0:00:04.910,0:00:08.200
[Music]

0:00:09.120,0:00:10.960
hey everyone

0:00:09.840,0:00:12.880
thank you for joining us for the

0:00:10.960,0:00:14.400
cleaning and cocktails podcast this is

0:00:12.880,0:00:16.080
where i get the opportunity to speak

0:00:14.400,0:00:18.480
with fellow cleaning business owners

0:00:16.080,0:00:20.320
small medium and large we take the time

0:00:18.480,0:00:22.160
to let them share their stories on the

0:00:20.320,0:00:24.000
ups and downs in the industry

0:00:22.160,0:00:25.519
i also speak with other experts and

0:00:24.000,0:00:27.840
professionals in the industry

0:00:25.519,0:00:28.560
from your manufacturers your suppliers

0:00:27.840,0:00:30.880
trainers

0:00:28.560,0:00:32.480
as well as other types of entrepreneurs

0:00:30.880,0:00:33.040
my mission is to empower our cleaning

0:00:32.480,0:00:34.880
industry

0:00:33.040,0:00:36.880
to inspire and motivate each and every

0:00:34.880,0:00:37.760
one of you i want you guys to reach new

0:00:36.880,0:00:39.920
heights of success

0:00:37.760,0:00:41.520
and learn from one another my goal is to

0:00:39.920,0:00:44.320
have you walk away with some tips

0:00:41.520,0:00:46.000
secrets advice and opinions that are

0:00:44.320,0:00:47.280
relevant to all of us in our day-to-day

0:00:46.000,0:00:48.719
hustle and grind

0:00:47.280,0:00:51.120
while we're out there in the field

0:00:48.719,0:00:52.399
working every single day so sit back and

0:00:51.120,0:00:57.930
share a cocktail with us

0:00:52.399,0:01:02.229
and enjoy the show

0:00:57.930,0:01:02.229
[Music]

0:01:02.480,0:01:06.799
all right everybody so welcome to

0:01:04.000,0:01:08.560
another episode of cleaning in cocktails

0:01:06.799,0:01:10.159
we're in season two now and i can't

0:01:08.560,0:01:12.799
believe it's taken this long

0:01:10.159,0:01:13.840
to have this episode right the humble

0:01:12.799,0:01:16.240
beginnings

0:01:13.840,0:01:17.920
of rosellato uh i've been hearing from

0:01:16.240,0:01:20.000
everybody who wants to hear our story

0:01:17.920,0:01:21.280
and we know right that what is the show

0:01:20.000,0:01:24.400
about sharing

0:01:21.280,0:01:25.600
stories we're here to empower the

0:01:24.400,0:01:27.759
cleaning industry

0:01:25.600,0:01:29.200
by storytelling right sharing the

0:01:27.759,0:01:30.400
stories of other cleaning business

0:01:29.200,0:01:33.280
owners

0:01:30.400,0:01:34.799
suppliers manufacturers softwares

0:01:33.280,0:01:36.880
everybody who has anything to do

0:01:34.799,0:01:38.799
with making the cleaning industry better

0:01:36.880,0:01:41.119
we want to hear from and we want

0:01:38.799,0:01:42.799
we want to share their story but today i

0:01:41.119,0:01:44.399
get to share my story right

0:01:42.799,0:01:46.399
and who better to share with than my

0:01:44.399,0:01:46.880
lovely wife marley and my business

0:01:46.399,0:01:50.079
partner

0:01:46.880,0:01:51.280
cousin brother tony um this this is the

0:01:50.079,0:01:53.280
other side of rosellato

0:01:51.280,0:01:54.960
this is the foundation of rosellato you

0:01:53.280,0:01:57.600
guys know it's all about family

0:01:54.960,0:01:58.079
so i'm super super excited but before we

0:01:57.600,0:01:59.759
start

0:01:58.079,0:02:00.880
i want to do cheers right because it's

0:01:59.759,0:02:01.600
called cleaning the cocktails for a

0:02:00.880,0:02:03.920
reason

0:02:01.600,0:02:08.160
so you guys cheers thank you guys for

0:02:03.920,0:02:11.360
jumping on with me

0:02:08.160,0:02:14.560
and let's get started so

0:02:11.360,0:02:16.239
marley my wife my

0:02:14.560,0:02:17.920
she was my girlfriend at first when we

0:02:16.239,0:02:19.440
first started we never walked into an

0:02:17.920,0:02:21.200
account and told them we were the

0:02:19.440,0:02:22.480
i was the girlfriend because yeah who

0:02:21.200,0:02:23.120
goes into it that's not professional

0:02:22.480,0:02:25.120
business

0:02:23.120,0:02:26.400
that's unfortunate this is my girlfriend

0:02:25.120,0:02:28.400
like um so let's

0:02:26.400,0:02:30.160
sound so great you know let's start with

0:02:28.400,0:02:33.200
your business partner let's start with

0:02:30.160,0:02:35.200
time girlfriend like we did

0:02:33.200,0:02:37.200
we start so the company started eight

0:02:35.200,0:02:39.440
years ago and the company name is

0:02:37.200,0:02:42.000
rosalato and company at that point

0:02:39.440,0:02:42.720
so how we came up with the name was very

0:02:42.000,0:02:45.120
you know

0:02:42.720,0:02:46.879
i mean tony touch on what what did you

0:02:45.120,0:02:49.280
say earlier last time

0:02:46.879,0:02:51.040
the scar so yeah i forgot about that

0:02:49.280,0:02:51.440
that's how long i forgot about so many

0:02:51.040,0:02:54.879
things

0:02:51.440,0:02:56.239
yeah so it's a blur um well i'm tony

0:02:54.879,0:02:59.680
pedrosa the

0:02:56.239,0:03:02.080
rosa and rosalato and uh

0:02:59.680,0:03:04.400
it would have been scar rosellato

0:03:02.080,0:03:06.879
because marley's last name was gardena

0:03:04.400,0:03:08.959
and ricky tells me tone what do you

0:03:06.879,0:03:11.440
think of the name scar rosellato

0:03:08.959,0:03:13.440
and i was like bro what the hell she's

0:03:11.440,0:03:14.080
going to be your wife it doesn't sound

0:03:13.440,0:03:15.760
good either

0:03:14.080,0:03:17.519
no that sounds like [ __ ] the name scar

0:03:15.760,0:03:19.440
is kind of cool though but

0:03:17.519,0:03:21.040
maybe with rosalato at the end of it i

0:03:19.440,0:03:22.400
don't know but i was like rick she's

0:03:21.040,0:03:25.280
going to be your wife

0:03:22.400,0:03:26.480
so why scar rosalato what are we going

0:03:25.280,0:03:30.000
to do when you marry her

0:03:26.480,0:03:31.599
and i was like you better marry her so

0:03:30.000,0:03:33.599
we dropped the scar part knowing that

0:03:31.599,0:03:36.799
she's going to be uh regulato

0:03:33.599,0:03:37.599
and that's where rosaliado came and then

0:03:36.799,0:03:41.360
the

0:03:37.599,0:03:43.440
and company is um because

0:03:41.360,0:03:44.959
you could go and tell yeah i mean she

0:03:43.440,0:03:46.000
loved tiffany and company well what girl

0:03:44.959,0:03:47.840
does i just liked in

0:03:46.000,0:03:50.000
the encore poco and it's awesome yeah it

0:03:47.840,0:03:52.480
was like it looked better

0:03:50.000,0:03:53.200
when you wrote when you you know and go

0:03:52.480,0:03:56.239
it looked better

0:03:53.200,0:03:56.959
no it did and i think it um with our

0:03:56.239,0:03:59.040
story

0:03:56.959,0:04:00.400
and it comes with a lot more i think

0:03:59.040,0:04:02.720
that oco and co

0:04:00.400,0:04:04.640
makes sense because of you know when we

0:04:02.720,0:04:06.720
started it wasn't just

0:04:04.640,0:04:08.080
us it was us at the beginning but like

0:04:06.720,0:04:10.640
now a week or two

0:04:08.080,0:04:11.200
and and the company meaning our family

0:04:10.640,0:04:14.080
right

0:04:11.200,0:04:15.439
and co you know because they they were

0:04:14.080,0:04:15.760
right there with us the whole time you

0:04:15.439,0:04:19.040
know

0:04:15.760,0:04:19.919
so and our loyal loyal people so i think

0:04:19.040,0:04:22.479
that income

0:04:19.919,0:04:23.600
and company does it's justice yeah

0:04:22.479,0:04:24.800
because

0:04:23.600,0:04:27.040
so to give you guys a little bit of

0:04:24.800,0:04:27.360
context too though on who our audience

0:04:27.040,0:04:30.720
is

0:04:27.360,0:04:32.479
uh small business owner mom and pop shop

0:04:30.720,0:04:34.400
just getting into the business or

0:04:32.479,0:04:34.960
hitting the refresh on their business

0:04:34.400,0:04:36.400
right

0:04:34.960,0:04:37.759
plus we have a lot of large size

0:04:36.400,0:04:38.639
companies that are looking out to see

0:04:37.759,0:04:40.240
you know what

0:04:38.639,0:04:43.840
what do they need to help improve their

0:04:40.240,0:04:46.240
culture because i i do you guys agree

0:04:43.840,0:04:47.440
plain and simple that culture is a big

0:04:46.240,0:04:50.800
reason for our success

0:04:47.440,0:04:51.120
100 oh yeah yeah but and this is what i

0:04:50.800,0:04:52.320
tell

0:04:51.120,0:04:53.520
i try to tell a lot of the cleaning

0:04:52.320,0:04:55.440
business owners that we talk to on a

0:04:53.520,0:04:57.199
daily basis is

0:04:55.440,0:04:59.280
oh you've got to do the cleaning

0:04:57.199,0:05:00.400
yourself first let's touch on

0:04:59.280,0:05:01.360
the beginnings because this whole

0:05:00.400,0:05:03.120
episode is going to be about the

0:05:01.360,0:05:05.360
beginning who cares where we are today

0:05:03.120,0:05:07.600
you know let's talk about how did we get

0:05:05.360,0:05:08.160
here those humbling begins and it starts

0:05:07.600,0:05:11.759
with

0:05:08.160,0:05:15.039
each and every one of us cleaned toilets

0:05:11.759,0:05:16.720
scrubbed messed up vct floor

0:05:15.039,0:05:18.720
didn't do carpet cleaning right i think

0:05:16.720,0:05:20.240
we soaked the carpet at one point oh man

0:05:18.720,0:05:23.120
window washing i'm the worst window

0:05:20.240,0:05:25.680
washer but all this is going you guys is

0:05:23.120,0:05:26.800
we did everything ourselves first

0:05:25.680,0:05:29.840
starting with

0:05:26.800,0:05:32.000
marley and tony but marley

0:05:29.840,0:05:33.280
you were a makeup artist so what what

0:05:32.000,0:05:34.479
the hell were you

0:05:33.280,0:05:36.560
how did the hell did you get into

0:05:34.479,0:05:38.720
cleaning well i

0:05:36.560,0:05:39.759
was a makeup artist for mac cosmetics

0:05:38.720,0:05:42.160
for

0:05:39.759,0:05:43.759
maybe eight seven or eight years i don't

0:05:42.160,0:05:46.880
know

0:05:43.759,0:05:49.120
loved the artistry then it they we

0:05:46.880,0:05:49.600
turned into numbers at the end like it

0:05:49.120,0:05:51.680
wasn't

0:05:49.600,0:05:52.960
it it they took away the fun so i was

0:05:51.680,0:05:55.520
like i gotta go

0:05:52.960,0:05:57.199
and an opportunity presented itself to

0:05:55.520,0:06:01.039
us and

0:05:57.199,0:06:03.039
but marley marley was a very

0:06:01.039,0:06:04.240
sought out makeup artist so yeah i

0:06:03.039,0:06:05.280
should do it to me

0:06:04.240,0:06:07.039
i thought that was gonna be another

0:06:05.280,0:06:07.759
business idea oh my gosh i remember

0:06:07.039,0:06:09.520
people say hey

0:06:07.759,0:06:11.120
uh can i get marley's number you know

0:06:09.520,0:06:13.199
and for a wedding then i would find out

0:06:11.120,0:06:13.680
like man marley's killing it you know

0:06:13.199,0:06:15.680
i'm like

0:06:13.680,0:06:17.680
how do we piggyback on that you know

0:06:15.680,0:06:19.759
i'll do makeup i don't care

0:06:17.680,0:06:21.280
but uh that goes to show you though you

0:06:19.759,0:06:23.360
know if you're not happy with

0:06:21.280,0:06:24.960
what you're doing right it's it's not

0:06:23.360,0:06:27.840
gonna it's not gonna happen dude in it

0:06:24.960,0:06:29.039
and it does i mean let's be real too mar

0:06:27.840,0:06:30.800
like you came home

0:06:29.039,0:06:33.360
the last couple times crying you were

0:06:30.800,0:06:35.360
crying not happy she was upset

0:06:33.360,0:06:36.400
yeah and i was like i was feeling it

0:06:35.360,0:06:38.639
because

0:06:36.400,0:06:40.720
well that's what happens when you take

0:06:38.639,0:06:41.199
love out of something that you love to

0:06:40.720,0:06:44.000
do

0:06:41.199,0:06:44.319
yeah like no i get it i i still to this

0:06:44.000,0:06:46.400
day

0:06:44.319,0:06:48.000
i love makeup but when you take the love

0:06:46.400,0:06:49.680
out of it or when somebody else takes

0:06:48.000,0:06:53.360
the love out of it and it just becomes a

0:06:49.680,0:06:54.080
job yeah you know it's not fun anymore

0:06:53.360,0:06:56.560
so

0:06:54.080,0:06:58.319
it was a the timing was right and an

0:06:56.560,0:06:58.880
opportunity presented itself and here we

0:06:58.319,0:07:02.160
are

0:06:58.880,0:07:05.440
um we were presented with

0:07:02.160,0:07:07.520
something great that but but even

0:07:05.440,0:07:09.280
chance even we didn't actually we didn't

0:07:07.520,0:07:10.720
know if it was going to be greater

0:07:09.280,0:07:12.639
because i'll tell you and this is what i

0:07:10.720,0:07:15.759
mean i've shared already is

0:07:12.639,0:07:16.800
in the first year even two years i still

0:07:15.759,0:07:18.160
had another job

0:07:16.800,0:07:19.840
like i would still try you know i would

0:07:18.160,0:07:20.720
work at the bar at night i would try to

0:07:19.840,0:07:22.560
be

0:07:20.720,0:07:24.240
you know working in other areas because

0:07:22.560,0:07:25.440
i would always think oh this is cool

0:07:24.240,0:07:26.400
there's gonna be a side hustle

0:07:25.440,0:07:28.319
you know it's gonna be all right tony's

0:07:26.400,0:07:30.240
got a full-time job right we'll we'll

0:07:28.319,0:07:31.440
help marley when we can and we'll you

0:07:30.240,0:07:34.160
know it'll be good for

0:07:31.440,0:07:35.520
for us on the side but you guys got to

0:07:34.160,0:07:39.360
believe that when we went all

0:07:35.520,0:07:41.919
in that's when we seen yeah the reward

0:07:39.360,0:07:42.479
but marley marley was the first one to

0:07:41.919,0:07:45.599
fully

0:07:42.479,0:07:48.240
commit by quitting her job

0:07:45.599,0:07:49.199
because when we first took this on all

0:07:48.240,0:07:52.720
of our accounts

0:07:49.199,0:07:53.039
were 45 no an hour and a half i mean we

0:07:52.720,0:07:55.680
said

0:07:53.039,0:07:58.160
the best time was about 47 minutes 52

0:07:55.680,0:07:58.479
minutes but it was like an hour and we

0:07:58.160,0:08:01.680
had

0:07:58.479,0:08:03.199
30 accounts to cover yep

0:08:01.680,0:08:04.720
so marty was the first one to fully

0:08:03.199,0:08:06.560
commit and

0:08:04.720,0:08:08.800
i forget i think she was there for a

0:08:06.560,0:08:12.400
week or two and then i went

0:08:08.800,0:08:14.720
i took in my vacation time to go train

0:08:12.400,0:08:16.560
with marley as well and um i mean we had

0:08:14.720,0:08:19.840
a good time looking back at it now

0:08:16.560,0:08:20.400
but we made we made it fun but it was

0:08:19.840,0:08:22.960
hard

0:08:20.400,0:08:24.080
it was hard just that commute within

0:08:22.960,0:08:27.280
itself you know

0:08:24.080,0:08:28.960
because we thought we were you know hey

0:08:27.280,0:08:30.400
you guys handle the day shift i'll

0:08:28.960,0:08:33.919
handle the night shift

0:08:30.400,0:08:35.599
um it's just going into it and then

0:08:33.919,0:08:37.760
knowing what it entailed

0:08:35.599,0:08:38.959
we bit off more than we can chew at

0:08:37.760,0:08:40.560
first yeah because

0:08:38.959,0:08:42.000
think about the numbers too like so

0:08:40.560,0:08:44.000
everybody knows i mean

0:08:42.000,0:08:45.920
none of us came from business ownership

0:08:44.000,0:08:47.760
we didn't have any ideas how

0:08:45.920,0:08:49.760
you know doing your tax returns work we

0:08:47.760,0:08:51.560
didn't know how to manage cash flow we

0:08:49.760,0:08:55.279
didn't know how to build but we knew

0:08:51.560,0:08:57.040
nothing um nothing let alone cleaning

0:08:55.279,0:08:58.880
let alone how to how to clean properly

0:08:57.040,0:09:02.000
and follow those procedures right

0:08:58.880,0:09:02.560
so it just go it goes to show like this

0:09:02.000,0:09:04.880
is why

0:09:02.560,0:09:06.320
i'm just so strong on the fact of you

0:09:04.880,0:09:08.320
have to do the cleaning first

0:09:06.320,0:09:09.600
absolutely right because i think when we

0:09:08.320,0:09:12.000
started cleaning first

0:09:09.600,0:09:13.360
we started to understand man why is this

0:09:12.000,0:09:15.360
account taking so long

0:09:13.360,0:09:17.200
man how can we finish this one so fast

0:09:15.360,0:09:20.080
right man this chemical sucks

0:09:17.200,0:09:21.200
yeah oh man that brooms like we started

0:09:20.080,0:09:22.800
to realize

0:09:21.200,0:09:24.640
things that would help us do our job

0:09:22.800,0:09:27.680
better but

0:09:24.640,0:09:28.959
i mean again to to say we were lucky

0:09:27.680,0:09:31.200
because we had each other

0:09:28.959,0:09:32.399
oh yeah like you guys i wouldn't have

0:09:31.200,0:09:35.760
done it by myself like

0:09:32.399,0:09:39.839
we we had we had fun we did have fun fun

0:09:35.760,0:09:42.240
but that's because i mean we're friends

0:09:39.839,0:09:44.560
you know i was i was the girlfriend so

0:09:42.240,0:09:48.000
we were friends we weren't family yeah

0:09:44.560,0:09:49.519
i mean but we had fun together yeah you

0:09:48.000,0:09:51.279
were my boyfriend i got to go to work

0:09:49.519,0:09:54.800
with my boyfriend every day

0:09:51.279,0:09:58.080
you know it was it was a nice change up

0:09:54.800,0:10:00.320
for sure because it wasn't

0:09:58.080,0:10:02.320
didn't feel like going to work every day

0:10:00.320,0:10:04.560
you were with people that you loved

0:10:02.320,0:10:06.640
every day you didn't receive a paycheck

0:10:04.560,0:10:07.760
but no you still got to go to work every

0:10:06.640,0:10:09.440
day

0:10:07.760,0:10:11.760
i think that was a rude awakening though

0:10:09.440,0:10:13.920
when we started

0:10:11.760,0:10:16.240
we saw the first paycheck and then we

0:10:13.920,0:10:18.399
divided it up after gas

0:10:16.240,0:10:20.640
and everything else and we're like oh

0:10:18.399,0:10:21.600
man i agree i remember everybody forgets

0:10:20.640,0:10:24.320
about

0:10:21.600,0:10:26.000
just gas alone and the cost of supplies

0:10:24.320,0:10:28.079
and equipment and maintenance of a car

0:10:26.000,0:10:29.200
like yeah we were left with i think we

0:10:28.079,0:10:31.839
were making a thousand each

0:10:29.200,0:10:33.600
we let we lost i don't even know i

0:10:31.839,0:10:34.160
remember having 30 dollars in my bank

0:10:33.600,0:10:37.920
account

0:10:34.160,0:10:41.680
and thinking oh [ __ ] yeah okay

0:10:37.920,0:10:43.760
or putting gas on credit cards oh yeah

0:10:41.680,0:10:45.279
we couldn't pay for gas legit but yeah

0:10:43.760,0:10:47.519
we still had to drive an hour and a half

0:10:45.279,0:10:49.839
away yeah

0:10:47.519,0:10:52.640
the days of putting ten dollars on that

0:10:49.839,0:10:55.200
card fifteen dollars on that card

0:10:52.640,0:10:57.200
eight dollars on this card i remember

0:10:55.200,0:10:59.360
when

0:10:57.200,0:11:00.800
i think your mom was in the car with us

0:10:59.360,0:11:02.720
and she was coming to clean

0:11:00.800,0:11:04.079
at some point i don't remember when it

0:11:02.720,0:11:05.600
was but

0:11:04.079,0:11:07.440
we were all in the car at the gas

0:11:05.600,0:11:10.880
station together pumping gas

0:11:07.440,0:11:12.240
i wanted a pack of gum and your mom was

0:11:10.880,0:11:13.519
like oh i'll get it for you i'm like no

0:11:12.240,0:11:15.040
no i'll get it don't worry about it i

0:11:13.519,0:11:16.000
just wanted a pack of gum so i went in

0:11:15.040,0:11:18.399
and got it

0:11:16.000,0:11:19.920
my car declined i couldn't even buy a

0:11:18.399,0:11:21.680
pack of gum

0:11:19.920,0:11:24.000
and i was like oh i should have had

0:11:21.680,0:11:26.160
carbon cooking

0:11:24.000,0:11:27.440
because i couldn't afford i mean there

0:11:26.160,0:11:28.720
was no money in the account

0:11:27.440,0:11:30.320
there was there was nothing there i

0:11:28.720,0:11:32.160
couldn't even buy a pack of gum but i

0:11:30.320,0:11:34.320
think that's um

0:11:32.160,0:11:36.240
that's one of those things i think other

0:11:34.320,0:11:38.160
companies need to know that

0:11:36.240,0:11:40.000
you know it's not gonna be success right

0:11:38.160,0:11:43.279
away it's gonna be hard

0:11:40.000,0:11:46.240
yeah and it's you know it's

0:11:43.279,0:11:48.000
worth so much more because of how hard

0:11:46.240,0:11:50.399
it was right because you wrote

0:11:48.000,0:11:52.160
wrote the storm out because um

0:11:50.399,0:11:54.639
perseverance you know

0:11:52.160,0:11:55.680
when we talk about those nights of

0:11:54.639,0:11:58.560
getting home

0:11:55.680,0:11:59.760
and being beat tired oh man oh my god

0:11:58.560,0:12:01.440
you know how good it felt to lie in the

0:11:59.760,0:12:03.200
back oh my god but then i remember

0:12:01.440,0:12:05.279
when we go to sleep right away no

0:12:03.200,0:12:06.079
because we would be having we would the

0:12:05.279,0:12:08.320
thoughts that

0:12:06.079,0:12:10.079
were in our heads did i do this did i do

0:12:08.320,0:12:11.120
that right nobody's on the hook at that

0:12:10.079,0:12:12.720
point other than you

0:12:11.120,0:12:14.959
because we're doing we were the ones

0:12:12.720,0:12:17.440
cleaning right you know what i mean so

0:12:14.959,0:12:18.000
now it's different you know but then it

0:12:17.440,0:12:21.360
was like

0:12:18.000,0:12:22.880
us only us so

0:12:21.360,0:12:24.959
that was what's on our mind the whole

0:12:22.880,0:12:27.120
time like hey did i do this

0:12:24.959,0:12:28.959
did i do that how about how about when

0:12:27.120,0:12:31.279
you you drive home

0:12:28.959,0:12:32.240
you work all day all day and when i say

0:12:31.279,0:12:34.399
all day it's like

0:12:32.240,0:12:35.680
18 it's not a it's not an eight-hour day

0:12:34.399,0:12:37.920
yeah it's like

0:12:35.680,0:12:38.800
14 hours 18 hours you know whatever it

0:12:37.920,0:12:41.600
is

0:12:38.800,0:12:42.880
you're not only an hour away from home

0:12:41.600,0:12:46.880
or

0:12:42.880,0:12:52.240
you have to go there clean all day long

0:12:46.880,0:12:55.360
drive back and lay in bed and think oh

0:12:52.240,0:12:58.240
did i lock those doors yeah

0:12:55.360,0:12:58.720
and it's on you if you don't lock those

0:12:58.240,0:13:01.279
doors

0:12:58.720,0:13:02.079
to whether it's a doctor's office a

0:13:01.279,0:13:05.120
school

0:13:02.079,0:13:06.800
at in this case it was a school

0:13:05.120,0:13:09.279
do you remember that right now yeah i

0:13:06.800,0:13:11.519
remember we went to the school

0:13:09.279,0:13:14.160
we had just gone we got home laid in bed

0:13:11.519,0:13:16.639
thought oh my god my body hurts so bad i

0:13:14.160,0:13:20.000
can't wait to go to bed

0:13:16.639,0:13:22.560
to think did we lock the doors to get

0:13:20.000,0:13:23.760
back into the car drive another hour or

0:13:22.560,0:13:26.800
so back

0:13:23.760,0:13:29.600
to check the doors they were locked

0:13:26.800,0:13:30.320
yeah but we felt good though well it was

0:13:29.600,0:13:31.920
good that we

0:13:30.320,0:13:34.480
yeah we thought we're like oh man it's

0:13:31.920,0:13:35.360
okay talking about it now at the time i

0:13:34.480,0:13:39.680
was like oh

0:13:35.360,0:13:41.920
[ __ ] no but i think

0:13:39.680,0:13:42.800
like i said you know it tastes so much

0:13:41.920,0:13:45.279
better now

0:13:42.800,0:13:46.639
because of that and i think everybody

0:13:45.279,0:13:47.440
needs to remember that like when you're

0:13:46.639,0:13:50.959
starting off

0:13:47.440,0:13:52.560
yeah if it's easy it's it's not gonna be

0:13:50.959,0:13:54.240
it's not gonna taste as good it's not

0:13:52.560,0:13:58.399
gonna feel as good man

0:13:54.240,0:14:01.519
it's got to be hard for you to um

0:13:58.399,0:14:02.959
to just appreciate it more you know

0:14:01.519,0:14:05.680
because when things like what what's

0:14:02.959,0:14:08.240
that saying you know um

0:14:05.680,0:14:09.760
i don't know exactly how it goes but

0:14:08.240,0:14:10.800
it's saying pretty much what i'm saying

0:14:09.760,0:14:13.360
you know like

0:14:10.800,0:14:14.560
nothing it's not worth as much if

0:14:13.360,0:14:18.079
there's no struggle

0:14:14.560,0:14:20.079
right we'll just think about like

0:14:18.079,0:14:21.680
how many times we failed oh man we

0:14:20.079,0:14:22.320
failed many times how many services did

0:14:21.680,0:14:25.120
we

0:14:22.320,0:14:26.880
did we lose money on but we knew going

0:14:25.120,0:14:30.079
into it and this is why it's all mindset

0:14:26.880,0:14:31.440
it's all positive mindset uh reinforcing

0:14:30.079,0:14:34.639
each other's confidence

0:14:31.440,0:14:36.240
knowing that we we could mess up

0:14:34.639,0:14:37.920
but we're gonna learn from it to be

0:14:36.240,0:14:39.760
better the next time right

0:14:37.920,0:14:42.160
and i tell the story all the time about

0:14:39.760,0:14:45.199
mine and yours first stripper

0:14:42.160,0:14:47.279
where it's but if it wasn't for that day

0:14:45.199,0:14:49.199
like we wouldn't have known that that

0:14:47.279,0:14:52.079
machine is supposed to create sun

0:14:49.199,0:14:53.839
like yeah or that ricky's going at it

0:14:52.079,0:14:55.680
ricky you're supposed to dilute

0:14:53.839,0:14:57.680
you're supposed to dilute the stripper i

0:14:55.680,0:14:59.360
didn't dilute the freaking stripper

0:14:57.680,0:14:59.600
because he had a red solo cup putting

0:14:59.360,0:15:02.399
his

0:14:59.600,0:15:02.959
house pouring it and then i went over

0:15:02.399,0:15:07.120
there

0:15:02.959,0:15:09.199
and that tile was like it was white

0:15:07.120,0:15:10.519
but i'll tell you what through it like

0:15:09.199,0:15:13.440
we spent

0:15:10.519,0:15:14.240
24 hours you paid for that stream on a

0:15:13.440,0:15:17.360
job

0:15:14.240,0:15:17.680
that we bid for eight hours i think we

0:15:17.360,0:15:20.000
bet

0:15:17.680,0:15:20.959
we went for i think and ralphie was six

0:15:20.000,0:15:23.440
right now right

0:15:20.959,0:15:24.480
we no no so we were there a total i

0:15:23.440,0:15:27.839
think i want to say

0:15:24.480,0:15:29.839
16 hours between and that was 16 hours

0:15:27.839,0:15:32.000
like we got there at 8 00 in the morning

0:15:29.839,0:15:33.759
and left like

0:15:32.000,0:15:35.759
whatever the case might be but two in

0:15:33.759,0:15:38.800
the morning and uh

0:15:35.759,0:15:41.360
that's like 16 hours times three yeah

0:15:38.800,0:15:42.320
and we bid it for like six to eight yeah

0:15:41.360,0:15:43.519
and

0:15:42.320,0:15:45.199
i'll tell you what and we're still

0:15:43.519,0:15:45.680
worried like you guys are gonna be happy

0:15:45.199,0:15:47.839
but

0:15:45.680,0:15:48.800
we did we were looking good the client

0:15:47.839,0:15:50.160
was happy why

0:15:48.800,0:15:51.759
because the floor shined well you know

0:15:50.160,0:15:52.320
what but again that talks but the client

0:15:51.759,0:15:54.079
didn't even

0:15:52.320,0:15:55.600
like we paid for that we paid for the

0:15:54.079,0:15:56.399
job 10 times over yeah like we're still

0:15:55.600,0:15:59.199
paying for the job

0:15:56.399,0:16:00.560
but the truth like i think that job is

0:15:59.199,0:16:02.959
like

0:16:00.560,0:16:04.800
what like i look back at that job and

0:16:02.959,0:16:06.720
i'm i'm so happy that that happened

0:16:04.800,0:16:08.160
no you know because that happened and

0:16:06.720,0:16:09.040
then think about some of the carpet

0:16:08.160,0:16:11.759
cleaning jobs that we

0:16:09.040,0:16:12.160
do that we over saturated the carpet but

0:16:11.759,0:16:14.240
what

0:16:12.160,0:16:15.360
it happened to us though yeah if it's

0:16:14.240,0:16:16.560
going to happen to anybody it might as

0:16:15.360,0:16:19.519
well happen to us

0:16:16.560,0:16:21.519
not the employees because again when and

0:16:19.519,0:16:23.519
i feel like that's why

0:16:21.519,0:16:25.680
i know i do i always have a soft spot

0:16:23.519,0:16:27.279
for everybody that works with us because

0:16:25.680,0:16:29.040
when they're out there struggling or

0:16:27.279,0:16:30.800
it's raining or they messed up

0:16:29.040,0:16:32.320
they poured this they dropped that they

0:16:30.800,0:16:34.880
stain this they

0:16:32.320,0:16:35.360
whatever it i always feel like oh man i

0:16:34.880,0:16:38.000
did that

0:16:35.360,0:16:38.959
in there i know i've been there so ah

0:16:38.000,0:16:40.959
let's give them a shot

0:16:38.959,0:16:42.720
yeah you know but you know we know that

0:16:40.959,0:16:45.519
you can't always do that but

0:16:42.720,0:16:46.800
i feel like it it created a soft spot

0:16:45.519,0:16:49.040
for us as owners

0:16:46.800,0:16:51.199
for our team to always give them the

0:16:49.040,0:16:52.959
benefit of that empathy you can relate

0:16:51.199,0:16:55.040
you know empathy yeah and that's what

0:16:52.959,0:16:57.360
everybody that is in this industry

0:16:55.040,0:16:59.120
needs to know is if you're building a

0:16:57.360,0:17:00.800
cleaning company

0:16:59.120,0:17:02.800
you should you should want to do

0:17:00.800,0:17:04.959
everything yourself first man yeah no i

0:17:02.800,0:17:04.959
think

0:17:05.120,0:17:09.600
marley has been taking care of our

0:17:07.199,0:17:11.280
beautiful boys for the past couple years

0:17:09.600,0:17:13.280
she could start tomorrow back in the

0:17:11.280,0:17:15.919
office and pick up like that

0:17:13.280,0:17:16.640
why because she's done it all like you

0:17:15.919,0:17:18.400
could leave

0:17:16.640,0:17:20.079
perfectly six months and come back and

0:17:18.400,0:17:21.439
pick it up like that why well i mean i

0:17:20.079,0:17:23.039
did yeah we did it i did

0:17:21.439,0:17:25.600
and and i don't know if everybody knows

0:17:23.039,0:17:25.600
the stories but

0:17:25.679,0:17:29.280
to let everybody know how you had to

0:17:28.319,0:17:32.400
step away for a bit

0:17:29.280,0:17:33.919
and you came back but like again share

0:17:32.400,0:17:34.240
that tone that's an important piece i

0:17:33.919,0:17:37.120
think

0:17:34.240,0:17:39.200
well yeah so when we first started it

0:17:37.120,0:17:42.720
was four of us it was

0:17:39.200,0:17:45.679
ricky marley me and my late wife

0:17:42.720,0:17:46.400
and uh i think he was six months into it

0:17:45.679,0:17:49.520
or whatnot

0:17:46.400,0:17:50.480
um she was diagnosed with breast cancer

0:17:49.520,0:17:53.840
and

0:17:50.480,0:17:56.320
and from there it was a it was a battle

0:17:53.840,0:17:58.720
it was a it was a rough yeah you know

0:17:56.320,0:18:00.400
good moments bad moments and then

0:17:58.720,0:18:02.160
you know being a father seeing your kids

0:18:00.400,0:18:05.919
hurt you know i mean that was hard

0:18:02.160,0:18:08.080
yeah you know so but for me

0:18:05.919,0:18:09.360
like what i felt inside other than that

0:18:08.080,0:18:11.760
was like man

0:18:09.360,0:18:12.880
rick and marty are doing this and i

0:18:11.760,0:18:15.120
still gotta be

0:18:12.880,0:18:16.559
i was working at the county at the time

0:18:15.120,0:18:18.799
which if anybody

0:18:16.559,0:18:19.679
from the con is watching um i miss my

0:18:18.799,0:18:21.520
bros

0:18:19.679,0:18:23.200
shout out shout out shout out shout out

0:18:21.520,0:18:26.799
but um anyhow

0:18:23.200,0:18:29.120
so yeah i was gone from being with you

0:18:26.799,0:18:32.720
guys for a couple years

0:18:29.120,0:18:36.160
because of you know all that adversary

0:18:32.720,0:18:37.120
adversity um and it was super super hard

0:18:36.160,0:18:39.280
you know

0:18:37.120,0:18:40.720
and when i think about it now i just

0:18:39.280,0:18:44.320
think about the kiddos

0:18:40.720,0:18:45.679
i think about um not being there with

0:18:44.320,0:18:48.559
you guys

0:18:45.679,0:18:49.840
you know just everything because marty

0:18:48.559,0:18:52.799
you were super close to her

0:18:49.840,0:18:54.080
yeah she's my best friend so it was it

0:18:52.799,0:18:56.720
was super

0:18:54.080,0:18:57.360
we we were we were meaning to do this

0:18:56.720,0:18:59.679
together

0:18:57.360,0:19:00.880
yeah it was us for yeah this was like

0:18:59.679,0:19:03.520
this was going to be

0:19:00.880,0:19:04.720
what we did together yeah and i and i

0:19:03.520,0:19:07.679
remember just

0:19:04.720,0:19:08.160
even to this day like every time anybody

0:19:07.679,0:19:11.360
you know

0:19:08.160,0:19:13.200
when we were on our own doing it all

0:19:11.360,0:19:14.720
and then every day tony would check in

0:19:13.200,0:19:15.120
like dude you know i feel so bad i want

0:19:14.720,0:19:18.720
to

0:19:15.120,0:19:20.960
you know can i be we're like yeah bro

0:19:18.720,0:19:23.120
you got enough to worry about like don't

0:19:20.960,0:19:25.760
worry about what we got and again

0:19:23.120,0:19:26.480
that is what our company is based on is

0:19:25.760,0:19:29.600
family

0:19:26.480,0:19:31.840
yeah like tony wanted to be here with us

0:19:29.600,0:19:33.600
couldn't be here but guess what the door

0:19:31.840,0:19:36.080
was open tony's seat was here

0:19:33.600,0:19:36.720
it was warm it was ready as soon as he

0:19:36.080,0:19:39.520
came back

0:19:36.720,0:19:40.080
what did we say tony's back all right

0:19:39.520,0:19:42.240
yeah

0:19:40.080,0:19:43.520
killing it but but hold on let me go

0:19:42.240,0:19:46.559
back

0:19:43.520,0:19:49.600
when becky was here and when

0:19:46.559,0:19:52.960
you guys were in it you know

0:19:49.600,0:19:54.480
we had fun yeah

0:19:52.960,0:19:56.720
stupid [ __ ] becky and i would be

0:19:54.480,0:19:58.160
cleaning we had so much fun

0:19:56.720,0:20:00.080
she had so many ideas and then when you

0:19:58.160,0:20:03.120
and i would go clean by ourselves

0:20:00.080,0:20:04.799
had so much fun but i mean each other

0:20:03.120,0:20:06.640
what did you guys have so much fun what

0:20:04.799,0:20:07.919
did we do like a time out for a moment

0:20:06.640,0:20:09.280
you guys are like wait a minute

0:20:07.919,0:20:11.280
i think ricky and becky work better

0:20:09.280,0:20:13.679
together yeah i think

0:20:11.280,0:20:15.360
tony and marley work better let's start

0:20:13.679,0:20:17.360
separating and we did a little bit

0:20:15.360,0:20:19.200
it was so much fun but then like but

0:20:17.360,0:20:21.440
then when when becky and i would work

0:20:19.200,0:20:24.880
together we would have a lot of fun yeah

0:20:21.440,0:20:28.559
no so that's when so after she got sick

0:20:24.880,0:20:31.600
you know to me that was um damn i gotta

0:20:28.559,0:20:32.000
leave right this our i wouldn't say

0:20:31.600,0:20:34.559
dream

0:20:32.000,0:20:35.039
because it wasn't our dream it's just we

0:20:34.559,0:20:37.520
just

0:20:35.039,0:20:39.120
capitalized on something now looking

0:20:37.520,0:20:41.840
back at it now you know

0:20:39.120,0:20:44.400
but um it was it was probably the most

0:20:41.840,0:20:46.559
challenging thing but i knew

0:20:44.400,0:20:47.679
like i said before i knew for a fact

0:20:46.559,0:20:50.799
that

0:20:47.679,0:20:53.200
we were gonna do something big you know

0:20:50.799,0:20:56.080
whatever we went through whatever

0:20:53.200,0:21:00.159
heartaches whatever

0:20:56.080,0:21:03.440
um trials tribulations i knew

0:21:00.159,0:21:03.760
that there's something big coming you

0:21:03.440,0:21:07.039
know

0:21:03.760,0:21:10.799
yeah well i think my mom reminded me

0:21:07.039,0:21:12.799
of this but tony i mean you know

0:21:10.799,0:21:15.120
we in our s it was either our second or

0:21:12.799,0:21:18.240
third year i think our second year

0:21:15.120,0:21:18.640
my mom and dad moved in my brother moved

0:21:18.240,0:21:20.559
in

0:21:18.640,0:21:21.760
mm-hmm to our apartment to our apartment

0:21:20.559,0:21:23.280
this isn't the park

0:21:21.760,0:21:25.440
there's an apartment that should only

0:21:23.280,0:21:26.240
have three people living there we had a

0:21:25.440,0:21:29.520
two-bedroom

0:21:26.240,0:21:31.760
yeah we had like five or six people

0:21:29.520,0:21:33.280
but think anatomy yeah we're mexicans

0:21:31.760,0:21:35.200
but we're mexican yeah we're mexicans

0:21:33.280,0:21:37.280
come on man that's six this is what we

0:21:35.200,0:21:39.280
do week

0:21:37.280,0:21:40.480
but like i remember my mom's sacrificing

0:21:39.280,0:21:42.320
my dad let's we didn't

0:21:40.480,0:21:44.240
touch on your mom and my dad working for

0:21:42.320,0:21:45.200
free for first six months yeah let alone

0:21:44.240,0:21:46.720
that's the same thing

0:21:45.200,0:21:48.240
probably more than six months or more

0:21:46.720,0:21:48.880
maybe it was more i think we still oh

0:21:48.240,0:21:50.720
tilly

0:21:48.880,0:21:52.320
yeah tilly's still with us right now she

0:21:50.720,0:21:56.480
wants our payroll

0:21:52.320,0:21:56.960
um but we we had my mom and dad move in

0:21:56.480,0:21:58.480
with us

0:21:56.960,0:22:00.799
and think about this coming from me too

0:21:58.480,0:22:02.880
tone like this is my girlfriend

0:22:00.799,0:22:04.640
she's not my wife yeah so she's taking

0:22:02.880,0:22:05.520
in my family my mom and dad and my

0:22:04.640,0:22:07.280
brother

0:22:05.520,0:22:08.720
my brother's sleeping on the couch and

0:22:07.280,0:22:11.039
we're like

0:22:08.720,0:22:12.320
uh we're gonna make this work yeah this

0:22:11.039,0:22:14.000
this is gonna work

0:22:12.320,0:22:16.080
i knew it was gonna work we had been

0:22:14.000,0:22:17.760
together for at that point

0:22:16.080,0:22:20.000
that with that how many years ago was

0:22:17.760,0:22:21.840
that we've been together for

0:22:20.000,0:22:24.400
i think at least now 20 years 20 years

0:22:21.840,0:22:26.559
now i was 17 when i started dating you

0:22:24.400,0:22:28.720
so at that point we had been together

0:22:26.559,0:22:31.200
for what probably like

0:22:28.720,0:22:32.159
i don't know 10 years 10 years six years

0:22:31.200,0:22:33.919
i don't even know

0:22:32.159,0:22:35.760
it was we had been together for a long

0:22:33.919,0:22:36.240
time it was a sure thing yeah i'm pretty

0:22:35.760,0:22:39.520
sure

0:22:36.240,0:22:42.000
thank you you were a sure thing

0:22:39.520,0:22:45.280
but like all right so like just

0:22:42.000,0:22:48.640
sacrifice sacrifice sacrifice like

0:22:45.280,0:22:49.120
i'm big on it's it comes back karma's

0:22:48.640,0:22:51.200
good

0:22:49.120,0:22:52.400
right but like we haven't stopped yeah

0:22:51.200,0:22:55.600
everything we do today

0:22:52.400,0:22:56.720
is is still about giving you know paying

0:22:55.600,0:23:00.000
it forward

0:22:56.720,0:23:03.039
just respect integrity

0:23:00.000,0:23:04.720
being humble yeah so

0:23:03.039,0:23:07.039
and i and i wanted to touch on the first

0:23:04.720,0:23:08.960
couple years you guys because

0:23:07.039,0:23:10.720
in this industry especially the first

0:23:08.960,0:23:13.440
year people fail

0:23:10.720,0:23:15.440
they give up it's not they think the

0:23:13.440,0:23:18.000
cleaning industry is easy

0:23:15.440,0:23:18.480
uh it's it's it's lonely again we got

0:23:18.000,0:23:21.919
lucky

0:23:18.480,0:23:23.440
yeah us at each other but the first

0:23:21.919,0:23:24.640
three years is a struggle that's when

0:23:23.440,0:23:26.080
these companies

0:23:24.640,0:23:27.760
they're trying they're trying the trying

0:23:26.080,0:23:30.720
then the failing they give up

0:23:27.760,0:23:31.360
they move on i want the people that are

0:23:30.720,0:23:34.080
in the

0:23:31.360,0:23:35.120
listening here watching us right like

0:23:34.080,0:23:36.960
you know

0:23:35.120,0:23:38.400
sacrifice it why because what did

0:23:36.960,0:23:41.039
entrepreneurship do for us

0:23:38.400,0:23:43.360
it opened doors it gave us every

0:23:41.039,0:23:45.120
opportunity to work for ourselves

0:23:43.360,0:23:46.799
right because who gets the opportunity

0:23:45.120,0:23:48.640
to be their own boss make their own

0:23:46.799,0:23:50.480
decisions

0:23:48.640,0:23:51.840
make good or bad right because we made

0:23:50.480,0:23:53.919
many bad decisions

0:23:51.840,0:23:55.200
but you have you get you get the freedom

0:23:53.919,0:23:58.320
to

0:23:55.200,0:23:59.600
create a a vision and a dream for the

0:23:58.320,0:24:03.279
people that are working

0:23:59.600,0:24:05.279
for you and yourself but then

0:24:03.279,0:24:06.880
i mean you know our employees can attest

0:24:05.279,0:24:09.200
to this i don't even like calling them

0:24:06.880,0:24:11.120
employees they're team members but

0:24:09.200,0:24:13.039
we want them to live a dream we want

0:24:11.120,0:24:14.159
them to to create a vision for

0:24:13.039,0:24:17.520
themselves

0:24:14.159,0:24:19.200
like how awesome has it been

0:24:17.520,0:24:20.480
in these first couple in the first

0:24:19.200,0:24:21.440
couple years when we knew what we were

0:24:20.480,0:24:23.919
doing

0:24:21.440,0:24:25.600
like what else can you guys share that

0:24:23.919,0:24:28.880
stuck out to you guys that made you

0:24:25.600,0:24:28.880
think this was gonna work

0:24:30.159,0:24:37.840
i think um honestly like i would say

0:24:33.360,0:24:39.200
and i've said it before it's the way

0:24:37.840,0:24:41.120
we because we're not always going to

0:24:39.200,0:24:44.640
agree on things yeah any of us

0:24:41.120,0:24:46.960
but i think it was the way we approached

0:24:44.640,0:24:49.039
each other yeah because we there'd be

0:24:46.960,0:24:50.720
times rick and i would bump heads

0:24:49.039,0:24:52.320
you know i always make fun of rick you

0:24:50.720,0:24:54.159
know what the [ __ ] do you want

0:24:52.320,0:24:56.080
like with his voice you know but there'd

0:24:54.159,0:24:57.200
be times where ricky and i didn't agree

0:24:56.080,0:25:00.799
on things

0:24:57.200,0:25:02.080
and uh you know but it's the way we talk

0:25:00.799,0:25:03.200
to each other it's the way we work

0:25:02.080,0:25:06.480
through the problems

0:25:03.200,0:25:08.799
yeah knowing that we're gonna

0:25:06.480,0:25:10.400
get through it you know i think to me

0:25:08.799,0:25:12.000
that was like what put us over the edge

0:25:10.400,0:25:15.039
like hey [ __ ] we're gonna do this

0:25:12.000,0:25:16.240
you know i i agree it's

0:25:15.039,0:25:18.400
i knew we were going to get through it

0:25:16.240,0:25:21.440
because we had each other

0:25:18.400,0:25:23.279
period i couldn't have done it by myself

0:25:21.440,0:25:26.240
i wouldn't have done it by myself i

0:25:23.279,0:25:27.840
would not have quit my job

0:25:26.240,0:25:30.000
knowing i was going to do it alone

0:25:27.840,0:25:31.679
because it is lonely so do you guys

0:25:30.000,0:25:34.799
i mean hearing that do you guys think a

0:25:31.679,0:25:37.279
good tip or a good piece of advice is

0:25:34.799,0:25:38.720
you know find somebody well i mean it's

0:25:37.279,0:25:40.720
hard a person

0:25:38.720,0:25:42.559
it really does i mean i feel like we

0:25:40.720,0:25:45.600
have a very unique

0:25:42.559,0:25:48.000
scenario here um so i

0:25:45.600,0:25:49.520
i wouldn't discourage people to do it

0:25:48.000,0:25:52.159
alone no i wouldn't

0:25:49.520,0:25:53.600
go ahead do it kill it this is my

0:25:52.159,0:25:55.840
personal

0:25:53.600,0:25:57.279
my ex this is our story i couldn't have

0:25:55.840,0:25:59.360
done it alone

0:25:57.279,0:26:01.440
i'm i'm sure there's other people out

0:25:59.360,0:26:04.480
there that could have and and do

0:26:01.440,0:26:07.760
but because of who i did it with me

0:26:04.480,0:26:10.559
gave me the confidence to say okay

0:26:07.760,0:26:11.120
let's go let's do this it's true having

0:26:10.559,0:26:12.400
trust in

0:26:11.120,0:26:14.240
like the people that are 100 percent

0:26:12.400,0:26:16.159
with you 100 percent who's that

0:26:14.240,0:26:17.360
i think that's you know finding people

0:26:16.159,0:26:20.080
that

0:26:17.360,0:26:21.679
you trust you know because trust is huge

0:26:20.080,0:26:23.360
without it you got nothing

0:26:21.679,0:26:25.279
well and then think about what we're

0:26:23.360,0:26:27.039
doing you guys too is we're

0:26:25.279,0:26:28.400
you know owning a cleaning business is

0:26:27.039,0:26:29.600
being an entrepreneur

0:26:28.400,0:26:30.960
regardless it doesn't matter what

0:26:29.600,0:26:32.960
business you own this is

0:26:30.960,0:26:34.720
entrepreneurship

0:26:32.960,0:26:36.159
now think about the weight on our

0:26:34.720,0:26:37.919
shoulders right now

0:26:36.159,0:26:39.840
for how many employees we have how many

0:26:37.919,0:26:40.320
people's lives we're responsible for

0:26:39.840,0:26:42.159
right now

0:26:40.320,0:26:44.000
yeah like that's something that people

0:26:42.159,0:26:45.679
have to understand when you're building

0:26:44.000,0:26:46.159
a business that comes with the territory

0:26:45.679,0:26:48.720
yeah

0:26:46.159,0:26:49.919
you know like hearing the stories of

0:26:48.720,0:26:53.360
people like

0:26:49.919,0:26:54.559
don't you love helping help if anything

0:26:53.360,0:26:56.880
tony's like the biggest

0:26:54.559,0:26:58.559
heart of our of our business is yeah

0:26:56.880,0:27:01.520
we're impacting lives

0:26:58.559,0:27:02.640
we are positive positively impacting

0:27:01.520,0:27:04.320
people's lives

0:27:02.640,0:27:06.000
and this is the opportunity you get by

0:27:04.320,0:27:09.440
owning a business

0:27:06.000,0:27:11.760
let alone and cleaning i gotta say it's

0:27:09.440,0:27:13.279
it's been the best feeling of my life

0:27:11.760,0:27:15.520
because it's opened up so many doors

0:27:13.279,0:27:17.039
and to me though if you're gonna this is

0:27:15.520,0:27:18.640
what i always say if

0:27:17.039,0:27:20.080
you know the cleaning industry people

0:27:18.640,0:27:22.640
talk about the help

0:27:20.080,0:27:24.080
you know the hired help man if you're

0:27:22.640,0:27:26.720
gonna

0:27:24.080,0:27:28.080
do something and you're doing it big or

0:27:26.720,0:27:32.000
semi big

0:27:28.080,0:27:34.640
or bigger than you know a few accounts

0:27:32.000,0:27:35.279
you're doing it in an industry where

0:27:34.640,0:27:37.760
people

0:27:35.279,0:27:39.200
look down on like if you can grow and do

0:27:37.760,0:27:40.880
something big with

0:27:39.200,0:27:43.039
this industry that people look down on

0:27:40.880,0:27:46.640
like man kudos to you

0:27:43.039,0:27:47.520
you know because it's to me seeing our

0:27:46.640,0:27:51.360
staff

0:27:47.520,0:27:55.520
you know our team members you know

0:27:51.360,0:27:59.679
grow and become have their own accounts

0:27:55.520,0:28:01.840
become you know not even

0:27:59.679,0:28:03.200
good speaking like good not they don't

0:28:01.840,0:28:04.000
they can't even speak good english

0:28:03.200,0:28:06.480
efforts

0:28:04.000,0:28:07.279
and then through confidence and through

0:28:06.480,0:28:09.279
learning

0:28:07.279,0:28:10.720
and then them starting their own

0:28:09.279,0:28:13.840
businesses like

0:28:10.720,0:28:15.760
man what better feeling is than that

0:28:13.840,0:28:17.520
like this is uh there's been scenarios

0:28:15.760,0:28:21.039
hard industry yeah let's let's

0:28:17.520,0:28:23.600
let's talk about ricky's common sense

0:28:21.039,0:28:25.520
unless they're up or lack thereof and

0:28:23.600,0:28:28.720
let's talk about tony's macgyver skills

0:28:25.520,0:28:30.000
um let's talk about marley's common

0:28:28.720,0:28:32.799
sense

0:28:30.000,0:28:33.120
you're my you're my ying to my game

0:28:32.799,0:28:36.960
right

0:28:33.120,0:28:38.559
100 so perfect example

0:28:36.960,0:28:40.080
is that the daycare we won't name names

0:28:38.559,0:28:41.200
we're not naming any kind of names of

0:28:40.080,0:28:43.840
any accounts here

0:28:41.200,0:28:45.760
but but then i'll talk about me getting

0:28:43.840,0:28:48.320
your back too at the other daycare

0:28:45.760,0:28:49.360
remember with the guy that didn't even

0:28:48.320,0:28:50.880
give you any respect

0:28:49.360,0:28:52.960
so yeah let's talk about that all right

0:28:50.880,0:28:54.880
so

0:28:52.960,0:28:56.159
let's talk about when the mop bucket

0:28:54.880,0:28:59.520
spilled over marley

0:28:56.159,0:29:01.279
okay what happened

0:28:59.520,0:29:03.440
we're finishing up a daycare and if

0:29:01.279,0:29:06.559
anybody knows about cleaning daycares

0:29:03.440,0:29:11.600
it's it's a [ __ ] yes

0:29:06.559,0:29:15.360
anyway so we're cleaning a daycare

0:29:11.600,0:29:19.200
long night we had cleaned all day

0:29:15.360,0:29:22.640
finishing up and ricky

0:29:19.200,0:29:25.919
spills a dirty mop bucket all over

0:29:22.640,0:29:26.320
the floor and a rug like so like the

0:29:25.919,0:29:28.720
front

0:29:26.320,0:29:29.679
mat area like the front door the welcome

0:29:28.720,0:29:32.320
map

0:29:29.679,0:29:33.679
of the floor of the daycare dirty water

0:29:32.320,0:29:35.360
i'm like oh my god

0:29:33.679,0:29:37.600
are you kidding me he was rolling it

0:29:35.360,0:29:39.679
across the floor and it got caught on

0:29:37.600,0:29:43.200
the rug and it tipped over

0:29:39.679,0:29:46.240
the first thing ricky goes and gets

0:29:43.200,0:29:48.159
is a roll of toilet uh a roll of paper

0:29:46.240,0:29:51.600
towels

0:29:48.159,0:29:54.159
with a mop bucket you go get a mop

0:29:51.600,0:29:55.760
you can get a roll of paper towels but

0:29:54.159,0:29:59.039
you have a mop

0:29:55.760,0:30:00.960
with a bucket and a ringer he gets paper

0:29:59.039,0:30:02.559
towels

0:30:00.960,0:30:04.240
i'm like rick what are you doing i'll

0:30:02.559,0:30:07.279
try to clean up take the mop

0:30:04.240,0:30:10.480
head mop the water up

0:30:07.279,0:30:14.080
and wring it out he gets paper towel

0:30:10.480,0:30:16.880
do you know how much how the amount

0:30:14.080,0:30:19.200
the amount of water on the floor versus

0:30:16.880,0:30:21.600
the capacity of a roll of paper towels

0:30:19.200,0:30:24.240
it just won't work

0:30:21.600,0:30:27.120
who was with me i noticed that same

0:30:24.240,0:30:29.120
where i kept hearing a cricket

0:30:27.120,0:30:31.039
i kept hearing the cricket and i was

0:30:29.120,0:30:34.000
looking for it and it had been like

0:30:31.039,0:30:35.840
30 minutes it was me i think you're like

0:30:34.000,0:30:38.399
you haven't done anything and i was like

0:30:35.840,0:30:40.320
i can't find this noise

0:30:38.399,0:30:42.640
and it was like behind the plant or

0:30:40.320,0:30:44.080
something and i was getting so mad i was

0:30:42.640,0:30:46.000
trying to clean up what have you been

0:30:44.080,0:30:48.080
doing the last 30 minutes

0:30:46.000,0:30:49.200
and i was like oh i'm cleaning i'm

0:30:48.080,0:30:51.600
cleaning i hear

0:30:49.200,0:30:52.640
me me whatever it was and i was like

0:30:51.600,0:30:55.679
fine and she's like

0:30:52.640,0:30:56.000
what have you done in 30 minutes i don't

0:30:55.679,0:30:57.600
know

0:30:56.000,0:30:59.919
it could have been your wife for me i

0:30:57.600,0:31:02.000
think it was i think it was you

0:30:59.919,0:31:03.279
but so hey that that was ricky's common

0:31:02.000,0:31:05.519
sense too

0:31:03.279,0:31:07.360
so how about when i got your back though

0:31:05.519,0:31:09.279
yeah well i mean that was like

0:31:07.360,0:31:11.120
you had to perhaps you could tell that

0:31:09.279,0:31:12.080
story i got no names i don't even

0:31:11.120,0:31:14.240
remember a guy's name

0:31:12.080,0:31:16.080
it wasn't worth remembering so you know

0:31:14.240,0:31:18.159
in the beginning so in this is year two

0:31:16.080,0:31:19.760
okay let's go this is one of the first

0:31:18.159,0:31:21.519
accounts i bid and we won

0:31:19.760,0:31:23.519
right where it was another daycare it

0:31:21.519,0:31:25.519
was another daycare good account

0:31:23.519,0:31:27.039
we had we had serviced it for almost two

0:31:25.519,0:31:28.399
months so we knew this account we were

0:31:27.039,0:31:31.120
like all right cool we're ready yeah

0:31:28.399,0:31:32.080
we can hire somebody for it mind you i

0:31:31.120,0:31:34.240
don't even think we've touched

0:31:32.080,0:31:35.760
on the fact that we were doing our

0:31:34.240,0:31:36.960
interviews at starbucks and dunkin

0:31:35.760,0:31:39.919
donuts

0:31:36.960,0:31:40.720
for the first couple years and on top of

0:31:39.919,0:31:42.399
that

0:31:40.720,0:31:43.760
that we that jimmy johns and dunkin

0:31:42.399,0:31:46.799
donuts were our

0:31:43.760,0:31:48.799
food source of

0:31:46.799,0:31:50.480
you know we won't talk about that the

0:31:48.799,0:31:51.120
dunkin donuts sausage egg and cheese

0:31:50.480,0:31:53.600
wraps

0:31:51.120,0:31:54.960
three of them every day seven days a

0:31:53.600,0:31:58.159
week was my go-to

0:31:54.960,0:32:00.399
but let's talk about this guy peanut

0:31:58.159,0:32:03.600
butter and jelly though like

0:32:00.399,0:32:03.600
we got to the point where yeah

0:32:05.039,0:32:10.640
all that so bowls of cereal so

0:32:08.399,0:32:11.679
tony this guy so we set up interviews

0:32:10.640,0:32:12.480
because you know we got to go meet

0:32:11.679,0:32:13.840
people yeah

0:32:12.480,0:32:15.120
you know like we're trying to find like

0:32:13.840,0:32:16.799
everybody here is going to run into when

0:32:15.120,0:32:18.000
you're hiring in the beginning

0:32:16.799,0:32:20.240
you know you have to find the people

0:32:18.000,0:32:22.080
that are going to work at this account

0:32:20.240,0:32:23.600
and the way we approached it was we

0:32:22.080,0:32:25.600
would hire people

0:32:23.600,0:32:27.519
and give them like a lump sum we would

0:32:25.600,0:32:30.480
say hey it's five days a week

0:32:27.519,0:32:32.080
three four hours uh you know this is a

0:32:30.480,0:32:33.679
thousand dollar a month account

0:32:32.080,0:32:36.000
so like these are the conversations

0:32:33.679,0:32:38.399
we're having this guy comes up

0:32:36.000,0:32:40.399
he's got the experience my friend we're

0:32:38.399,0:32:42.159
doing our hiring on craigslist

0:32:40.399,0:32:43.840
remember the first couple years yeah so

0:32:42.159,0:32:44.880
then we meet this guy at dunkin donuts

0:32:43.840,0:32:46.640
he comes in

0:32:44.880,0:32:48.159
we meet him out there this is some scary

0:32:46.640,0:32:50.480
[ __ ] though guys he was with his

0:32:48.159,0:32:51.840
wife we meet people that we don't know

0:32:50.480,0:32:53.120
we're taking them to an account that

0:32:51.840,0:32:55.919
only we have the keys

0:32:53.120,0:32:56.720
right we're about to give them the keys

0:32:55.919,0:33:00.000
yeah so this is

0:32:56.720,0:33:01.600
it's like weary like this is a whistle

0:33:00.000,0:33:02.799
like it's a tough situation in the

0:33:01.600,0:33:04.480
cleaning industry when you have to give

0:33:02.799,0:33:06.159
somebody keys that you just may have

0:33:04.480,0:33:06.799
gotten two months ago right from that

0:33:06.159,0:33:08.960
client right

0:33:06.799,0:33:10.080
so it's the name of the game though this

0:33:08.960,0:33:13.200
is the name of the game

0:33:10.080,0:33:15.120
so anyways this guy you know he's only

0:33:13.200,0:33:16.159
for some reason he's only talking to me

0:33:15.120,0:33:18.559
he's only looking at me he's only

0:33:16.159,0:33:19.760
talking to me and and we're walking

0:33:18.559,0:33:20.960
through the account and he's already

0:33:19.760,0:33:24.000
coming in with his

0:33:20.960,0:33:25.039
you know nah that's not gonna happen you

0:33:24.000,0:33:27.360
got to do this too

0:33:25.039,0:33:28.880
he's probably also 20 years older than

0:33:27.360,0:33:30.960
us yeah he's in his he's in his

0:33:28.880,0:33:32.559
late 40s early 50s at the time and we're

0:33:30.960,0:33:35.039
like late 20s early 30s

0:33:32.559,0:33:36.960
yeah and we're just noting and i feel

0:33:35.039,0:33:40.159
like marley looking at me like

0:33:36.960,0:33:42.480
something's up something's not right and

0:33:40.159,0:33:43.519
what did he say like what do you mean

0:33:42.480,0:33:46.159
like

0:33:43.519,0:33:46.720
he was just very belittling to women he

0:33:46.159,0:33:50.080
looked

0:33:46.720,0:33:51.200
down to women i could tell by the way he

0:33:50.080,0:33:54.559
spoke to his wife

0:33:51.200,0:33:55.679
like he wore the pants like he spoke

0:33:54.559,0:33:58.559
even down to her

0:33:55.679,0:33:58.559
in the interview

0:33:58.720,0:34:01.760
and when we went to the daycare to show

0:34:00.720,0:34:04.399
him around and

0:34:01.760,0:34:05.440
this tell him you know this is the job

0:34:04.399,0:34:07.279
he was

0:34:05.440,0:34:09.440
speaking down to me when i was telling

0:34:07.279,0:34:11.679
him like the tasks at hand

0:34:09.440,0:34:13.359
at the location you know at the account

0:34:11.679,0:34:15.359
this is what we would have to do

0:34:13.359,0:34:16.560
square footage blah blah blah and he was

0:34:15.359,0:34:19.440
like

0:34:16.560,0:34:20.960
no this is not this is that that doesn't

0:34:19.440,0:34:24.079
take that long

0:34:20.960,0:34:26.399
but it was almost like he had like

0:34:24.079,0:34:27.200
it was like bruising his ego because he

0:34:26.399,0:34:29.839
had a yeah

0:34:27.200,0:34:30.320
he was just going again telling him what

0:34:29.839,0:34:32.560
yeah

0:34:30.320,0:34:34.079
needed to be done and you had gone got

0:34:32.560,0:34:36.240
something from the car

0:34:34.079,0:34:37.200
real quick and when you came back i was

0:34:36.240,0:34:39.040
like

0:34:37.200,0:34:40.320
ricky he doesn't seem to think that this

0:34:39.040,0:34:42.480
is not

0:34:40.320,0:34:45.040
whatever the scenario was like this is

0:34:42.480,0:34:48.159
not what it takes

0:34:45.040,0:34:50.240
and i also in that time told you know

0:34:48.159,0:34:51.839
however i told you like he was being

0:34:50.240,0:34:53.679
disrespectful

0:34:51.839,0:34:55.440
you just was like you were just like

0:34:53.679,0:34:58.800
well then you can leave

0:34:55.440,0:35:00.800
because he was talking down to me you

0:34:58.800,0:35:02.640
knew it was disrespectful and you stuck

0:35:00.800,0:35:03.920
up for me and you told him to leave

0:35:02.640,0:35:04.560
which i thought was kind of funny

0:35:03.920,0:35:06.960
because

0:35:04.560,0:35:09.119
it just really bruised his eagle not so

0:35:06.960,0:35:11.520
great but he was so disrespectful

0:35:09.119,0:35:12.880
and i'm not about being tucked down to

0:35:11.520,0:35:15.280
and neither is

0:35:12.880,0:35:17.200
no neither are you don't talk to me like

0:35:15.280,0:35:21.040
that just because i'm

0:35:17.200,0:35:23.359
you know younger or a woman or

0:35:21.040,0:35:25.200
i don't play those games so yeah and

0:35:23.359,0:35:27.599
it's neither do you

0:35:25.200,0:35:29.839
it's like we were all me and tony were

0:35:27.599,0:35:31.680
only as good as marley was this good on

0:35:29.839,0:35:33.280
the detail side so it's like for for the

0:35:31.680,0:35:35.280
women that are out there by themselves

0:35:33.280,0:35:37.280
trying to build a business more power

0:35:35.280,0:35:38.320
too it's like do i can only i could only

0:35:37.280,0:35:42.079
imagine how it is to walk

0:35:38.320,0:35:44.960
and have kids at home no and then

0:35:42.079,0:35:46.320
look at look at our mindset now with the

0:35:44.960,0:35:49.359
closets

0:35:46.320,0:35:50.720
we have that because we got we got a a

0:35:49.359,0:35:53.760
woman's touch you know

0:35:50.720,0:35:54.720
like we are where we are because of all

0:35:53.760,0:35:56.240
that you know

0:35:54.720,0:35:58.240
if would we have that attention to

0:35:56.240,0:35:59.200
detail no we wouldn't i wouldn't have

0:35:58.240,0:36:00.880
had it no no

0:35:59.200,0:36:02.320
i didn't i'll become again i didn't even

0:36:00.880,0:36:04.880
have common sense

0:36:02.320,0:36:05.440
but then like you have a lot of other

0:36:04.880,0:36:07.119
attributes

0:36:05.440,0:36:09.040
there's a lot of owners out there that

0:36:07.119,0:36:12.960
are that are females too like

0:36:09.040,0:36:14.640
good yeah like who who cares like you

0:36:12.960,0:36:16.480
know what i mean you're doing it like

0:36:14.640,0:36:19.280
you know what i mean and if somebody's

0:36:16.480,0:36:20.960
gonna think i look down to you at that

0:36:19.280,0:36:22.960
they're better than you or they got some

0:36:20.960,0:36:25.200
power over you because of

0:36:22.960,0:36:26.400
you know the way god made you man like

0:36:25.200,0:36:28.560
you don't need that [ __ ]

0:36:26.400,0:36:30.560
like you know yeah yeah and that's

0:36:28.560,0:36:32.079
exactly what we did toodaloo and

0:36:30.560,0:36:34.079
you shunned him away that was great so

0:36:32.079,0:36:36.400
thanks so much yeah so let's

0:36:34.079,0:36:37.760
now let's um because i was gonna say

0:36:36.400,0:36:38.720
let's talk about some funny stories but

0:36:37.760,0:36:41.599
we've been sharing

0:36:38.720,0:36:42.720
so many already uh but again thinking

0:36:41.599,0:36:45.680
about the people that

0:36:42.720,0:36:47.599
are in our shoes today that are in the

0:36:45.680,0:36:50.720
shoes that we were

0:36:47.599,0:36:52.320
six years ago today it's much different

0:36:50.720,0:36:55.680
now right like with social media

0:36:52.320,0:36:56.400
things like that like let's talk about

0:36:55.680,0:36:59.760
how

0:36:56.400,0:37:00.320
how important it is should i have good

0:36:59.760,0:37:01.839
credit

0:37:00.320,0:37:04.960
well because you got to open up credit

0:37:01.839,0:37:06.720
cards and credit cards and credit cards

0:37:04.960,0:37:08.640
i don't know what marley knows i don't

0:37:06.720,0:37:11.119
want to

0:37:08.640,0:37:12.720
once i sell route we're building a

0:37:11.119,0:37:14.880
credit repair company because

0:37:12.720,0:37:16.320
i cannot stand how credit bureaus

0:37:14.880,0:37:17.760
operate today but yeah that's a whole

0:37:16.320,0:37:18.720
freak that's another story that's a

0:37:17.760,0:37:20.240
whole other story

0:37:18.720,0:37:22.720
you gotta have good credit for another

0:37:20.240,0:37:24.320
gas let's talk about subway cars

0:37:22.720,0:37:26.000
let's talk about uh getting your

0:37:24.320,0:37:27.359
business set up right like yeah

0:37:26.000,0:37:29.440
we've been talking about all the trials

0:37:27.359,0:37:31.200
and tribulation of us doing the work

0:37:29.440,0:37:32.880
but now let's lead into those first

0:37:31.200,0:37:34.960
hires

0:37:32.880,0:37:36.800
like what what we did when we got our

0:37:34.960,0:37:38.480
first office you know at lacuna lofts

0:37:36.800,0:37:39.599
that was only a three person office very

0:37:38.480,0:37:42.000
small

0:37:39.599,0:37:42.960
you know petty little office right but

0:37:42.000,0:37:45.200
we were so proud

0:37:42.960,0:37:47.040
but we went from that to the other

0:37:45.200,0:37:50.240
office and then we grew grew grew

0:37:47.040,0:37:51.599
but first hires being you know your mom

0:37:50.240,0:37:53.520
helping us with accounts payables

0:37:51.599,0:37:54.320
receivables tony's mom helping us with

0:37:53.520,0:37:57.680
payroll

0:37:54.320,0:38:00.160
like you know you're starting

0:37:57.680,0:38:02.240
to get in the group when you know the

0:38:00.160,0:38:04.640
right positions that we're hiring for

0:38:02.240,0:38:05.920
and it's taken away from some of the

0:38:04.640,0:38:07.839
work and the overload

0:38:05.920,0:38:09.599
that we need to do because then we

0:38:07.839,0:38:10.400
started to bring on you know biennia to

0:38:09.599,0:38:14.160
do

0:38:10.400,0:38:15.520
quality quality control and inspections

0:38:14.160,0:38:18.400
we brought dominic to help with

0:38:15.520,0:38:19.280
operations you know like tony brought

0:38:18.400,0:38:21.359
freddie and

0:38:19.280,0:38:23.040
miguel and david right to run floors

0:38:21.359,0:38:26.160
like these are all jobs we

0:38:23.040,0:38:28.880
did first yeah but it's

0:38:26.160,0:38:29.920
i cannot harp on if we didn't do it

0:38:28.880,0:38:32.720
ourselves first

0:38:29.920,0:38:33.599
oh yeah we would not know how to hire

0:38:32.720,0:38:37.200
the next person

0:38:33.599,0:38:39.440
i think it's it's knowing a person's

0:38:37.200,0:38:41.280
strong their strength yeah their

0:38:39.440,0:38:41.680
strengths their strong attributes versus

0:38:41.280,0:38:43.680
their

0:38:41.680,0:38:46.880
weak ones and i wouldn't say

0:38:43.680,0:38:49.440
capitalizing on it but making

0:38:46.880,0:38:51.280
their weak ones stronger building them

0:38:49.440,0:38:53.920
up you know what i mean because

0:38:51.280,0:38:54.960
there's times where like ricky's better

0:38:53.920,0:38:58.400
at certain things

0:38:54.960,0:39:01.359
than i was you know it's how to

0:38:58.400,0:39:02.640
work with somebody to train them to know

0:39:01.359,0:39:04.160
everything you know

0:39:02.640,0:39:05.839
like i said if you got somebody that's

0:39:04.160,0:39:07.040
not willing to learn

0:39:05.839,0:39:09.599
i don't want i don't want to mess with

0:39:07.040,0:39:11.839
that person no i don't you know

0:39:09.599,0:39:13.040
or somebody who wants who knows it all

0:39:11.839,0:39:16.079
yeah yeah yeah

0:39:13.040,0:39:18.560
i don't i don't no but i think

0:39:16.079,0:39:20.079
we started to realize who we were

0:39:18.560,0:39:21.280
looking for though yeah like we knew

0:39:20.079,0:39:23.040
that if you if you were going to be a

0:39:21.280,0:39:23.760
part of rosellato you needed to have

0:39:23.040,0:39:25.920
passion

0:39:23.760,0:39:27.119
you need to be grit you need to be

0:39:25.920,0:39:30.160
proactive yeah

0:39:27.119,0:39:32.880
like we're not in the business of

0:39:30.160,0:39:34.720
telling people what to do we're just you

0:39:32.880,0:39:37.359
know showing you the way to do it

0:39:34.720,0:39:38.560
and then act on that yeah create your

0:39:37.359,0:39:40.240
own position right

0:39:38.560,0:39:42.480
like you guys don't even know you got

0:39:40.240,0:39:44.560
stephen behind here working the camera

0:39:42.480,0:39:46.720
and doing everything that he's doing but

0:39:44.560,0:39:48.240
like it's people like him that we

0:39:46.720,0:39:51.440
brought into this team this is

0:39:48.240,0:39:52.400
further down but like you know he's a

0:39:51.440,0:39:54.079
kid that

0:39:52.400,0:39:56.240
took on what what i was telling him to

0:39:54.079,0:39:58.720
do and acted on it right

0:39:56.240,0:40:00.560
so that's it that's an attribute that

0:39:58.720,0:40:02.960
everybody else that we have

0:40:00.560,0:40:04.560
we've shown them this is what we want

0:40:02.960,0:40:07.280
you to do

0:40:04.560,0:40:07.839
we really don't know ar we expect you to

0:40:07.280,0:40:09.440
do this

0:40:07.839,0:40:11.119
this and this but where you could take

0:40:09.440,0:40:12.960
it is have at it

0:40:11.119,0:40:14.640
be proactive yeah right because there's

0:40:12.960,0:40:16.000
always people behind the scenes you know

0:40:14.640,0:40:16.640
like the people that create the accounts

0:40:16.000,0:40:19.040
people don't

0:40:16.640,0:40:20.720
know who they are they know the person

0:40:19.040,0:40:22.400
that wouldn't talk to them

0:40:20.720,0:40:24.160
sold them the account and all that stuff

0:40:22.400,0:40:25.119
right they don't know the people

0:40:24.160,0:40:28.319
cleaning the accounts

0:40:25.119,0:40:29.680
like that's our job you know your guys

0:40:28.319,0:40:32.079
job out there

0:40:29.680,0:40:33.119
to lift those people up and appreciate

0:40:32.079,0:40:35.520
those people

0:40:33.119,0:40:37.440
because they're the ones in the [ __ ]

0:40:35.520,0:40:40.240
every single day like

0:40:37.440,0:40:42.000
tony and marley you guys could both say

0:40:40.240,0:40:44.319
do you agree with me

0:40:42.000,0:40:45.520
do you know how to go find business you

0:40:44.319,0:40:48.640
know how to go sell

0:40:45.520,0:40:50.000
business you know how to go propose a

0:40:48.640,0:40:52.880
price to a business

0:40:50.000,0:40:54.720
you know how to service the business you

0:40:52.880,0:40:55.920
know what those expectations are and how

0:40:54.720,0:40:57.520
to meet them

0:40:55.920,0:40:59.040
you probably know how to invoice you

0:40:57.520,0:41:01.200
know how to how to

0:40:59.040,0:41:02.560
pay bills you know how to do payroll

0:41:01.200,0:41:04.319
like

0:41:02.560,0:41:05.599
i i feel like it's i'm not like a broken

0:41:04.319,0:41:08.800
record but like

0:41:05.599,0:41:10.240
how confident would you feel if we

0:41:08.800,0:41:12.560
not to say this is gonna happen but if

0:41:10.240,0:41:13.520
we all broke up to go start all over

0:41:12.560,0:41:16.319
again

0:41:13.520,0:41:16.640
oh yeah could you do it yeah now because

0:41:16.319,0:41:18.480
of

0:41:16.640,0:41:21.040
everything we went through but each one

0:41:18.480,0:41:24.079
of those steps that you named

0:41:21.040,0:41:25.520
it takes it took it took time yeah time

0:41:24.079,0:41:27.839
it took time and it takes a special

0:41:25.520,0:41:30.079
person but it took time to learn

0:41:27.839,0:41:31.280
each one of those took time like to

0:41:30.079,0:41:34.800
think that

0:41:31.280,0:41:37.440
i can go start my own business like from

0:41:34.800,0:41:37.920
when we first started i didn't know all

0:41:37.440,0:41:40.079
those

0:41:37.920,0:41:41.599
i'm not saying i would i could enough

0:41:40.079,0:41:42.640
but i didn't know all those like what do

0:41:41.599,0:41:43.040
you think he's one of the whole day

0:41:42.640,0:41:45.680
though

0:41:43.040,0:41:47.280
like i wouldn't do it by myself yeah you

0:41:45.680,0:41:48.880
got to be willing to learn though

0:41:47.280,0:41:50.640
you need to be willing to learn and then

0:41:48.880,0:41:52.000
you need to have people that you trust

0:41:50.640,0:41:55.200
to do it with you

0:41:52.000,0:41:57.520
and if you don't trust those people

0:41:55.200,0:41:58.240
yeah and it's all you know you got to do

0:41:57.520,0:42:01.280
it with trust

0:41:58.240,0:42:02.880
and it's doing it with good intentions

0:42:01.280,0:42:04.880
doing it with good intentions because

0:42:02.880,0:42:06.400
like like we were

0:42:04.880,0:42:08.880
talking about everything i went through

0:42:06.400,0:42:10.560
earlier and

0:42:08.880,0:42:12.480
for a long time you guys know i was i

0:42:10.560,0:42:14.960
was lost i didn't

0:42:12.480,0:42:17.040
i didn't have a drive man i felt like

0:42:14.960,0:42:19.920
damn i'm having the worst luck with

0:42:17.040,0:42:21.440
everything in life everything i'd go to

0:42:19.920,0:42:23.920
i'd go to walgreens remember

0:42:21.440,0:42:25.440
we were at your wedding yeah and we went

0:42:23.920,0:42:26.720
to breakfast and i said rick i'm gonna

0:42:25.440,0:42:28.880
order first on purpose

0:42:26.720,0:42:31.760
i guarantee you my food is gonna come

0:42:28.880,0:42:34.000
last and it did and i felt like

0:42:31.760,0:42:35.280
damn what what is going on you know i

0:42:34.000,0:42:38.640
just felt like that for

0:42:35.280,0:42:41.920
for the longest time but to me

0:42:38.640,0:42:44.160
you know i i just felt like i gotta keep

0:42:41.920,0:42:45.839
pressing i gotta keep doing like and i

0:42:44.160,0:42:47.599
think that's what business

0:42:45.839,0:42:49.599
owners like just remember that keep

0:42:47.599,0:42:51.359
pressing because now

0:42:49.599,0:42:53.280
i'm not saying i got a perfect life but

0:42:51.359,0:42:54.480
like i never thought i'd find love again

0:42:53.280,0:42:57.040
right and

0:42:54.480,0:42:58.720
like janelle another shout out i want to

0:42:57.040,0:43:02.079
say shout out shut up but like

0:42:58.720,0:43:05.119
or with my kids you know being

0:43:02.079,0:43:07.680
at peace with things and being able to

0:43:05.119,0:43:09.599
move on and doing good in school like

0:43:07.680,0:43:10.880
i didn't think those things were

0:43:09.599,0:43:14.400
possible yeah

0:43:10.880,0:43:17.520
you know what i mean but when you

0:43:14.400,0:43:20.400
do things with good intentions

0:43:17.520,0:43:20.720
with everything you're gonna get results

0:43:20.400,0:43:22.480
man

0:43:20.720,0:43:25.599
right yeah it may not be right then and

0:43:22.480,0:43:27.119
there but later on it's gonna come back

0:43:25.599,0:43:29.280
you know what i mean you gotta do things

0:43:27.119,0:43:32.079
with good intentions that's a great

0:43:29.280,0:43:32.880
segue too you know we didn't wanna talk

0:43:32.079,0:43:35.680
a lot about

0:43:32.880,0:43:37.599
where we are today but like think about

0:43:35.680,0:43:39.200
the foundation we built

0:43:37.599,0:43:40.480
and you know things that stick out to

0:43:39.200,0:43:41.680
you guys right i mean i think we're all

0:43:40.480,0:43:43.680
on the same page with

0:43:41.680,0:43:44.800
we're empowering our employees we're

0:43:43.680,0:43:46.079
empowering our team

0:43:44.800,0:43:47.920
because they're no they're no longer

0:43:46.079,0:43:51.359
employees they're team they're family

0:43:47.920,0:43:53.440
right we we are positive

0:43:51.359,0:43:54.560
right we we try there's so many negative

0:43:53.440,0:43:56.160
things in life that happen

0:43:54.560,0:43:58.319
yeah let's do everything we can to look

0:43:56.160,0:44:00.160
at the positive and things

0:43:58.319,0:44:01.520
let's look at people that are proactive

0:44:00.160,0:44:03.119
right why because

0:44:01.520,0:44:05.119
we want people to come into this

0:44:03.119,0:44:06.480
business with us uh

0:44:05.119,0:44:07.760
if you want to be an owner if you want

0:44:06.480,0:44:08.400
to be an entrepreneur if you want to

0:44:07.760,0:44:10.800
come in and

0:44:08.400,0:44:11.760
this is a stepping stone to you to grow

0:44:10.800,0:44:14.000
as a person

0:44:11.760,0:44:14.880
as an entrepreneur let us be that

0:44:14.000,0:44:17.040
stepping stone

0:44:14.880,0:44:18.480
yeah we're here to to reinforce

0:44:17.040,0:44:21.200
confidence in you

0:44:18.480,0:44:22.560
that if you want to build a division

0:44:21.200,0:44:24.240
build it with us

0:44:22.560,0:44:25.760
it could be yours but we're here to

0:44:24.240,0:44:26.960
support you yeah it is what do we

0:44:25.760,0:44:29.680
realize that

0:44:26.960,0:44:30.800
you're you're nothing in this life

0:44:29.680,0:44:32.960
without the support team

0:44:30.800,0:44:34.400
yeah right it's a big piece of how we've

0:44:32.960,0:44:36.960
been successful

0:44:34.400,0:44:37.920
and i mean it's it's the characteristics

0:44:36.960,0:44:40.480
that we look for

0:44:37.920,0:44:42.400
in people and that rosellato again the

0:44:40.480,0:44:45.040
foundation of rosado's family

0:44:42.400,0:44:47.359
the foundation of rosellato is that we

0:44:45.040,0:44:49.200
are creating a lifestyle

0:44:47.359,0:44:50.880
you know it's not just a black and white

0:44:49.200,0:44:51.520
thing here like even though black and

0:44:50.880,0:44:55.119
white

0:44:51.520,0:44:57.200
is the colors that we live on is

0:44:55.119,0:44:59.280
it's a lifestyle the lifestyle is

0:44:57.200,0:45:00.400
happiness happiness is because it's our

0:44:59.280,0:45:04.240
family

0:45:00.400,0:45:05.599
family is who we love right so it's like

0:45:04.240,0:45:06.800
you know people talk about rick why do

0:45:05.599,0:45:08.240
you guys share so much about the

0:45:06.800,0:45:09.040
business why do you guys talk about

0:45:08.240,0:45:11.520
cleaning so

0:45:09.040,0:45:12.480
why do you share so many insights it's

0:45:11.520,0:45:14.960
because you can't

0:45:12.480,0:45:17.119
take our family you can't take who we at

0:45:14.960,0:45:19.200
who we are at the core

0:45:17.119,0:45:21.119
that we'll share everything right

0:45:19.200,0:45:21.680
because this industry has changed our

0:45:21.119,0:45:24.319
lives

0:45:21.680,0:45:25.359
yeah and that's why i think um people

0:45:24.319,0:45:29.599
want to remember

0:45:25.359,0:45:32.079
that when when they're struggling

0:45:29.599,0:45:34.160
it's probably gonna get worse but

0:45:32.079,0:45:36.480
tomorrow's gonna happen

0:45:34.160,0:45:38.240
like you're gonna get through today

0:45:36.480,0:45:38.560
you're gonna get through tomorrow it's

0:45:38.240,0:45:41.920
gonna

0:45:38.560,0:45:45.839
be better bad as it seems and you

0:45:41.920,0:45:46.240
being broke and it's gonna get better

0:45:45.839,0:45:48.319
you

0:45:46.240,0:45:49.599
got you just have to keep pressing yeah

0:45:48.319,0:45:53.040
you have to don't give up

0:45:49.599,0:45:54.800
you know because not not every story

0:45:53.040,0:45:56.560
and cleaning and everything is is a

0:45:54.800,0:45:59.760
success story you know like

0:45:56.560,0:46:00.000
we failed plenty of times to get where

0:45:59.760,0:46:02.880
we're

0:46:00.000,0:46:03.839
at like it's not all like you said when

0:46:02.880,0:46:06.560
we first started off

0:46:03.839,0:46:07.280
it's not all gravy over here it we

0:46:06.560,0:46:09.760
struggled

0:46:07.280,0:46:10.880
hard struggled people don't even know

0:46:09.760,0:46:12.240
literally

0:46:10.880,0:46:14.480
i think the first three years you would

0:46:12.240,0:46:17.440
text me all the time rick the the card

0:46:14.480,0:46:19.040
declined this again we don't that is the

0:46:17.440,0:46:22.000
history

0:46:19.040,0:46:22.319
and even even even at this level we've

0:46:22.000,0:46:25.599
like

0:46:22.319,0:46:28.560
a couple years like last year 2019. yeah

0:46:25.599,0:46:28.960
look oh yeah yeah we had we went through

0:46:28.560,0:46:30.560
some

0:46:28.960,0:46:32.160
it doesn't we went through some stuff

0:46:30.560,0:46:33.440
man the struggle doesn't end

0:46:32.160,0:46:35.280
yeah like because you're you're a new

0:46:33.440,0:46:35.760
business at one millimeter and you have

0:46:35.280,0:46:37.760
your own

0:46:35.760,0:46:38.880
business at five million in revenue yeah

0:46:37.760,0:46:41.839
like you have

0:46:38.880,0:46:42.400
growth pain points and you just have to

0:46:41.839,0:46:44.240
adapt

0:46:42.400,0:46:45.680
yeah no matter what right now it doesn't

0:46:44.240,0:46:48.720
end after

0:46:45.680,0:46:51.839
the beginnings of the beginning

0:46:48.720,0:46:54.640
heartaches like you keep growing

0:46:51.839,0:46:55.359
and yeah think about it think about

0:46:54.640,0:46:57.119
right now

0:46:55.359,0:46:58.720
we are a different company today yeah

0:46:57.119,0:47:01.760
100 percent last year

0:46:58.720,0:47:03.440
oh shoot yeah we're about to embark in a

0:47:01.760,0:47:05.760
whole nother

0:47:03.440,0:47:07.599
you know journey now we've got all art

0:47:05.760,0:47:10.240
kinds of things we're about to be in 25

0:47:07.599,0:47:12.240
states right so like again

0:47:10.240,0:47:14.000
what i wanted to end the cup and because

0:47:12.240,0:47:16.000
again this could go on for free i know

0:47:14.000,0:47:17.599
so long what i wanted to end with though

0:47:16.000,0:47:19.359
is

0:47:17.599,0:47:20.800
if you don't have a support system out

0:47:19.359,0:47:23.119
there

0:47:20.800,0:47:24.640
and you're a mom and pop shop and you're

0:47:23.119,0:47:26.480
a small cleaning company and you're

0:47:24.640,0:47:28.880
trying to grow you try to learn

0:47:26.480,0:47:30.319
know that you have support here with us

0:47:28.880,0:47:33.040
yeah right oh my gosh yeah

0:47:30.319,0:47:34.319
anybody could call us reach out you know

0:47:33.040,0:47:36.240
send me a message

0:47:34.319,0:47:37.520
find us on social media follow us

0:47:36.240,0:47:40.480
subscribe to our channel

0:47:37.520,0:47:42.240
check out cleanity cocktails we are here

0:47:40.480,0:47:43.359
as a support system for those that don't

0:47:42.240,0:47:45.680
have it

0:47:43.359,0:47:46.640
uh our doors are open you guys have seen

0:47:45.680,0:47:48.720
people coming in here

0:47:46.640,0:47:50.559
try to learn understand the business

0:47:48.720,0:47:51.119
because who better to learn from the

0:47:50.559,0:47:54.160
business

0:47:51.119,0:47:57.280
than people that have lived struggled

0:47:54.160,0:47:58.720
fought that fight than people like us or

0:47:57.280,0:48:01.040
others right we've got great friends

0:47:58.720,0:48:03.359
here in chicago area where

0:48:01.040,0:48:04.480
you know i we team up we partner we

0:48:03.359,0:48:06.720
collaborate

0:48:04.480,0:48:07.839
this is this is a competitive industry

0:48:06.720,0:48:11.280
but it doesn't

0:48:07.839,0:48:12.720
it doesn't have to be a a mean industry

0:48:11.280,0:48:13.599
right like there's so much business out

0:48:12.720,0:48:14.880
there work

0:48:13.599,0:48:17.200
tonight i mean you talk about all the

0:48:14.880,0:48:18.640
time the guys that we have here in the

0:48:17.200,0:48:20.800
chicago area that we're friends with

0:48:18.640,0:48:23.119
right the the soul of mark

0:48:20.800,0:48:25.839
juan those and what's the last time we

0:48:23.119,0:48:27.680
went up for a bid against those guys

0:48:25.839,0:48:29.040
never yeah we just you shared the

0:48:27.680,0:48:31.040
business share the business

0:48:29.040,0:48:32.559
share it right like there's so much out

0:48:31.040,0:48:33.920
there we have an affiliate partner

0:48:32.559,0:48:35.200
network for those that don't know on the

0:48:33.920,0:48:37.440
rosellato side

0:48:35.200,0:48:38.800
where we're always looking for good

0:48:37.440,0:48:40.319
cleaning business owners

0:48:38.800,0:48:42.160
that want to team up and work with us

0:48:40.319,0:48:46.079
because we're go we are

0:48:42.160,0:48:48.400
nationwide right so again

0:48:46.079,0:48:49.760
we could talk hours more stories let's

0:48:48.400,0:48:51.280
wrap it up with

0:48:49.760,0:48:52.960
well here i want to say one other thing

0:48:51.280,0:48:54.800
too though you know like

0:48:52.960,0:48:57.040
when ricky was touching on um reaching

0:48:54.800,0:48:58.400
out to us and i don't want this to sound

0:48:57.040,0:48:59.200
arrogant in any type of way but

0:48:58.400,0:49:02.480
sometimes it's

0:48:59.200,0:49:03.040
lonely at the top and when i say that

0:49:02.480,0:49:05.440
it's like

0:49:03.040,0:49:08.000
you have people that you're in charge of

0:49:05.440,0:49:09.359
and and sometimes people forget

0:49:08.000,0:49:11.119
the weight that's on your shoulders you

0:49:09.359,0:49:13.200
know but

0:49:11.119,0:49:15.359
from a business owner to another one

0:49:13.200,0:49:17.359
like we are here

0:49:15.359,0:49:18.880
reach out even if it's like hey how did

0:49:17.359,0:49:19.839
you get through this how did you get

0:49:18.880,0:49:23.200
through that

0:49:19.839,0:49:26.240
because there was times where we

0:49:23.200,0:49:28.160
it was rick and i almost shedding a tear

0:49:26.240,0:49:31.440
like oh man what are we gonna do

0:49:28.160,0:49:34.720
2018 yeah 2019.

0:49:31.440,0:49:37.680
and um we got through it you know so

0:49:34.720,0:49:39.359
if you don't have that person yeah we're

0:49:37.680,0:49:42.480
we are here

0:49:39.359,0:49:46.000
to talk mentor

0:49:42.480,0:49:48.720
help in any type of way you know so

0:49:46.000,0:49:50.160
carry on no so i'd say on that note

0:49:48.720,0:49:51.359
because we can keep going guys yeah we

0:49:50.160,0:49:54.640
could cheers cheers

0:49:51.359,0:49:57.440
thank you love you guys

0:49:54.640,0:49:58.160
love you guys and again cleaning

0:49:57.440,0:50:00.480
cocktails

0:49:58.160,0:50:02.800
you guys you guys know what it's about

0:50:00.480,0:50:06.079
talk about storytelling here man

0:50:02.800,0:50:08.720
please subscribe check in listen to us

0:50:06.079,0:50:11.599
find us view everything that you guys

0:50:08.720,0:50:14.240
need in our industry we're here for so

0:50:11.599,0:50:16.319
again thank you look below drop a

0:50:14.240,0:50:18.000
comment

0:50:16.319,0:50:20.400
tell what other topics you guys want us

0:50:18.000,0:50:23.599
to discuss about again we're we're here

0:50:20.400,0:50:25.599
to empower the cleaning industry uh

0:50:23.599,0:50:28.160
thank you love you respect you until

0:50:25.599,0:50:28.160
next time