.760,0:09:12.480
audible

0:09:10.720,0:09:14.399
and i'm reading and i'm reading like

0:09:12.480,0:09:15.040
three books a night busting it out you

0:09:14.399,0:09:17.519
know two

0:09:15.040,0:09:19.440
two times speed three times speed and i

0:09:17.519,0:09:21.040
am filling up myself and rebuilding

0:09:19.440,0:09:24.080
myself just like i did

0:09:21.040,0:09:25.040
16 plus years ago in that beginning man

0:09:24.080,0:09:28.320
it was

0:09:25.040,0:09:31.920
hella tough like hella tough

0:09:28.320,0:09:34.560
um like why

0:09:31.920,0:09:35.200
am i here tough right oh yeah man and

0:09:34.560,0:09:37.760
you know

0:09:35.200,0:09:39.120
and every day i came back in the house

0:09:37.760,0:09:41.680
my wife would look at me like

0:09:39.120,0:09:42.800
like we got a new client and it's like

0:09:41.680,0:09:45.519
no

0:09:42.800,0:09:46.240
no i lost a client but i met ricky today

0:09:45.519,0:09:47.920
like

0:09:46.240,0:09:49.519
you you got to meet him and i'm telling

0:09:47.920,0:09:50.880
them you know i'm all excited and i'm

0:09:49.519,0:09:52.320
telling my wife like you know i met this

0:09:50.880,0:09:53.760
really cool guy and this and that this

0:09:52.320,0:09:55.440
is what i learned and

0:09:53.760,0:09:58.080
she's like yeah garen but did you pick

0:09:55.440,0:09:58.080
up a new client

0:09:58.160,0:10:01.760
no and she's like okay and it's like

0:10:01.200,0:10:02.959
[ __ ]

0:10:01.760,0:10:04.560
in the back of your mind you're thinking

0:10:02.959,0:10:06.000
like did i make the right decision

0:10:04.560,0:10:08.000
because this woman is you know me

0:10:06.000,0:10:09.279
to take care of the house and i'm coming

0:10:08.000,0:10:10.959
home with nothing

0:10:09.279,0:10:13.040
and many times i've walked into doors

0:10:10.959,0:10:14.320
man six foot four guy i got my ball head

0:10:13.040,0:10:16.800
i had a goatee at the time

0:10:14.320,0:10:19.600
and i'm telling people hey i'm here to

0:10:16.800,0:10:21.120
clean your space and they're like

0:10:19.600,0:10:23.680
you don't look like a cleaner and i'm

0:10:21.120,0:10:26.399
like what clean is supposed to look like

0:10:23.680,0:10:26.720
like not you yeah isn't that right it

0:10:26.399,0:10:28.160
was

0:10:26.720,0:10:30.320
tough man you know when i of course i

0:10:28.160,0:10:33.760
have my shirt tucked in pants on

0:10:30.320,0:10:36.079
you know i'm well dressed but just

0:10:33.760,0:10:36.880
people weren't expecting that from a

0:10:36.079,0:10:40.160
cleaner

0:10:36.880,0:10:42.160
and um it became tough then i used it as

0:10:40.160,0:10:43.920
my advantage so i started dressing up in

0:10:42.160,0:10:45.040
a shirt and a tie and i'm showing up

0:10:43.920,0:10:47.200
people like what are you doing and i'm

0:10:45.040,0:10:50.000
like i'm here to clean

0:10:47.200,0:10:51.519
look and it just gave them enough time

0:10:50.000,0:10:52.560
for them to pause and look at me

0:10:51.519,0:10:54.079
differently

0:10:52.560,0:10:55.760
and they asked me like why would you

0:10:54.079,0:10:57.440
dress like that to come and clean

0:10:55.760,0:11:00.000
i like because i respect you i respect

0:10:57.440,0:11:01.519
your business like shouldn't i

0:11:00.000,0:11:03.760
and it allowed me to engage in a

0:11:01.519,0:11:05.360
conversation with them which began that

0:11:03.760,0:11:06.560
whole process of building rapport

0:11:05.360,0:11:08.240
quickly

0:11:06.560,0:11:09.680
and i thought the best way for me to be

0:11:08.240,0:11:10.800
able to get in here and meet new people

0:11:09.680,0:11:12.079
and to build clients was to build

0:11:10.800,0:11:13.920
rapport quickly

0:11:12.079,0:11:15.200
and show them something differently than

0:11:13.920,0:11:17.839
what they're seeing out there

0:11:15.200,0:11:18.399
every single day for me it really wasn't

0:11:17.839,0:11:20.000
about

0:11:18.399,0:11:21.519
cleaning up the toilets remember i

0:11:20.000,0:11:22.399
started because i wanted to learn and

0:11:21.519,0:11:26.000
understand

0:11:22.399,0:11:27.600
and then teach so my purpose every

0:11:26.000,0:11:29.040
single day every time i question myself

0:11:27.600,0:11:30.000
like why are you doing this it's like

0:11:29.040,0:11:33.279
garen

0:11:30.000,0:11:35.920
so that you can learn and teach

0:11:33.279,0:11:37.519
it's just that in the janitorial world

0:11:35.920,0:11:38.640
what's the big deal it's business

0:11:37.519,0:11:41.200
you know what if you can make money

0:11:38.640,0:11:44.320
through this or not it's business

0:11:41.200,0:11:45.920
learn and teach so that's what keeps me

0:11:44.320,0:11:48.959
going every single

0:11:45.920,0:11:52.000
simple simple concept yup yup

0:11:48.959,0:11:53.600
nah they i i love it i love it that is

0:11:52.000,0:11:55.279
that actually is a concept for everybody

0:11:53.600,0:11:56.880
that's out there should listen and

0:11:55.279,0:11:58.880
so two things i just took from you right

0:11:56.880,0:12:00.560
there man is

0:11:58.880,0:12:02.800
you have audible now right so anybody

0:12:00.560,0:12:05.519
who's out cleaning do two things at once

0:12:02.800,0:12:06.639
read learn gain knowledge empower

0:12:05.519,0:12:09.040
yourself

0:12:06.639,0:12:09.680
number two no and this is to the people

0:12:09.040,0:12:10.959
that

0:12:09.680,0:12:13.040
this is your first year in business you

0:12:10.959,0:12:14.240
just open your your franchise

0:12:13.040,0:12:15.519
you're or you're hitting the refresh

0:12:14.240,0:12:16.720
button you got to fire somebody that you

0:12:15.519,0:12:18.800
had to get back in the field like you

0:12:16.720,0:12:22.000
said

0:12:18.800,0:12:23.600
learn and teach right like the goal is

0:12:22.000,0:12:24.320
to get yourself out of the position of

0:12:23.600,0:12:26.240
having a clean

0:12:24.320,0:12:27.360
we're not in this you're not a cleaning

0:12:26.240,0:12:29.839
business owner

0:12:27.360,0:12:30.959
to want to clean every day you know you

0:12:29.839,0:12:32.639
shouldn't be you should know you're

0:12:30.959,0:12:34.240
building a business so

0:12:32.639,0:12:35.839
but like what garen just said everybody

0:12:34.240,0:12:38.320
should write that down is

0:12:35.839,0:12:40.079
your motivation or driver should be

0:12:38.320,0:12:41.760
learn and teach that so that if

0:12:40.079,0:12:43.279
there's there's no way to pull one on

0:12:41.760,0:12:43.760
you right that was what i loved about

0:12:43.279,0:12:46.240
doing

0:12:43.760,0:12:48.000
everything first i stripped and wax

0:12:46.240,0:12:49.360
first i carpet clean first i window

0:12:48.000,0:12:52.079
washed was i great

0:12:49.360,0:12:54.000
no but i knew how to bid i knew how to

0:12:52.079,0:12:56.560
do it i knew the products i needed i

0:12:54.000,0:12:57.440
i knew everything so then when i did

0:12:56.560,0:12:59.680
teach somebody

0:12:57.440,0:13:01.839
and they try to pull a fast one you

0:12:59.680,0:13:04.880
can't why because i've got the knowledge

0:13:01.839,0:13:05.920
and i know right so these

0:13:04.880,0:13:07.839
everybody who's out there and you're

0:13:05.920,0:13:09.279
trying to build a business this right

0:13:07.839,0:13:11.440
here what we're talking about are the

0:13:09.279,0:13:13.519
fundamentals like

0:13:11.440,0:13:15.040
some may not want to grow so big but you

0:13:13.519,0:13:18.160
should want to grow to where you have

0:13:15.040,0:13:20.480
others that you're teaching to take over

0:13:18.160,0:13:21.440
because or some aspects of the business

0:13:20.480,0:13:23.279
because you know garen

0:13:21.440,0:13:25.200
we wear a lot of hats man how many hats

0:13:23.279,0:13:26.720
did you wear i'm pretty sure you learned

0:13:25.200,0:13:29.760
every aspect of the business right

0:13:26.720,0:13:32.240
i did i did still still am and i mean i

0:13:29.760,0:13:33.680
just hired a consultant literally still

0:13:32.240,0:13:35.120
am two days

0:13:33.680,0:13:36.240
and and this guy came in and he was

0:13:35.120,0:13:37.680
asking me all of the things that i'm

0:13:36.240,0:13:40.399
doing he's like garen like

0:13:37.680,0:13:41.360
how do you do all of that yeah you just

0:13:40.399,0:13:44.480
do it

0:13:41.360,0:13:45.839
you just do it yeah and don't you feel

0:13:44.480,0:13:47.760
sometimes like you just start free

0:13:45.839,0:13:50.320
flowing and people are like

0:13:47.760,0:13:52.079
you do what or how do you know all that

0:13:50.320,0:13:52.959
and it's just it just comes natural like

0:13:52.079,0:13:55.680
it's just

0:13:52.959,0:13:56.560
spitballing like they're like you know

0:13:55.680,0:13:59.680
but

0:13:56.560,0:14:00.800
what my next question to you is you're a

0:13:59.680,0:14:02.560
very confident person

0:14:00.800,0:14:04.320
right people say i'm a confident person

0:14:02.560,0:14:05.920
i feel like you touched under earlier

0:14:04.320,0:14:07.519
you have to have confidence

0:14:05.920,0:14:09.440
you know hey as a business owner

0:14:07.519,0:14:10.480
regardless but especially in the

0:14:09.440,0:14:13.600
cleaning industry

0:14:10.480,0:14:14.639
because i i when i was cleaning too many

0:14:13.600,0:14:15.839
same thing like

0:14:14.639,0:14:18.240
what are you doing you know you're so

0:14:15.839,0:14:19.839
social you're so you know people person

0:14:18.240,0:14:21.120
you're like why are you

0:14:19.839,0:14:22.720
the cleaner and then my wife would come

0:14:21.120,0:14:24.320
in you know she's a knockout she said

0:14:22.720,0:14:24.959
they were like why is she here cleaning

0:14:24.320,0:14:27.120
yeah

0:14:24.959,0:14:28.800
but at first it was yeah you'd get the

0:14:27.120,0:14:30.079
eyeballs but then as they got to know

0:14:28.800,0:14:32.240
you it's like

0:14:30.079,0:14:33.839
we like you guys like we actually like

0:14:32.240,0:14:36.320
doing business with you guys

0:14:33.839,0:14:37.440
we don't want to lose you guys and when

0:14:36.320,0:14:39.120
we would bring others

0:14:37.440,0:14:41.120
in and train them and show them like you

0:14:39.120,0:14:42.639
know we have a step-by-step process we

0:14:41.120,0:14:44.480
use technology

0:14:42.639,0:14:45.920
they took a serious man like they were

0:14:44.480,0:14:48.399
like

0:14:45.920,0:14:49.440
this is not a run by the mill you know

0:14:48.399,0:14:51.680
small mom and pop

0:14:49.440,0:14:53.120
company uh even though the owners are

0:14:51.680,0:14:54.959
cleaning here it looks like they got

0:14:53.120,0:14:57.680
their [ __ ] together

0:14:54.959,0:14:58.079
when did you get that confidence garen

0:14:57.680,0:14:59.600
when you

0:14:58.079,0:15:03.199
started like was there a moment that

0:14:59.600,0:15:05.360
you're like i can do this i can build

0:15:03.199,0:15:07.040
a six seven figure nine figure eight

0:15:05.360,0:15:10.240
figure business

0:15:07.040,0:15:13.600
because of this moment that you were in

0:15:10.240,0:15:16.959
yeah yeah yeah yeah so so

0:15:13.600,0:15:19.120
um so i'll go back so

0:15:16.959,0:15:20.399
i would i would hang out with my wife

0:15:19.120,0:15:22.240
she would go and she would go to all

0:15:20.399,0:15:23.360
these nice fancy parties and so forth

0:15:22.240,0:15:24.959
with her job

0:15:23.360,0:15:26.160
and you know when you walk into the room

0:15:24.959,0:15:27.360
you know you've got people who are

0:15:26.160,0:15:27.680
walking around they're looking around

0:15:27.360,0:15:30.720
and

0:15:27.680,0:15:31.360
hey what do you do rick what do you do

0:15:30.720,0:15:32.880
josie

0:15:31.360,0:15:34.720
and she would tell him yeah yeah that's

0:15:32.880,0:15:35.120
the biggest question right what do you

0:15:34.720,0:15:36.720
do

0:15:35.120,0:15:38.880
so when they got around to me so so what

0:15:36.720,0:15:40.639
do you do i clean toilets

0:15:38.880,0:15:42.480
and my wife would she would like elbow

0:15:40.639,0:15:44.320
me like stop it i'm like

0:15:42.480,0:15:45.759
i clean toilets for a little bit i'd be

0:15:44.320,0:15:48.560
like don't say that

0:15:45.759,0:15:49.680
yeah right right and she they're like

0:15:48.560,0:15:52.839
toilets huh

0:15:49.680,0:15:56.320
okay all right and they'd walk away from

0:15:52.839,0:15:58.639
me but as they

0:15:56.320,0:16:00.079
had nothing to talk about nothing no but

0:15:58.639,0:16:01.360
for those individuals who stayed around

0:16:00.079,0:16:03.839
they began to talk to me

0:16:01.360,0:16:05.440
because of the books that i read because

0:16:03.839,0:16:07.440
of the offices that i were

0:16:05.440,0:16:08.639
i was in and i saw all those books on

0:16:07.440,0:16:10.320
their shelves and i went to

0:16:08.639,0:16:11.759
borders and to barnes and noble and

0:16:10.320,0:16:15.199
pulled out the books and re

0:16:11.759,0:16:16.480
read them i had something to say

0:16:15.199,0:16:18.320
so when they came back around and heard

0:16:16.480,0:16:20.800
me talking about whatever topic they're

0:16:18.320,0:16:20.800
like huh

0:16:21.360,0:16:25.279
he cleans toilets but let me pay

0:16:24.000,0:16:26.800
attention

0:16:25.279,0:16:28.800
and when i saw that happening and the

0:16:26.800,0:16:30.639
changes that occurred and wanting me to

0:16:28.800,0:16:32.320
sit down with them and talk to them

0:16:30.639,0:16:33.839
i started saying to myself like yo

0:16:32.320,0:16:35.360
there's something here

0:16:33.839,0:16:37.199
show yourself approved garen you're

0:16:35.360,0:16:38.160
always on audition show yourself

0:16:37.199,0:16:40.959
approved

0:16:38.160,0:16:42.800
so my goal was to add value to every

0:16:40.959,0:16:44.639
conversation that i came in

0:16:42.800,0:16:46.399
so i would go out and study some more

0:16:44.639,0:16:49.360
and then if a conversation was having

0:16:46.399,0:16:50.000
was being had i would add value and by

0:16:49.360,0:16:51.600
me doing that

0:16:50.000,0:16:53.279
people started gaining confidence in me

0:16:51.600,0:16:54.800
and started speaking to me about about

0:16:53.279,0:16:55.440
different things outside of the cleaning

0:16:54.800,0:16:56.800
industry

0:16:55.440,0:16:58.480
just about business about their

0:16:56.800,0:17:00.320
challenges they were asking me for

0:16:58.480,0:17:02.720
advice and i'm like yo

0:17:00.320,0:17:04.400
this is nice so i just started building

0:17:02.720,0:17:06.240
on that man and from that point

0:17:04.400,0:17:07.679
when i saw people telling me garen sit

0:17:06.240,0:17:09.280
down like

0:17:07.679,0:17:11.280
i'm working late at night i'm seeing

0:17:09.280,0:17:12.559
people and i'm asking them like why are

0:17:11.280,0:17:13.280
you working so hard it seems like you're

0:17:12.559,0:17:14.480
tired

0:17:13.280,0:17:15.679
and the owners of these companies are

0:17:14.480,0:17:16.799
saying like these are the challenges

0:17:15.679,0:17:18.880
that we're having there

0:17:16.799,0:17:20.319
and i'm giving them advice and they're

0:17:18.880,0:17:22.480
telling me to sit down at their desk

0:17:20.319,0:17:23.679
and talk to them about their challenges

0:17:22.480,0:17:25.679
as the cleaner

0:17:23.679,0:17:27.760
i was like yo like we can do this all

0:17:25.679,0:17:30.080
day long like let's do this

0:17:27.760,0:17:31.840
so i could do studying man i could do

0:17:30.080,0:17:33.679
this yeah yeah that's that's what gave

0:17:31.840,0:17:35.600
me the confidence for sure

0:17:33.679,0:17:37.440
dude that that is awesome man again

0:17:35.600,0:17:39.600
goosebumps right now right because like

0:17:37.440,0:17:41.440
you're you're right where think about

0:17:39.600,0:17:43.120
you know like networking events right i

0:17:41.440,0:17:44.960
remember early on

0:17:43.120,0:17:47.039
i was like oh i have to go you know i

0:17:44.960,0:17:49.120
gotta rub elbows i gotta talk to people

0:17:47.039,0:17:50.799
but you're right like it was always an

0:17:49.120,0:17:53.360
awkward moment when

0:17:50.799,0:17:54.000
it gets to you and i own a cleaning

0:17:53.360,0:17:57.200
company

0:17:54.000,0:17:57.679
right you see the reactions on people's

0:17:57.200,0:17:59.919
faces

0:17:57.679,0:18:01.440
you know they're just like okay cool

0:17:59.919,0:18:02.160
like i can't talk about stock market

0:18:01.440,0:18:04.320
with this guy

0:18:02.160,0:18:05.360
i can't talk about you know ceo type

0:18:04.320,0:18:07.600
stuff with this person

0:18:05.360,0:18:09.440
or you know mergers acquisitions all

0:18:07.600,0:18:10.559
these fancy terms and words that people

0:18:09.440,0:18:13.120
throw out

0:18:10.559,0:18:14.559
uh but if you just like you said read

0:18:13.120,0:18:16.320
understand read

0:18:14.559,0:18:17.919
you know craig i read crane's magazine a

0:18:16.320,0:18:19.440
lot i read inc magazine fast

0:18:17.919,0:18:21.280
i'm infatuated with tech as you probably

0:18:19.440,0:18:23.200
already know but

0:18:21.280,0:18:24.559
if you just read a little bit you gain

0:18:23.200,0:18:27.120
those nuggets where

0:18:24.559,0:18:28.400
if you start to share those i mean dude

0:18:27.120,0:18:31.919
you're so right like

0:18:28.400,0:18:34.000
people will be like oh man

0:18:31.919,0:18:35.679
wow he knows that too holy cow you read

0:18:34.000,0:18:37.360
that book like

0:18:35.679,0:18:39.679
it you're right it's a value add but

0:18:37.360,0:18:41.120
it's just you've earned a seat

0:18:39.679,0:18:42.320
and i think that's what's important is

0:18:41.120,0:18:43.919
people have to know when you own a

0:18:42.320,0:18:45.280
cleaning business

0:18:43.919,0:18:47.200
you've earned a seat at the table of

0:18:45.280,0:18:51.440
entrepreneurship like

0:18:47.200,0:18:53.440
a ceo of a company is designated the ceo

0:18:51.440,0:18:54.880
right they didn't grow through the i

0:18:53.440,0:18:56.000
mean yes you okay take it back you've

0:18:54.880,0:18:57.039
grown through ranks to get to that

0:18:56.000,0:18:59.360
position but

0:18:57.039,0:19:00.080
when you're the owner of a business that

0:18:59.360,0:19:02.720
did the work

0:19:00.080,0:19:03.679
first that then that then hired your

0:19:02.720,0:19:05.360
first employee

0:19:03.679,0:19:07.919
hired your first management hired your

0:19:05.360,0:19:09.840
first c level sold your company

0:19:07.919,0:19:11.200
a clean a business is a business like

0:19:09.840,0:19:13.840
cleaning

0:19:11.200,0:19:16.080
is a business right so talk about the

0:19:13.840,0:19:19.679
departments we uh right they got payroll

0:19:16.080,0:19:22.960
accounting ar ap software

0:19:19.679,0:19:24.240
um training quality control you know hr

0:19:22.960,0:19:26.960
department

0:19:24.240,0:19:28.799
that every fortune 500 has the same

0:19:26.960,0:19:31.200
departments and guess what we had to do

0:19:28.799,0:19:32.799
in the beginning stages

0:19:31.200,0:19:35.120
was learn all those departments so i'm

0:19:32.799,0:19:36.640
sorry but we could talk to talk with a

0:19:35.120,0:19:38.720
lot of different people

0:19:36.640,0:19:39.919
i don't care if it's a gala or gala

0:19:38.720,0:19:42.640
whatever you call it

0:19:39.919,0:19:43.039
uh black tie event i'll go get a black

0:19:42.640,0:19:45.840
tie

0:19:43.039,0:19:47.440
and a suit and and i can we can rub

0:19:45.840,0:19:48.640
elbows with them it does not matter that

0:19:47.440,0:19:50.640
we clean toilets

0:19:48.640,0:19:52.799
scrub floors because at the end of the

0:19:50.640,0:19:54.960
day if we earn revenue and make a margin

0:19:52.799,0:19:56.559
so do they that's it right that's it yo

0:19:54.960,0:19:58.480
listen if you could just bottle

0:19:56.559,0:20:00.240
like bother just that and give it to

0:19:58.480,0:20:00.880
your to your listeners all over again

0:20:00.240,0:20:03.919
like

0:20:00.880,0:20:04.400
like that's it that's friggin it man

0:20:03.919,0:20:06.640
because

0:20:04.400,0:20:07.600
oh business is business is business just

0:20:06.640,0:20:10.400
show yourself

0:20:07.600,0:20:11.039
like approved like i can i can talk here

0:20:10.400,0:20:12.799
you know

0:20:11.039,0:20:15.120
and sometimes when i find myself in i

0:20:12.799,0:20:17.679
like that and i like that word but

0:20:15.120,0:20:19.600
approved i like that man yeah yeah

0:20:17.679,0:20:20.559
approved yeah sometimes i find myself in

0:20:19.600,0:20:21.919
these meetings

0:20:20.559,0:20:23.600
and i'm looking around the room and all

0:20:21.919,0:20:25.120
these big wigs and all these big time

0:20:23.600,0:20:28.960
companies and i'm like yo

0:20:25.120,0:20:32.080
like we belong here it's okay we're good

0:20:28.960,0:20:34.400
stand up guarantees we're good so let

0:20:32.080,0:20:37.520
them know man let them know

0:20:34.400,0:20:39.200
so garen this is some this is way off

0:20:37.520,0:20:39.760
topic it's not even on my questions here

0:20:39.200,0:20:41.039
but

0:20:39.760,0:20:42.240
so i could you know i do a lot of

0:20:41.039,0:20:43.760
research for the industry because the

0:20:42.240,0:20:45.520
route you know i'm trying to learn

0:20:43.760,0:20:47.840
target market customer acquisition all

0:20:45.520,0:20:50.320
that stuff

0:20:47.840,0:20:51.840
the top one percent of the industry

0:20:50.320,0:20:53.280
operates at two million or more in

0:20:51.840,0:20:56.400
revenue

0:20:53.280,0:20:58.559
that like the the the four to

0:20:56.400,0:20:59.520
two percent is like above a million

0:20:58.559,0:21:02.320
right

0:20:59.520,0:21:02.880
astonishing statistics to me because

0:21:02.320,0:21:05.840
that means

0:21:02.880,0:21:07.440
90 95 percent of the market is operating

0:21:05.840,0:21:09.760
at a million in under revenue

0:21:07.440,0:21:11.440
i'm i'm i'm almost positive you're not

0:21:09.760,0:21:12.640
that you have to share full revenue but

0:21:11.440,0:21:14.840
you're over a million in revenue

0:21:12.640,0:21:17.280
yourself right yeah so

0:21:14.840,0:21:19.520
just think about that like that's been

0:21:17.280,0:21:22.159
my whole mantra now and that's why i did

0:21:19.520,0:21:22.720
the podcast here too is there should be

0:21:22.159,0:21:24.880
more

0:21:22.720,0:21:26.000
like there should be way more because of

0:21:24.880,0:21:28.320
the amount of

0:21:26.000,0:21:30.400
of opportunity that's out there and it

0:21:28.320,0:21:32.159
doesn't take a lot to get there

0:21:30.400,0:21:34.000
these nuggets that we're sharing the

0:21:32.159,0:21:35.360
conversations you have on your podcast

0:21:34.000,0:21:37.039
the book that you have

0:21:35.360,0:21:39.039
the organizations that are out there

0:21:37.039,0:21:39.760
that i always talk about there are ways

0:21:39.039,0:21:42.320
to get there

0:21:39.760,0:21:43.600
for everybody that's listening it is not

0:21:42.320,0:21:47.039
an impossible feat

0:21:43.600,0:21:48.799
it's hard work it's dedication but it's

0:21:47.039,0:21:50.080
i mean in all honesty it's listening to

0:21:48.799,0:21:52.720
guys like you right

0:21:50.080,0:21:53.679
guys like me or just people that share

0:21:52.720,0:21:56.480
the knowledge of

0:21:53.679,0:21:58.159
the people that went through it all and

0:21:56.480,0:22:00.559
saw the other light of the year

0:21:58.159,0:22:02.080
i think yeah yeah yeah totally totally i

0:22:00.559,0:22:02.640
remember the first day man the first

0:22:02.080,0:22:05.120
time

0:22:02.640,0:22:06.080
when i was only making like 3 600 a

0:22:05.120,0:22:08.640
month right

0:22:06.080,0:22:10.080
i'm looking for i'm looking for a mentor

0:22:08.640,0:22:11.840
i'm looking for a coach someone to help

0:22:10.080,0:22:12.320
me within the janitorial industry

0:22:11.840,0:22:13.919
because

0:22:12.320,0:22:16.960
people were really they were hoarding

0:22:13.919,0:22:19.120
their information i go to this one

0:22:16.960,0:22:21.120
so much i don't understand why though

0:22:19.120,0:22:24.159
you know but whatever

0:22:21.120,0:22:25.039
um i go to this dance store i meet this

0:22:24.159,0:22:26.640
guy

0:22:25.039,0:22:28.799
and um and he's like yeah let's sit down

0:22:26.640,0:22:30.080
let's talk i sit down with the guy and

0:22:28.799,0:22:31.280
he's like okay so tell me garen how much

0:22:30.080,0:22:34.320
money are you making

0:22:31.280,0:22:35.440
so i said uh well making 3 600 he's like

0:22:34.320,0:22:38.559
okay 3 600

0:22:35.440,0:22:42.159
a day okay awesome okay and i was like

0:22:38.559,0:22:44.559
no no sir that's 3 600 a month

0:22:42.159,0:22:45.679
the man slammed man on the table he's

0:22:44.559,0:22:47.840
like

0:22:45.679,0:22:49.200
that's all like why am i even talking to

0:22:47.840,0:22:52.320
you he gets

0:22:49.200,0:22:55.360
up and leaves the room like

0:22:52.320,0:22:57.760
leaves the room come on and i'm like

0:22:55.360,0:22:59.600
shot to the gut like yo i came here for

0:22:57.760,0:23:01.600
help man that's the reason why i came

0:22:59.600,0:23:02.720
yeah and because of enough money you're

0:23:01.600,0:23:04.240
not gonna help me

0:23:02.720,0:23:06.640
i was like you know what screw you dog

0:23:04.240,0:23:08.240
it's whatever i jumped online

0:23:06.640,0:23:09.760
strangely enough you might like this

0:23:08.240,0:23:10.080
jumped online and i'm looking looking

0:23:09.760,0:23:12.720
for

0:23:10.080,0:23:14.559
some kind of help i bump onto this the

0:23:12.720,0:23:17.760
janitorial store.com

0:23:14.559,0:23:18.640
i'm like yo let me you know tap into

0:23:17.760,0:23:23.280
this

0:23:18.640,0:23:24.960
right i find steve i find his wife gene

0:23:23.280,0:23:26.799
and i'm somebody remember i told you i

0:23:24.960,0:23:28.400
build a report quickly

0:23:26.799,0:23:30.080
as opposed to wading through all the

0:23:28.400,0:23:30.799
stuff i go straight to the owners and

0:23:30.080,0:23:32.159
i'm like hey

0:23:30.799,0:23:33.600
here's my situation here's what i'm

0:23:32.159,0:23:34.159
trying to do i'm trying to learn and

0:23:33.600,0:23:36.080
he's like

0:23:34.159,0:23:37.919
listen just stay on on this site you

0:23:36.080,0:23:40.320
learn as much as you need to know

0:23:37.919,0:23:42.159
steve and i have been rocking since 2006

0:23:40.320,0:23:44.000
not as my direct coach

0:23:42.159,0:23:46.000
but we've been like communicating we've

0:23:44.000,0:23:47.679
met each other you know i call him

0:23:46.000,0:23:51.840
the whole night i've hired him he's

0:23:47.679,0:23:51.840
awesome yeah

0:23:59.360,0:24:03.360
the same man i mean so finding the right

0:24:02.080,0:24:05.840
people that you could

0:24:03.360,0:24:07.440
learn from is going to be critical and

0:24:05.840,0:24:09.039
you can't stop at the first person who

0:24:07.440,0:24:10.960
hits you with those body shots and

0:24:09.039,0:24:13.039
tells you you're garbage or this is

0:24:10.960,0:24:14.240
silly you need to quit this job

0:24:13.039,0:24:15.440
keep searching man because you're going

0:24:14.240,0:24:18.159
to find the people who are willing to

0:24:15.440,0:24:21.360
share the nuggets

0:24:18.159,0:24:24.240
yup nice man so garrett

0:24:21.360,0:24:25.360
tell me uh i usually i don't ask this i

0:24:24.240,0:24:26.400
don't know why i don't ask this question

0:24:25.360,0:24:28.559
but tell me

0:24:26.400,0:24:29.919
what does success mean to you and i and

0:24:28.559,0:24:32.000
i wanted to ask this because i've been

0:24:29.919,0:24:34.559
talking about my team a lot and

0:24:32.000,0:24:36.640
you know everything we're talking to the

0:24:34.559,0:24:38.400
team to know what their

0:24:36.640,0:24:40.159
what they think success is so my

0:24:38.400,0:24:41.520
question to you is because it's so

0:24:40.159,0:24:44.159
different from everybody

0:24:41.520,0:24:45.760
and i want people to stop looking at the

0:24:44.159,0:24:46.000
you know the people that are making so

0:24:45.760,0:24:48.240
much

0:24:46.000,0:24:50.000
money and that are so big because that

0:24:48.240,0:24:50.960
might not be for you that might not be

0:24:50.000,0:24:53.200
like

0:24:50.960,0:24:54.080
worry about your success so what is

0:24:53.200,0:24:57.039
garen's

0:24:54.080,0:24:58.320
outlook on success yeah yeah yeah i

0:24:57.039,0:25:00.480
appreciate that question rick

0:24:58.320,0:25:01.679
so so i told you in the beginning man i

0:25:00.480,0:25:04.799
like to learn

0:25:01.679,0:25:07.360
and teach and every time

0:25:04.799,0:25:09.360
i have a conversation with an employee

0:25:07.360,0:25:11.360
or someone that i come in contact with

0:25:09.360,0:25:13.279
and i'm able to share or add value to

0:25:11.360,0:25:14.480
that conversation or to help them take

0:25:13.279,0:25:17.440
their next step

0:25:14.480,0:25:19.360
i have won a million dollars and what i

0:25:17.440,0:25:22.000
recognize is that clean slate

0:25:19.360,0:25:23.200
gives me the opportunity to meet people

0:25:22.000,0:25:25.120
because i'm a

0:25:23.200,0:25:27.840
extrovert i love people i love to like

0:25:25.120,0:25:29.279
understand your your journey your story

0:25:27.840,0:25:30.960
clean slate gives you the opportunity to

0:25:29.279,0:25:32.880
meet people every single day

0:25:30.960,0:25:34.000
and i use it for that reason so i pimp

0:25:32.880,0:25:37.520
out my business

0:25:34.000,0:25:39.840
to meet people learn and share

0:25:37.520,0:25:42.640
and when i'm having dog days and i'm

0:25:39.840,0:25:44.080
like it's grimy once i get back to that

0:25:42.640,0:25:45.440
whole fundamental of learning and

0:25:44.080,0:25:47.840
sharing

0:25:45.440,0:25:48.960
i'm winning i had one conversation with

0:25:47.840,0:25:50.640
a friend of mine um

0:25:48.960,0:25:52.400
he's one of my mentors he's younger than

0:25:50.640,0:25:54.799
me but successful guy here

0:25:52.400,0:25:56.000
um in the financial industry and he said

0:25:54.799,0:25:58.159
to me i told him i said

0:25:56.000,0:25:59.600
some days when i'm sharing information

0:25:58.159,0:26:00.960
with my employees

0:25:59.600,0:26:02.480
and i can see the wheels turning in

0:26:00.960,0:26:02.799
their minds and they're getting ready to

0:26:02.480,0:26:04.799
like

0:26:02.799,0:26:06.400
plan their next steps and even if their

0:26:04.799,0:26:06.960
next steps are out the door of clean

0:26:06.400,0:26:08.960
slate

0:26:06.960,0:26:10.960
sometimes i feel conf conflicted because

0:26:08.960,0:26:12.080
i'm like yo you just got this person on

0:26:10.960,0:26:13.520
board they're working with you they're

0:26:12.080,0:26:14.799
working out well but garen you're

0:26:13.520,0:26:16.240
teaching them stuff

0:26:14.799,0:26:18.320
and they're going to be probably leaving

0:26:16.240,0:26:20.640
you within the next couple months

0:26:18.320,0:26:21.440
he says garen don't worry about that

0:26:20.640,0:26:23.520
remember

0:26:21.440,0:26:25.200
what your purpose is if your purpose is

0:26:23.520,0:26:27.200
to learn and share

0:26:25.200,0:26:28.559
just do it every single day dude don't

0:26:27.200,0:26:30.000
worry about clean slate it's going to

0:26:28.559,0:26:31.919
take care of itself

0:26:30.000,0:26:33.840
keep doing what you're doing don't focus

0:26:31.919,0:26:36.320
on the money the money will come as a

0:26:33.840,0:26:38.000
byproduct of doing the right things

0:26:36.320,0:26:39.919
the right way and that's what i've been

0:26:38.000,0:26:44.480
doing man so that's that's the

0:26:39.919,0:26:46.320
success for me 100 100 percent man

0:26:44.480,0:26:49.440
again just i got goosebumps again third

0:26:46.320,0:26:52.400
time already jesus christ

0:26:49.440,0:26:54.159
dude that that is the embody of what i

0:26:52.400,0:26:56.960
feel people should know what successes

0:26:54.159,0:26:58.000
is impact right where by owning a

0:26:56.960,0:27:00.080
business and having

0:26:58.000,0:27:01.039
team members come want to join your

0:27:00.080,0:27:04.080
culture or your

0:27:01.039,0:27:06.240
your your purpose and your mission

0:27:04.080,0:27:07.600
and yes dude i'm the same way like i've

0:27:06.240,0:27:08.480
helped now i think we're up to like

0:27:07.600,0:27:10.400
eight companies

0:27:08.480,0:27:11.919
or eight people that have left and built

0:27:10.400,0:27:13.919
their own cleaning company

0:27:11.919,0:27:16.320
but they started with us you know and it

0:27:13.919,0:27:19.440
was the first couple i was like no

0:27:16.320,0:27:22.320
he's not why is he leaving he's no

0:27:19.440,0:27:23.360
you're dude you're my guy but he still

0:27:22.320,0:27:25.440
works with us right because

0:27:23.360,0:27:27.200
i'm you know we sub contract we do we uh

0:27:25.440,0:27:30.480
if we can't handle certain things we we

0:27:27.200,0:27:32.960
will team up with somebody so you know

0:27:30.480,0:27:33.520
these people like i see they're they're

0:27:32.960,0:27:35.200
just

0:27:33.520,0:27:36.559
not that they weren't happy as but

0:27:35.200,0:27:38.480
before but

0:27:36.559,0:27:39.600
because it's not for everybody so if it

0:27:38.480,0:27:42.320
is for somebody and they

0:27:39.600,0:27:42.880
decide to make that decision and you

0:27:42.320,0:27:46.240
right you

0:27:42.880,0:27:48.240
me uh the mentors the ownership the team

0:27:46.240,0:27:50.080
was a part of that journey for them dude

0:27:48.240,0:27:51.360
that that's a yeah like you said that's

0:27:50.080,0:27:52.960
a million dollars right like that's a

0:27:51.360,0:27:54.880
milestone to say

0:27:52.960,0:27:56.720
oh that's another big client i just i

0:27:54.880,0:27:57.279
just landed but it's just not a client

0:27:56.720,0:28:00.159
you know it's

0:27:57.279,0:28:00.880
it's a person that you impacted to help

0:28:00.159,0:28:03.760
change your life

0:28:00.880,0:28:04.240
so that that takes me to leadership bro

0:28:03.760,0:28:06.480
right

0:28:04.240,0:28:10.320
i feel like you just you're the way you

0:28:06.480,0:28:13.679
talk and the way i've seen you in action

0:28:10.320,0:28:15.039
you're a leader right so when you being

0:28:13.679,0:28:16.799
not not that we have to say like what it

0:28:15.039,0:28:18.240
why is garen a leader how did you how

0:28:16.799,0:28:20.000
did you become a leader

0:28:18.240,0:28:22.240
are you teaching that too to the people

0:28:20.000,0:28:23.360
like what are you teaching it to them to

0:28:22.240,0:28:25.919
say

0:28:23.360,0:28:27.279
if you want to be a leader this is the

0:28:25.919,0:28:29.279
path to leadership

0:28:27.279,0:28:31.039
or is there a path or you know talk to

0:28:29.279,0:28:32.720
me about leadership

0:28:31.039,0:28:35.360
so so take for instance so there's this

0:28:32.720,0:28:37.440
one young lady who works with us

0:28:35.360,0:28:38.480
she she's older than me right so she's

0:28:37.440,0:28:40.960
in her 50s

0:28:38.480,0:28:41.919
but she's she's a very good technician

0:28:40.960,0:28:44.480
she i mean she

0:28:41.919,0:28:46.240
details she gets in gets out she doesn't

0:28:44.480,0:28:48.000
drag her feet she's not trying to

0:28:46.240,0:28:49.279
melt the clock she just gets in and gets

0:28:48.000,0:28:51.120
out does the work well

0:28:49.279,0:28:52.559
and she's like garen i want to i'd love

0:28:51.120,0:28:54.799
to be in a leadership role

0:28:52.559,0:28:55.600
and i said one of the challenges that i

0:28:54.799,0:28:58.480
have with you

0:28:55.600,0:29:00.000
is that you're not a patient individual

0:28:58.480,0:29:01.360
if people don't do things the way you

0:29:00.000,0:29:04.480
want them to do it

0:29:01.360,0:29:06.399
you get very agitated you're judgmental

0:29:04.480,0:29:08.640
and she's like yes garen i do judge

0:29:06.399,0:29:10.960
i'm like so so those are some of the

0:29:08.640,0:29:12.720
things that i think that you can work on

0:29:10.960,0:29:14.559
and i said before you think about

0:29:12.720,0:29:17.200
jumping to leadership or jump into

0:29:14.559,0:29:17.760
i want 80 hours in a pay period or what

0:29:17.200,0:29:20.880
have you

0:29:17.760,0:29:21.760
i said i want you to work on patience so

0:29:20.880,0:29:22.960
we're going to put you into some

0:29:21.760,0:29:24.320
scenarios where

0:29:22.960,0:29:26.080
you're going to work with somebody who

0:29:24.320,0:29:27.200
doesn't know what to do it's your

0:29:26.080,0:29:30.080
opportunity to

0:29:27.200,0:29:31.679
to grow and i put her there and i found

0:29:30.080,0:29:33.520
out just today in a meeting

0:29:31.679,0:29:35.200
that she went off on the guy cursed the

0:29:33.520,0:29:36.000
guy out made him feel really grimy on

0:29:35.200,0:29:37.840
the inside

0:29:36.000,0:29:39.360
he just felt he felt disrespected and he

0:29:37.840,0:29:40.240
came to my office and he wanted to talk

0:29:39.360,0:29:41.760
about it

0:29:40.240,0:29:44.480
and i said i'm happy for you that you

0:29:41.760,0:29:47.200
experienced that i'm happy that you

0:29:44.480,0:29:49.120
handled it the way that you did i'm

0:29:47.200,0:29:50.640
happy that she showed me who she was in

0:29:49.120,0:29:51.600
a stressful environment because now i

0:29:50.640,0:29:54.159
know how to

0:29:51.600,0:29:54.880
talk to her and how to nurture that i'm

0:29:54.159,0:29:57.360
happy

0:29:54.880,0:29:58.960
you know and i'm looking at the holistic

0:29:57.360,0:29:59.279
situation i'm saying like okay if i want

0:29:58.960,0:30:01.120
to

0:29:59.279,0:30:02.640
help this individual become a leader

0:30:01.120,0:30:03.520
here are the things that she needs to do

0:30:02.640,0:30:05.200
so for me i'm

0:30:03.520,0:30:06.880
always teaching i'm always giving them

0:30:05.200,0:30:08.240
an opportunity to mess up

0:30:06.880,0:30:10.240
but i don't beat them up about it i'm

0:30:08.240,0:30:11.520
just like okay here's what you did

0:30:10.240,0:30:13.279
how else could we have handled that

0:30:11.520,0:30:14.640
differently and i allow them to go

0:30:13.279,0:30:16.399
through the process of answering those

0:30:14.640,0:30:17.840
questions for themselves

0:30:16.399,0:30:19.600
and all i tell them is i want you to

0:30:17.840,0:30:21.360
work on becoming a better person

0:30:19.600,0:30:23.520
personally and bringing your best self

0:30:21.360,0:30:26.799
to work don't work on becoming a

0:30:23.520,0:30:29.120
great technician be a really good human

0:30:26.799,0:30:30.880
and bring that person to work and you

0:30:29.120,0:30:33.039
you'll go wherever you want to go man so

0:30:30.880,0:30:34.559
i'm always teaching i'm always leading

0:30:33.039,0:30:36.640
i'm always giving people the opportunity

0:30:34.559,0:30:38.240
to mess up and get better

0:30:36.640,0:30:40.080
that's why that's why clean state is

0:30:38.240,0:30:41.600
here i feel like we

0:30:40.080,0:30:43.760
as leaders you have to reference

0:30:41.600,0:30:45.279
something real and and then that's when

0:30:43.760,0:30:48.159
somebody can improve

0:30:45.279,0:30:50.399
because it's it's not a playbook right

0:30:48.159,0:30:52.399
it's not a powerpoint presentation

0:30:50.399,0:30:53.440
that you can say okay yeah follow those

0:30:52.399,0:30:55.279
bullet points i'm gonna be a better

0:30:53.440,0:30:57.440
person by that no

0:30:55.279,0:30:58.720
give me a real situation now we're

0:30:57.440,0:31:00.960
talking

0:30:58.720,0:31:03.039
yeah yeah yeah yeah totally totally and

0:31:00.960,0:31:05.120
and if you look at work in that regards

0:31:03.039,0:31:06.159
in that way like it's here to help us to

0:31:05.120,0:31:09.360
grow

0:31:06.159,0:31:10.720
then we get we get to get better man but

0:31:09.360,0:31:12.480
if you don't show up to work

0:31:10.720,0:31:14.000
if you don't help out if you don't step

0:31:12.480,0:31:16.080
back and look at everything

0:31:14.000,0:31:17.440
from to those those perspectives through

0:31:16.080,0:31:19.440
those those filters

0:31:17.440,0:31:20.880
you're gonna feel as though um i hate

0:31:19.440,0:31:22.320
this place this place sucks

0:31:20.880,0:31:24.399
i was disrespected i need to go

0:31:22.320,0:31:25.440
somewhere else no this is an opportunity

0:31:24.399,0:31:28.559
for you to grow

0:31:25.440,0:31:30.399
like take it run with it yeah

0:31:28.559,0:31:31.919
and and you know and it's hard to be a

0:31:30.399,0:31:32.720
leader because you're you you lose some

0:31:31.919,0:31:34.480
good people too

0:31:32.720,0:31:36.159
because you might have missed the boat

0:31:34.480,0:31:37.519
on you know trying to correct something

0:31:36.159,0:31:39.679
or help somebody but

0:31:37.519,0:31:41.679
again no right like i'm sure you know

0:31:39.679,0:31:42.640
that you can't do everything be

0:31:41.679,0:31:45.039
everywhere

0:31:42.640,0:31:46.159
um and and life is life you know you can

0:31:45.039,0:31:47.600
only do what you can do

0:31:46.159,0:31:49.440
with what you're in control of on that

0:31:47.600,0:31:51.679
day um

0:31:49.440,0:31:53.200
yeah but dude so talking about

0:31:51.679,0:31:53.919
leadership talking about mentorship and

0:31:53.200,0:31:56.080
coaching because

0:31:53.919,0:31:56.960
i think you're you you'd be a great i

0:31:56.080,0:31:57.840
don't know if you're doing it already

0:31:56.960,0:32:00.240
but

0:31:57.840,0:32:01.440
i love what you do let's talk about the

0:32:00.240,0:32:03.360
the podcast man

0:32:01.440,0:32:04.880
like i'm super stoked to see that come

0:32:03.360,0:32:07.760
out like

0:32:04.880,0:32:08.640
like seriously like the the color scheme

0:32:07.760,0:32:11.039
the quality

0:32:08.640,0:32:12.320
the the content the the people you have

0:32:11.039,0:32:14.000
on like

0:32:12.320,0:32:15.440
this is not just about cleaning like

0:32:14.000,0:32:17.200
there it it's more than

0:32:15.440,0:32:19.360
than cleaning where did it come from

0:32:17.200,0:32:20.960
where did the idea come from

0:32:19.360,0:32:22.399
yeah yeah so that whole idea man the

0:32:20.960,0:32:24.480
clean sit experience i mean helping

0:32:22.399,0:32:25.760
people to fill in the gaps you know to

0:32:24.480,0:32:26.320
to get from where they are to where they

0:32:25.760,0:32:28.799
want to be

0:32:26.320,0:32:30.159
um one of the things that i recognize

0:32:28.799,0:32:31.600
and that example that i share with you

0:32:30.159,0:32:32.559
with that individual who wants to be a

0:32:31.600,0:32:35.200
leader

0:32:32.559,0:32:36.640
a lot of times we don't know like how to

0:32:35.200,0:32:38.159
get there

0:32:36.640,0:32:39.360
and people don't know like tomorrow

0:32:38.159,0:32:41.200
morning when i wake up in the morning

0:32:39.360,0:32:42.720
it's like what am i supposed to do today

0:32:41.200,0:32:44.559
and it's like well tell me what stopped

0:32:42.720,0:32:46.880
you yesterday well

0:32:44.559,0:32:48.240
i was i was loud with someone i was i

0:32:46.880,0:32:49.600
was disrespectful to someone because

0:32:48.240,0:32:51.600
they made me feel mad

0:32:49.600,0:32:53.279
okay so i would say start there like

0:32:51.600,0:32:54.399
right there don't don't worry about

0:32:53.279,0:32:56.000
leadership don't worry about the role

0:32:54.399,0:32:58.480
don't worry about the pay

0:32:56.000,0:32:59.440
right there i got angry when someone

0:32:58.480,0:33:00.799
agitated me

0:32:59.440,0:33:03.039
okay how can i have doubt that

0:33:00.799,0:33:05.279
differently and that could be your

0:33:03.039,0:33:06.320
full course for the day like your whole

0:33:05.279,0:33:08.880
exam for the day

0:33:06.320,0:33:11.279
your whole studying could be just about

0:33:08.880,0:33:13.600
how to deal with stress

0:33:11.279,0:33:15.679
the more you break things down into that

0:33:13.600,0:33:17.360
granular level

0:33:15.679,0:33:18.720
and figure out what to do to take that

0:33:17.360,0:33:20.799
next step

0:33:18.720,0:33:22.880
you're moving in the direction of

0:33:20.799,0:33:24.720
success where you want to go

0:33:22.880,0:33:26.720
so work on those little things so by

0:33:24.720,0:33:29.440
bringing in people

0:33:26.720,0:33:29.840
to the podcast who who would talk about

0:33:29.440,0:33:32.000
those

0:33:29.840,0:33:33.519
little micro steps that they took and

0:33:32.000,0:33:34.320
the experiences that they had behind

0:33:33.519,0:33:36.720
that

0:33:34.320,0:33:37.360
if you're listening in and you see

0:33:36.720,0:33:39.440
yourself

0:33:37.360,0:33:41.200
in that story and you saw what that

0:33:39.440,0:33:43.840
person did it's like

0:33:41.200,0:33:45.279
i can do that like i can do that just

0:33:43.840,0:33:47.120
like it's not there so

0:33:45.279,0:33:48.960
yeah yeah i just want to give people the

0:33:47.120,0:33:51.200
opportunity to see themselves

0:33:48.960,0:33:52.880
in those micro stories don't look at

0:33:51.200,0:33:53.360
it's crazy when you look at instagram

0:33:52.880,0:33:55.360
and

0:33:53.360,0:33:57.360
online and you see someone i was living

0:33:55.360,0:33:58.480
in the dump i was living in garbage cans

0:33:57.360,0:34:00.720
and then all of a sudden they're

0:33:58.480,0:34:03.200
you know multi-millionaire but what

0:34:00.720,0:34:06.960
happened in between yeah

0:34:03.200,0:34:06.960
if people don't know between man

0:34:07.760,0:34:11.119
so we're gonna have just so people don't

0:34:09.280,0:34:12.800
do i usually say this at the end too but

0:34:11.119,0:34:14.480
there's a you know garen's doing a lot

0:34:12.800,0:34:15.119
of different things so just for you guys

0:34:14.480,0:34:17.119
to know his

0:34:15.119,0:34:18.560
his all his social media will be on the

0:34:17.119,0:34:20.000
in the description because we're gonna

0:34:18.560,0:34:20.879
post this on youtube as we always do

0:34:20.000,0:34:24.079
right

0:34:20.879,0:34:26.000
uh his podcast name will be there uh

0:34:24.079,0:34:27.679
the book which is my next question right

0:34:26.000,0:34:30.639
i mean i told you guys not only

0:34:27.679,0:34:35.839
this guy in look at this cleaning opened

0:34:30.639,0:34:35.839
up the doors to for this guy to do them

0:34:38.480,0:34:41.919
again it could be just owning a business

0:34:40.960,0:34:43.119
in general but you know

0:34:41.919,0:34:44.720
we're in the cleaning industry so let's

0:34:43.119,0:34:45.520
talk about cleaning owning cleaning

0:34:44.720,0:34:47.359
companies

0:34:45.520,0:34:48.560
have opened the doors for people like me

0:34:47.359,0:34:51.119
people like garen

0:34:48.560,0:34:52.240
to do other things that's the beauty of

0:34:51.119,0:34:54.399
this like

0:34:52.240,0:34:55.760
you you're not now you're you're

0:34:54.399,0:34:57.280
entrepreneur right this is

0:34:55.760,0:34:59.280
entrepreneurship we're talking about

0:34:57.280,0:35:00.800
so before i keep going with that though

0:34:59.280,0:35:04.079
talk to me about the book

0:35:00.800,0:35:06.079
like do it i again i want people to read

0:35:04.079,0:35:07.599
it don't go too much into it but like

0:35:06.079,0:35:09.920
where did that come from was that before

0:35:07.599,0:35:12.560
or after the podcast

0:35:09.920,0:35:14.480
that's before the podcast before the

0:35:12.560,0:35:16.240
podcast and as a result of the podcast

0:35:14.480,0:35:17.920
people were telling me like

0:35:16.240,0:35:19.280
you should you should do a podcast

0:35:17.920,0:35:20.960
talking about the book

0:35:19.280,0:35:22.800
so i'm gonna show it a little bit it's

0:35:20.960,0:35:24.320
called fast track your calling

0:35:22.800,0:35:26.079
how to fuel your drive with every

0:35:24.320,0:35:27.520
assignment and

0:35:26.079,0:35:28.720
that how to fuel your drive with every

0:35:27.520,0:35:30.480
assignment is where i really want you to

0:35:28.720,0:35:32.560
focus on man because

0:35:30.480,0:35:33.520
every time we step out the door every

0:35:32.560,0:35:36.000
time we wake up

0:35:33.520,0:35:37.359
and we encounter something or someone

0:35:36.000,0:35:39.760
that's an assignment

0:35:37.359,0:35:40.480
and it's like how can we use those

0:35:39.760,0:35:43.599
assignments

0:35:40.480,0:35:45.359
to fuel where we're going

0:35:43.599,0:35:47.200
in in order for us to fat i believe like

0:35:45.359,0:35:47.520
all the time i believe that the world is

0:35:47.200,0:35:48.960
just

0:35:47.520,0:35:50.480
the universe has given us something

0:35:48.960,0:35:51.760
every single day it's always sending

0:35:50.480,0:35:54.880
something in our direction

0:35:51.760,0:35:56.320
for us to to grow from or grow through

0:35:54.880,0:35:58.320
and if we don't use those small

0:35:56.320,0:36:00.400
assignments to grow through them

0:35:58.320,0:36:01.680
we can't get to where we need to be

0:36:00.400,0:36:03.599
we'll get there eventually

0:36:01.680,0:36:04.800
but we might take the long road around

0:36:03.599,0:36:06.079
because we thought we shouldn't have

0:36:04.800,0:36:08.640
done this or we should have done that

0:36:06.079,0:36:12.320
and so forth as opposed to using what

0:36:08.640,0:36:16.079
life gives us and i say gifts gifts us

0:36:12.320,0:36:18.720
every single day so the book details

0:36:16.079,0:36:19.760
how i used life to kind of fast track my

0:36:18.720,0:36:21.760
calling

0:36:19.760,0:36:22.880
my purpose so that every single day i

0:36:21.760,0:36:27.119
can learn

0:36:22.880,0:36:29.359
and teach i use it every single day yeah

0:36:27.119,0:36:31.200
i love it man again we'll have that name

0:36:29.359,0:36:33.839
with that book you guys too and

0:36:31.200,0:36:35.359
uh gotta get it you gotta give me one i

0:36:33.839,0:36:35.680
still i didn't get a book yet man you

0:36:35.359,0:36:37.280
know

0:36:35.680,0:36:38.880
i've been waiting for it in the mail did

0:36:37.280,0:36:41.839
you get lost in the mail

0:36:38.880,0:36:41.839
oh

0:36:42.560,0:36:46.400
but i so like if you guys listen to like

0:36:45.040,0:36:46.720
if you're hearing how garen's talking

0:36:46.400,0:36:48.880
too

0:36:46.720,0:36:50.000
this guy's a teacher right he's he's a

0:36:48.880,0:36:53.200
teacher

0:36:50.000,0:36:55.599
he's he is thinking about the small

0:36:53.200,0:36:58.400
things which people forget man

0:36:55.599,0:36:59.359
everybody bypasses or jumps over the

0:36:58.400,0:37:01.040
small things

0:36:59.359,0:37:02.640
because they think it's avoidable like i

0:37:01.040,0:37:06.160
can avoid this you know

0:37:02.640,0:37:07.520
i there is you can't it's unavoidable

0:37:06.160,0:37:09.760
these granular things that happen in

0:37:07.520,0:37:12.960
life because every single day

0:37:09.760,0:37:14.400
you think you're ahead the possibility

0:37:12.960,0:37:16.720
of taking a step back is there

0:37:14.400,0:37:18.079
so don't take the step back right like

0:37:16.720,0:37:20.320
push forward

0:37:18.079,0:37:21.200
so so garrett i did cheat a little bit

0:37:20.320,0:37:23.200
and you know i was

0:37:21.200,0:37:24.240
look trying to read more about the book

0:37:23.200,0:37:28.160
and everything too

0:37:24.240,0:37:31.200
what is this five turn fast framework

0:37:28.160,0:37:34.720
again i want people to read the book but

0:37:31.200,0:37:36.480
but maybe like what give me one of them

0:37:34.720,0:37:38.000
i guess so then people could re could

0:37:36.480,0:37:40.240
read the book to get the other four but

0:37:38.000,0:37:41.760
what what where where did that framework

0:37:40.240,0:37:42.480
come from because dude i love the word

0:37:41.760,0:37:45.520
framework

0:37:42.480,0:37:48.640
i use it a lot like everything we do

0:37:45.520,0:37:49.280
yes process is used heavily too but a

0:37:48.640,0:37:52.560
process

0:37:49.280,0:37:55.040
is a framework right the first thing i

0:37:52.560,0:37:56.240
often tell people is we got to get a map

0:37:55.040,0:37:58.880
we got to get a map

0:37:56.240,0:38:00.240
so that we can know exactly where we're

0:37:58.880,0:38:01.599
going

0:38:00.240,0:38:03.200
and you probably hear people say that

0:38:01.599,0:38:05.440
all the time like set your goals write

0:38:03.200,0:38:08.960
it down and it's true

0:38:05.440,0:38:10.720
even if that goal changes

0:38:08.960,0:38:12.240
because you've said it you at least know

0:38:10.720,0:38:13.359
what direction you're going in so i talk

0:38:12.240,0:38:16.000
about getting the map

0:38:13.359,0:38:17.760
and i talk about recalculating so when i

0:38:16.000,0:38:18.560
when i went to college i went to college

0:38:17.760,0:38:22.079
and i studied

0:38:18.560,0:38:26.320
um i.t i absolutely hate

0:38:22.079,0:38:26.320
computers like i like what they do

0:38:26.560,0:38:30.880
i know i know and i'm saying that to you

0:38:27.920,0:38:30.880
like my bad

0:38:31.119,0:38:34.800
but i like what they do um i just don't

0:38:34.079,0:38:37.200
like

0:38:34.800,0:38:38.640
the coding of them and and all the inner

0:38:37.200,0:38:41.119
workings behind the scenes

0:38:38.640,0:38:42.079
but i went to college to get that degree

0:38:41.119,0:38:45.520
i finished

0:38:42.079,0:38:47.440
my degree i never picked up my degree

0:38:45.520,0:38:49.200
not because i didn't okay i didn't want

0:38:47.440,0:38:52.400
to i didn't feel a connection to it

0:38:49.200,0:38:54.480
wait so like like like legitimately

0:38:52.400,0:38:56.800
you don't have your degree it's not i

0:38:54.480,0:38:59.200
don't have my degree

0:38:56.800,0:39:01.040
i finished my mother-in-law he's the

0:38:59.200,0:39:02.880
future my mother was like son

0:39:01.040,0:39:05.040
i want to come to your graduation and i

0:39:02.880,0:39:06.960
was like moms take the money

0:39:05.040,0:39:09.440
go on a vacation there won't be a

0:39:06.960,0:39:11.200
graduation i'm not walking

0:39:09.440,0:39:13.359
she was pissed off he was totally pissed

0:39:11.200,0:39:15.200
off yeah killed her man

0:39:13.359,0:39:17.359
from that but i wasn't connected to it

0:39:15.200,0:39:19.760
but i

0:39:17.359,0:39:21.040
learned how to learn that was the

0:39:19.760,0:39:22.720
benefit that i got man i

0:39:21.040,0:39:25.680
learned how to learn i learned how to

0:39:22.720,0:39:27.839
wake up in the morning set a schedule

0:39:25.680,0:39:29.520
study one chapter take a break study

0:39:27.839,0:39:31.200
another chapter take a break

0:39:29.520,0:39:32.960
and that's what i do right now like i

0:39:31.200,0:39:34.720
study different things

0:39:32.960,0:39:36.400
taking a break study different things so

0:39:34.720,0:39:38.160
i learned how to learn

0:39:36.400,0:39:40.240
um so with the book i talk about you

0:39:38.160,0:39:40.960
know getting a map recalculating even if

0:39:40.240,0:39:42.320
you chose

0:39:40.960,0:39:45.200
a direction if it didn't work out you

0:39:42.320,0:39:46.560
can recalculate and still make a turn

0:39:45.200,0:39:48.560
you're still gonna get to the goal man

0:39:46.560,0:39:49.839
but know that recalculation is part of

0:39:48.560,0:39:52.079
the process

0:39:49.839,0:39:52.880
then i talk about driving you know like

0:39:52.079,0:39:54.640
you can

0:39:52.880,0:39:56.240
once you've found where you're going and

0:39:54.640,0:39:57.680
you got on the highway like go hit the

0:39:56.240,0:40:00.400
gas let's go

0:39:57.680,0:40:02.079
and live each day like this is where i

0:40:00.400,0:40:03.440
want to go because again life is gifting

0:40:02.079,0:40:05.760
us all these opportunities

0:40:03.440,0:40:07.280
all the time all right once you get on

0:40:05.760,0:40:09.599
that road and you're driving

0:40:07.280,0:40:10.640
you're going to meet people like rick

0:40:09.599,0:40:12.880
you're going to meet people

0:40:10.640,0:40:14.400
like steve those are the people that

0:40:12.880,0:40:15.760
you're going to be carpooling with

0:40:14.400,0:40:17.920
they're going to ride along with you for

0:40:15.760,0:40:18.640
a while their goals might change or may

0:40:17.920,0:40:19.760
be different

0:40:18.640,0:40:20.960
they're going to ride along with you for

0:40:19.760,0:40:22.480
a while and then they're going to veer

0:40:20.960,0:40:23.040
off you can still keep in contact with

0:40:22.480,0:40:24.640
them

0:40:23.040,0:40:26.319
but at least you got to carpool reach

0:40:24.640,0:40:28.079
out man ask for help

0:40:26.319,0:40:29.839
don't try to do this junk on your own

0:40:28.079,0:40:32.480
don't try to recreate the wheel

0:40:29.839,0:40:33.599
all the info is there follow this

0:40:32.480,0:40:36.480
podcast

0:40:33.599,0:40:39.839
you learn a ton you see what i'm saying

0:40:36.480,0:40:39.839
do that

0:40:41.680,0:40:45.839
share what you've learned with somebody

0:40:43.280,0:40:47.760
man don't just steal it for yourself and

0:40:45.839,0:40:49.680
because there's other people behind you

0:40:47.760,0:40:51.599
wanting to go on that same trip and

0:40:49.680,0:40:53.280
if you don't help them out they're going

0:40:51.599,0:40:53.760
to pull on the side of the road and give

0:40:53.280,0:40:55.760
up

0:40:53.760,0:40:57.280
when you were right there to help so

0:40:55.760,0:40:59.680
that's the five turn

0:40:57.280,0:40:59.680
framework

0:41:00.319,0:41:03.440
love it love it you guys got to pick up

0:41:02.319,0:41:04.839
this book again we'll have the

0:41:03.440,0:41:06.000
information on there for everybody

0:41:04.839,0:41:08.160
guarantee

0:41:06.000,0:41:09.599
uh yeah and you just man you just again

0:41:08.160,0:41:10.480
okay i just thought of something right

0:41:09.599,0:41:12.880
now is

0:41:10.480,0:41:15.200
i gotta say there was i so there the

0:41:12.880,0:41:17.280
main question i'm gonna ask is you know

0:41:15.200,0:41:18.880
there's about 35 000 cleaning companies

0:41:17.280,0:41:22.640
that start or open

0:41:18.880,0:41:24.319
or are you know they come up every year

0:41:22.640,0:41:27.200
a lot of them fail right i think the

0:41:24.319,0:41:29.119
percentage is like over 50

0:41:27.200,0:41:30.880
so let's talk about because i was going

0:41:29.119,0:41:32.319
to bring something up but

0:41:30.880,0:41:34.400
i want to hit this point here for for

0:41:32.319,0:41:35.920
the audience give us

0:41:34.400,0:41:37.599
a couple of points which i know one of

0:41:35.920,0:41:40.000
them is going to be the whole you know

0:41:37.599,0:41:41.680
learn and teach method but like what are

0:41:40.000,0:41:42.000
a couple other things in that first

0:41:41.680,0:41:45.839
three

0:41:42.000,0:41:48.880
six months year that a business owner

0:41:45.839,0:41:52.319
should implement should learn

0:41:48.880,0:41:52.800
uh a technique uh maybe a book to read

0:41:52.319,0:41:54.960
right things

0:41:52.800,0:41:56.480
like what what are things these business

0:41:54.960,0:41:58.160
owners should do in that first year

0:41:56.480,0:42:00.319
because that's a high percentage

0:41:58.160,0:42:01.280
of new businesses that start that end up

0:42:00.319,0:42:03.599
failing

0:42:01.280,0:42:06.079
and it's i feel like it's they're just

0:42:03.599,0:42:07.440
not taking advantage of what's out there

0:42:06.079,0:42:08.800
because it isn't always easy to find

0:42:07.440,0:42:09.680
either i mean yeah you could google

0:42:08.800,0:42:11.839
everything but

0:42:09.680,0:42:12.960
again there's not that great of

0:42:11.839,0:42:15.040
credibility

0:42:12.960,0:42:15.839
that's in the market um and you're not

0:42:15.040,0:42:16.640
always going to get what you think

0:42:15.839,0:42:18.400
you're going to get

0:42:16.640,0:42:19.839
and like you said don't just take the

0:42:18.400,0:42:22.800
first gut

0:42:19.839,0:42:24.960
shot and quit yeah give us a couple

0:42:22.800,0:42:27.280
other points bullet points or ideas

0:42:24.960,0:42:29.280
rare yeah yeah okay cool cool cool so so

0:42:27.280,0:42:31.839
one book that i would recommend to all

0:42:29.280,0:42:34.240
business owners is to read um michael

0:42:31.839,0:42:35.760
gerber it's called uh the e-myth

0:42:34.240,0:42:37.680
um i think it's like why small

0:42:35.760,0:42:40.000
businesses fail and what to do about it

0:42:37.680,0:42:41.520
dude i gotta i gotta read that i haven't

0:42:40.000,0:42:42.800
read that yeah everybody keeps telling

0:42:41.520,0:42:44.800
me [ __ ]

0:42:42.800,0:42:46.560
so so you you're already doing the

0:42:44.800,0:42:47.200
things right but when you read it you're

0:42:46.560,0:42:49.920
going to be like

0:42:47.200,0:42:50.240
yo i wish i knew this couple years back

0:42:49.920,0:42:52.480
so

0:42:50.240,0:42:54.240
in that video it talks about all right

0:42:52.480,0:42:56.480
yeah yeah right

0:42:54.240,0:42:58.000
it teaches you about being a technician

0:42:56.480,0:42:59.760
but then also being like a business

0:42:58.000,0:43:01.839
owner so the person who wants to be a

0:42:59.760,0:43:04.480
plumber who wants to be a cleaner

0:43:01.839,0:43:06.640
who wants to be a baker they are

0:43:04.480,0:43:08.319
technicians i want to bake the cake

0:43:06.640,0:43:10.319
i love baking cakes i like how it looks

0:43:08.319,0:43:10.960
and all that when you become a business

0:43:10.319,0:43:13.200
owner

0:43:10.960,0:43:14.240
you're no longer baking cakes you're

0:43:13.200,0:43:16.160
running a business

0:43:14.240,0:43:18.640
you're like you're sending out invoices

0:43:16.160,0:43:20.319
you're negotiating you're you're

0:43:18.640,0:43:22.400
you're you're building processes a lot

0:43:20.319,0:43:23.920
of unsexy stuff

0:43:22.400,0:43:25.680
but for the person who wants to bake the

0:43:23.920,0:43:28.160
cake it's like

0:43:25.680,0:43:28.960
don't don't start the business go bake

0:43:28.160,0:43:31.200
cakes

0:43:28.960,0:43:32.800
because you love baking cakes but if you

0:43:31.200,0:43:34.160
want to build a business

0:43:32.800,0:43:36.079
what i want to do is write down the

0:43:34.160,0:43:38.880
steps of how to bake a cake

0:43:36.079,0:43:39.520
what do you do so if you wake up in the

0:43:38.880,0:43:40.880
morning

0:43:39.520,0:43:42.079
and you check your phones or you wake up

0:43:40.880,0:43:43.440
in the morning you check your email or

0:43:42.079,0:43:45.280
you wake up in the morning you

0:43:43.440,0:43:47.359
you check out your calendar write that

0:43:45.280,0:43:49.359
down this is what i do i wake up

0:43:47.359,0:43:51.200
at this time six o'clock i check my

0:43:49.359,0:43:52.240
calendar at this time okay then what do

0:43:51.200,0:43:55.280
you do next

0:43:52.240,0:43:56.400
basically just document your day when

0:43:55.280,0:43:57.760
you look back at your day you're going

0:43:56.400,0:43:59.040
to see exactly what you're doing you're

0:43:57.760,0:44:00.240
going to see where the holes are

0:43:59.040,0:44:01.920
you can see what time you're spending

0:44:00.240,0:44:03.760
doing what um you're going to see where

0:44:01.920,0:44:05.920
you're wasting time the whole night

0:44:03.760,0:44:08.319
but at least that is your day and you

0:44:05.920,0:44:10.160
are now duplicating yourself

0:44:08.319,0:44:12.560
if you start duplicating yourself from

0:44:10.160,0:44:14.160
the very beginning

0:44:12.560,0:44:15.839
you are already preparing yourself to

0:44:14.160,0:44:18.960
hire someone

0:44:15.839,0:44:21.599
to fill your role by that point

0:44:18.960,0:44:23.119
the first job you get if you can get one

0:44:21.599,0:44:25.680
of your kids or your

0:44:23.119,0:44:26.480
your nephew or niece or somebody young

0:44:25.680,0:44:29.119
to follow

0:44:26.480,0:44:30.720
your step-by-step plan and just watch

0:44:29.119,0:44:31.920
them don't give don't say anything just

0:44:30.720,0:44:33.520
let them follow it

0:44:31.920,0:44:35.760
and see if they get the same results

0:44:33.520,0:44:37.760
that you have gotten if they do

0:44:35.760,0:44:39.920
you're winning you're building a

0:44:37.760,0:44:43.520
business oh dude

0:44:39.920,0:44:47.119
i gotta eat stop ghosts i did that

0:44:43.520,0:44:49.200
i did that yes dude oh my god like

0:44:47.119,0:44:50.880
that is how i got out of payroll that's

0:44:49.200,0:44:52.240
how i got out of invoicing that's how i

0:44:50.880,0:44:54.960
got out of

0:44:52.240,0:44:55.839
proposals and sales calls i would write

0:44:54.960,0:44:57.760
this [ __ ] down

0:44:55.839,0:44:59.520
dude i would write like how what did i

0:44:57.760,0:45:01.200
what was my technique so if i

0:44:59.520,0:45:02.560
if i couldn't come into work for a week

0:45:01.200,0:45:05.599
they could do it

0:45:02.560,0:45:08.079
and you're dude that yes that's

0:45:05.599,0:45:09.200
that's the answer i think to the you

0:45:08.079,0:45:11.520
know garen and rick

0:45:09.200,0:45:12.800
i i work i'm in the business too much i

0:45:11.520,0:45:13.839
work in the business well hey that's

0:45:12.800,0:45:15.839
your fault first of all

0:45:13.839,0:45:17.119
right but it should be your fault in the

0:45:15.839,0:45:19.440
beginning because what do we talk about

0:45:17.119,0:45:21.359
garen is you need to know your craft

0:45:19.440,0:45:23.040
you need to do everything first there

0:45:21.359,0:45:25.119
i'm sorry you're not

0:45:23.040,0:45:26.720
i hear people that they'll tell me yeah

0:45:25.119,0:45:28.400
i bought this business and you know i

0:45:26.720,0:45:29.599
expect to hire everybody and

0:45:28.400,0:45:32.720
um you know and they're gonna do the

0:45:29.599,0:45:34.880
work and you know i'm the owner

0:45:32.720,0:45:36.880
good luck yeah you're not going to be in

0:45:34.880,0:45:38.319
this for too long

0:45:36.880,0:45:39.920
like if you don't know it yourself but

0:45:38.319,0:45:42.640
hey to each his own

0:45:39.920,0:45:43.440
um we could hit other points but

0:45:42.640,0:45:44.560
actually because

0:45:43.440,0:45:46.640
you know i don't want to take too much

0:45:44.560,0:45:48.560
more time too garen i like to be short

0:45:46.640,0:45:50.000
and concise we know how that goes where

0:45:48.560,0:45:52.400
we want to keep people's attention which

0:45:50.000,0:45:53.280
i think if you left this podcast episode

0:45:52.400,0:45:55.440
right now

0:45:53.280,0:45:56.960
you lost a lot of knowledge that you

0:45:55.440,0:45:58.400
could have gained because dude we are

0:45:56.960,0:46:02.240
hitting nuggets right now

0:45:58.400,0:46:05.680
um to endo to to cap this off

0:46:02.240,0:46:06.240
what give me your outlook not only for

0:46:05.680,0:46:08.800
yourself

0:46:06.240,0:46:10.319
but also the industry over the next five

0:46:08.800,0:46:12.319
ten years

0:46:10.319,0:46:14.319
wha what is garen and clean state look

0:46:12.319,0:46:16.640
like and also

0:46:14.319,0:46:18.079
what do you see for the industry for for

0:46:16.640,0:46:19.440
for cleaning business owners to know

0:46:18.079,0:46:22.800
that they should look forward to

0:46:19.440,0:46:24.319
in this in this industry so so

0:46:22.800,0:46:26.480
so let's start with that last question

0:46:24.319,0:46:28.560
first so the one thing that i'm noticing

0:46:26.480,0:46:31.119
man with the industry is that it's

0:46:28.560,0:46:32.720
it's changing and remember we are a

0:46:31.119,0:46:34.560
support industry okay so we're not

0:46:32.720,0:46:37.119
necessarily driving

0:46:34.560,0:46:38.319
i say that loosely but we're supporting

0:46:37.119,0:46:41.200
how businesses

0:46:38.319,0:46:42.000
are moving how facilities are changing

0:46:41.200,0:46:45.839
we're supporting

0:46:42.000,0:46:48.960
that so i say stay open

0:46:45.839,0:46:50.560
stay open and pay attention to

0:46:48.960,0:46:52.720
different industries just don't just

0:46:50.560,0:46:54.720
don't focus on cleaning

0:46:52.720,0:46:56.480
pay attention to how different how

0:46:54.720,0:46:58.800
buildings are being made

0:46:56.480,0:46:59.520
the material that they're using to to to

0:46:58.800,0:47:01.920
build

0:46:59.520,0:47:03.680
new resilient surfaces like pay

0:47:01.920,0:47:05.520
attention man because again

0:47:03.680,0:47:07.280
those types of conversations that type

0:47:05.520,0:47:09.520
of knowledge helps you

0:47:07.280,0:47:10.800
when you're talking to someone who is

0:47:09.520,0:47:12.880
building a building

0:47:10.800,0:47:14.079
again remember we we support people we

0:47:12.880,0:47:15.119
are a resource we're more than just

0:47:14.079,0:47:17.440
cleaners

0:47:15.119,0:47:18.720
we are people human beings with

0:47:17.440,0:47:21.839
intelligence man so

0:47:18.720,0:47:24.720
really lean on that so i say

0:47:21.839,0:47:26.000
the industry is stay open to how the

0:47:24.720,0:47:29.359
industry is moving

0:47:26.000,0:47:32.400
um i'm not necessarily a pioneer

0:47:29.359,0:47:35.599
but i am someone who uh who listens

0:47:32.400,0:47:38.160
i listen to people speaking

0:47:35.599,0:47:39.520
and i prepare and i ask questions i ask

0:47:38.160,0:47:39.839
deep questions sometimes i hear people

0:47:39.520,0:47:42.559
ask

0:47:39.839,0:47:43.280
very surface level questions well how

0:47:42.559,0:47:45.280
can i

0:47:43.280,0:47:46.400
provide you with a proposal well it's a

0:47:45.280,0:47:48.160
little bit more than that

0:47:46.400,0:47:50.000
like are you trying to look good to your

0:47:48.160,0:47:51.200
upper boss

0:47:50.000,0:47:54.160
what does that look like what do they

0:47:51.200,0:47:56.240
like how can you how can i support you

0:47:54.160,0:47:58.160
so you can look good you know so now

0:47:56.240,0:48:01.359
you're asking the question differently

0:47:58.160,0:48:04.240
yeah correct questions yeah so

0:48:01.359,0:48:05.280
so so ask questions ask deep-seated

0:48:04.240,0:48:06.640
questions and if you don't know how to

0:48:05.280,0:48:09.040
ask great questions

0:48:06.640,0:48:10.559
that's your assignment for tomorrow go

0:48:09.040,0:48:12.800
find a book

0:48:10.559,0:48:13.839
that teaches you how to ask deeper

0:48:12.800,0:48:16.800
questions

0:48:13.839,0:48:18.240
and you'll become better faster you're

0:48:16.800,0:48:18.640
preaching right there dude because that

0:48:18.240,0:48:21.680
like

0:48:18.640,0:48:23.280
i feel let's take this for example i

0:48:21.680,0:48:25.359
you know in my first couple episodes

0:48:23.280,0:48:28.720
you'll see i had cookie cutter

0:48:25.359,0:48:30.800
generic questions right now that i'm

0:48:28.720,0:48:31.920
so far in that's why again i feel like

0:48:30.800,0:48:33.359
this is one probably one of our best

0:48:31.920,0:48:36.559
episodes

0:48:33.359,0:48:38.240
i we hit topics that you can't hit

0:48:36.559,0:48:39.920
unless you ask the right question or you

0:48:38.240,0:48:42.160
have the right person answering

0:48:39.920,0:48:43.920
the right question yeah i feel like we

0:48:42.160,0:48:48.880
brought a lot out right now

0:48:43.920,0:48:50.559
that is dude telling you this is uh

0:48:48.880,0:48:52.160
and guys i'm not paying guarantee garen

0:48:50.559,0:48:54.160
is doing this for free that's what i'm

0:48:52.160,0:48:57.920
talking about sure

0:48:54.160,0:49:00.800
i'm excited about it too man um

0:48:57.920,0:49:03.040
so let's talk about judo vision visually

0:49:00.800,0:49:04.800
vision

0:49:03.040,0:49:06.559
yeah man so so one of the things that i

0:49:04.800,0:49:07.680
do and i'll say this real quick i build

0:49:06.559,0:49:10.319
strong relationships

0:49:07.680,0:49:11.599
with our clients so that it gives our

0:49:10.319,0:49:14.800
team the opportunity

0:49:11.599,0:49:16.079
to sometimes mess up and still fix it

0:49:14.800,0:49:17.200
if we don't mess up we don't know what

0:49:16.079,0:49:17.839
we're doing wrong we don't know what

0:49:17.200,0:49:21.119
we're doing right

0:49:17.839,0:49:25.119
so we can grow so so for me

0:49:21.119,0:49:28.160
my goal is to establish as strong

0:49:25.119,0:49:30.720
as many strong relationships that i can

0:49:28.160,0:49:31.920
and bring people in who want to grow who

0:49:30.720,0:49:33.280
want to learn

0:49:31.920,0:49:35.359
not just about the industry but about

0:49:33.280,0:49:37.599
themselves who want to

0:49:35.359,0:49:38.480
you know smoothen out those those rough

0:49:37.599,0:49:41.359
edges

0:49:38.480,0:49:42.400
people who may have had a a checkered

0:49:41.359,0:49:43.520
past but

0:49:42.400,0:49:45.520
but feel as though they can't do

0:49:43.520,0:49:46.480
anything and i'm like yo you can do

0:49:45.520,0:49:48.079
something

0:49:46.480,0:49:50.000
and just create more opportunities for

0:49:48.079,0:49:51.040
people to grow that's really what queen

0:49:50.000,0:49:52.640
city is about man

0:49:51.040,0:49:54.400
and and if i can hand that off to

0:49:52.640,0:49:56.160
someone at some point

0:49:54.400,0:49:58.000
and be a fly on the wall and just watch

0:49:56.160,0:49:59.760
it happen

0:49:58.000,0:50:02.160
yo i'm a kid in the candy store that's

0:49:59.760,0:50:04.400
life i just want that's life that's it

0:50:02.160,0:50:05.599
yeah so so that's what we're here for

0:50:04.400,0:50:06.319
man that's what we're here for clean

0:50:05.599,0:50:08.480
slate

0:50:06.319,0:50:09.520
fresh start for for for clients as well

0:50:08.480,0:50:10.960
as for people

0:50:09.520,0:50:12.240
um and i just want to create more

0:50:10.960,0:50:12.960
opportunities for people to do that i'm

0:50:12.240,0:50:15.839
not trying to

0:50:12.960,0:50:17.200
grow so vertical and be like dominant in

0:50:15.839,0:50:18.800
in a certain

0:50:17.200,0:50:21.359
that'll take care of itself if i can be

0:50:18.800,0:50:23.599
dominant in her life

0:50:21.359,0:50:26.000
i'm happy right there so that's a

0:50:23.599,0:50:28.160
hashtag dominant in your life

0:50:26.000,0:50:29.520
let's go all right well garen man you

0:50:28.160,0:50:31.119
know i just i want to thank you

0:50:29.520,0:50:33.520
for for the time that you just spent

0:50:31.119,0:50:35.280
right now um

0:50:33.520,0:50:36.559
what what is the best way for somebody

0:50:35.280,0:50:38.240
to get a hold of you is it your

0:50:36.559,0:50:40.240
instagram is it linkedin

0:50:38.240,0:50:42.079
uh yeah email on pass email i like the

0:50:40.240,0:50:43.760
social engagement what yeah what's the

0:50:42.079,0:50:46.720
best way to hold you

0:50:43.760,0:50:48.079
so so on on youtube we have the clean

0:50:46.720,0:50:49.119
state experience which is the podcast

0:50:48.079,0:50:50.400
you can go on there and listen to a

0:50:49.119,0:50:52.640
couple of the episodes

0:50:50.400,0:50:54.079
um follow us on there you know subscribe

0:50:52.640,0:50:56.640
as they would say on

0:50:54.079,0:50:59.200
instagram we're there as clean slate as

0:50:56.640,0:51:01.760
well as on garen sproul my name

0:50:59.200,0:51:03.200
you can follow me there um and we can

0:51:01.760,0:51:04.800
keep in contact that way you can if

0:51:03.200,0:51:06.720
there's any questions that you have

0:51:04.800,0:51:08.000
just go ahead and dm me or what have you

0:51:06.720,0:51:10.000
man we will reach out to you

0:51:08.000,0:51:12.000
myself directly or our team will reach

0:51:10.000,0:51:14.880
out to you um and answer

0:51:12.000,0:51:16.800
um i'm open to you know some quick i

0:51:14.880,0:51:18.400
don't say consulting but like you know

0:51:16.800,0:51:20.319
quick questions we can set up a quick

0:51:18.400,0:51:22.640
calendly or something jump on a call

0:51:20.319,0:51:24.480
i'm open man i love people and i want to

0:51:22.640,0:51:26.960
see you succeed nice that's why i'm poor

0:51:24.480,0:51:28.800
i'm willing awesome man well thank you

0:51:26.960,0:51:30.400
so much garrett i appreciate you

0:51:28.800,0:51:32.559
uh i know everybody's gonna appreciate

0:51:30.400,0:51:34.319
this again you guys

0:51:32.559,0:51:36.079
thank you for tuning in on another

0:51:34.319,0:51:37.599
episode of cleanity cocktails again i

0:51:36.079,0:51:38.960
got my guy garen here

0:51:37.599,0:51:40.720
all his information is going to be below

0:51:38.960,0:51:42.000
in the description we'll be

0:51:40.720,0:51:43.680
we'll be pinging some of these good

0:51:42.000,0:51:45.760
golden nuggets because i think we got

0:51:43.680,0:51:47.200
like 15 of them here so

0:51:45.760,0:51:49.520
we'll be seeing your face a lot here

0:51:47.200,0:51:50.480
garen on our post so again you guys

0:51:49.520,0:51:52.800
thank you so much

0:51:50.480,0:51:54.480
garen thank you and until next time

0:51:52.800,0:52:05.200
everybody thank you again for tuning in

0:51:54.480,0:52:07.280
cleaning the cocktails

0:52:05.200,0:52:07.280
you