0:00:04.930,0:00:10.800 [Music] 0:00:07.670,0:00:12.870 my name is Ricky regalado the founder of 0:00:10.800,0:00:14.040 route the service platform it's a sales 0:00:12.870,0:00:16.529 platform for the commercial cleaning 0:00:14.040,0:00:18.180 services industry I am also the owner of 0:00:16.529,0:00:20.640 Rose a lot of services a family-owned 0:00:18.180,0:00:22.920 commercial cleaning company so welcome 0:00:20.640,0:00:24.240 to cleaning and cockt it's a show where 0:00:22.920,0:00:26.820 I get the opportunity to sit down with 0:00:24.240,0:00:29.580 cleaning industry experts and share 0:00:26.820,0:00:32.130 stories talk shop about the industry 0:00:29.580,0:00:35.120 so grab your cocktail listen in and I 0:00:32.130,0:00:35.120 hope you guys enjoy the show 0:00:37.400,0:00:42.300 [Music] 0:00:39.860,0:00:44.850 alright guys welcome to another episode 0:00:42.300,0:00:46.260 of cleaning and cocktails as you see 0:00:44.850,0:00:48.600 mate already drinking his beer back 0:00:46.260,0:00:50.640 right there today brings me great 0:00:48.600,0:00:52.890 pleasure you guys I've got some pretty 0:00:50.640,0:00:54.420 big names here it's important people and 0:00:52.890,0:00:56.150 the important brand that I have on the 0:00:54.420,0:00:59.280 show here today to to talk about 0:00:56.150,0:01:00.960 chemicals talk about solutions talking 0:00:59.280,0:01:02.550 about disinfecting you know these are 0:01:00.960,0:01:06.150 big terms in the cleaning industry right 0:01:02.550,0:01:08.729 now that are just everywhere so I said 0:01:06.150,0:01:10.800 why not bring some people some experts 0:01:08.729,0:01:13.170 to the show to talk about this right 0:01:10.800,0:01:15.000 because the basis of this show is just 0:01:13.170,0:01:17.729 bringing cleaning industry experts 0:01:15.000,0:01:20.810 bringing cleaning industry professionals 0:01:17.729,0:01:23.820 business owners support buyers 0:01:20.810,0:01:25.979 manufacturers to talk shop story tell 0:01:23.820,0:01:27.000 and really give some good insight on 0:01:25.979,0:01:29.220 what's going on with the cleaning 0:01:27.000,0:01:31.800 industry so again thank you everyone 0:01:29.220,0:01:33.960 who's on the show I got Frank Nate Jim 0:01:31.800,0:01:36.240 from the Spartan Chemical brand I'm 0:01:33.960,0:01:37.979 gonna let Frank take it away here givers 0:01:36.240,0:01:40.890 you know tell us who you are probably 0:01:37.979,0:01:44.340 been in the business and why should 0:01:40.890,0:01:46.770 people know who Frank is well my name is 0:01:44.340,0:01:48.660 Frank Trevisani I'm a manager building 0:01:46.770,0:01:51.090 service contractors for Spartan chemical 0:01:48.660,0:01:53.729 then with Spartan for 20 years I've been 0:01:51.090,0:01:55.470 in the industry for 40 years cleaned a 0:01:53.729,0:01:58.770 lot of toilets wrecked a lot of floors 0:01:55.470,0:02:01.649 you know learned through you know hard 0:01:58.770,0:02:05.039 knocks I think it's the time of our 0:02:01.649,0:02:06.600 industry that if we do it right it'll 0:02:05.039,0:02:08.819 bring us to the next level we've always 0:02:06.600,0:02:10.890 been considered a commodity now I think 0:02:08.819,0:02:12.990 people are starting to value the way we 0:02:10.890,0:02:15.209 clean and how we clean and I think it's 0:02:12.990,0:02:17.430 very important and I commend you Ric for 0:02:15.209,0:02:18.630 putting this on because I think there's 0:02:17.430,0:02:20.490 a lot of misconceptions out there 0:02:18.630,0:02:22.860 there's a lot of snake oil out there and 0:02:20.490,0:02:25.230 I think we have to address them now 0:02:22.860,0:02:27.780 while we move up to this next level so 0:02:25.230,0:02:29.420 we're not considered used-car salesman 0:02:27.780,0:02:31.709 and I think we should be considered 0:02:29.420,0:02:33.599 professionals in our industry we have to 0:02:31.709,0:02:35.310 know what we're doing and we have to 0:02:33.599,0:02:37.020 know how to address this Cobra and 0:02:35.310,0:02:38.550 there's a lot of misconceptions out 0:02:37.020,0:02:40.680 there and I hopefully will address them 0:02:38.550,0:02:42.780 today like electrostatic sprayers and 0:02:40.680,0:02:45.420 things like that and we have Jim Miller 0:02:42.780,0:02:47.939 from spark chemical we brought Nate Nate 0:02:45.420,0:02:49.860 is a chemist he's very involved in this 0:02:47.939,0:02:52.500 he's up to date on our laws and I think 0:02:49.860,0:02:55.440 he's going to be very informative 0:02:52.500,0:02:57.420 for your group today awesome thank you 0:02:55.440,0:02:59.730 so much Frank Nate what about yourself 0:02:57.420,0:03:02.760 event so I've been with Spartan since 0:02:59.730,0:03:05.220 2006 started out as a formulator my 0:03:02.760,0:03:07.050 background is I've got a Bachelors of 0:03:05.220,0:03:09.420 chemistry chemistry degree from Texas 0:03:07.050,0:03:11.490 A&M and then a master's in analytical 0:03:09.420,0:03:14.010 chemistry from the Ohio State University 0:03:11.490,0:03:15.870 I started out as a formulating chemist 0:03:14.010,0:03:17.880 I've had I have over 45 products in the 0:03:15.870,0:03:19.459 Spartan lineup my current role is 0:03:17.880,0:03:22.380 manager research and product development 0:03:19.459,0:03:24.440 so I oversee our quality control team 0:03:22.380,0:03:26.700 and our formulations chemists and 0:03:24.440,0:03:31.440 microbiologists on all of our new 0:03:26.700,0:03:32.700 products and our current products thank 0:03:31.440,0:03:34.230 you so much Nate that was like the 0:03:32.700,0:03:37.530 starting lineup right there from the 0:03:34.230,0:03:41.160 Ohio State Jim what about you I've been 0:03:37.530,0:03:44.550 with Spartan for 34 years as of March 0:03:41.160,0:03:47.970 26th of this year so always in the 0:03:44.550,0:03:50.040 Chicago market and I've seen a lot of 0:03:47.970,0:03:52.470 things I've never quite seen anything 0:03:50.040,0:03:55.170 like this copán 19 though what we're 0:03:52.470,0:03:58.760 going through right now then to you know 0:03:55.170,0:04:03.510 was through Smurfs ours went through 0:03:58.760,0:04:05.959 h1n1 all you know all of it and but this 0:04:03.510,0:04:09.510 one is this one takes the cake as far as 0:04:05.959,0:04:13.290 the reaction and this house care people 0:04:09.510,0:04:15.660 are and just the misconceptions as you 0:04:13.290,0:04:17.880 said so I commend you as well as like 0:04:15.660,0:04:21.690 Frank said for putting this on because 0:04:17.880,0:04:24.270 hopefully we'll will shed some more some 0:04:21.690,0:04:26.400 better light on what's what's really the 0:04:24.270,0:04:28.800 best way to address this and to go 0:04:26.400,0:04:30.870 forward as far as cleaning and as Frank 0:04:28.800,0:04:33.180 said I think you're the bar is 0:04:30.870,0:04:35.940 definitely gonna be raised as far as 0:04:33.180,0:04:37.590 cleaning it has been commoditized and 0:04:35.940,0:04:39.690 it's the first thing that's been cut and 0:04:37.590,0:04:42.750 scope of work is probably going to be 0:04:39.690,0:04:45.090 looked at quite a bit now and high-touch 0:04:42.750,0:04:46.860 porters and we've been put in place so 0:04:45.090,0:04:48.780 it's it's gonna be pretty it's gonna be 0:04:46.860,0:04:50.580 pretty cool going forward as far as the 0:04:48.780,0:04:52.890 cleaning industry we're front and center 0:04:50.580,0:04:55.560 right now so hopefully we can help 0:04:52.890,0:04:58.320 people shine like they should yeah I 0:04:55.560,0:05:01.289 mean that's that's exactly the main 0:04:58.320,0:05:05.340 point of this guys is we are in a new 0:05:01.289,0:05:06.460 light this is our time to shine but like 0:05:05.340,0:05:07.690 you guys are saying 0:05:06.460,0:05:09.250 do it right we've got to do it 0:05:07.690,0:05:11.199 commendable as far as you know being 0:05:09.250,0:05:14.380 professional and bring putting the foot 0:05:11.199,0:05:16.630 the best foot forward and thanks to you 0:05:14.380,0:05:17.949 guys for putting made on here that was 0:05:16.630,0:05:20.020 actually something I was gonna ask you 0:05:17.949,0:05:21.819 guys about and maybe not necessarily 0:05:20.020,0:05:24.669 chemists but just somebody who knows 0:05:21.819,0:05:27.789 even more so about the chemical 0:05:24.669,0:05:30.160 structure because there is so many out 0:05:27.789,0:05:31.509 there you guys like I every single day 0:05:30.160,0:05:33.430 somebody's coming out of the woodwork 0:05:31.509,0:05:35.319 and trying to sell me a chemical so 0:05:33.430,0:05:37.210 we're not you know we're not here to 0:05:35.319,0:05:39.099 sell anything today it's it's more of 0:05:37.210,0:05:41.259 let's get down to the nitty-gritty of 0:05:39.099,0:05:43.389 these solutions because like my first 0:05:41.259,0:05:46.930 question to you guys is gonna be you 0:05:43.389,0:05:49.509 know I I knew about the EPA and I knew 0:05:46.930,0:05:52.690 about you know the lists and you know 0:05:49.509,0:05:55.199 approval CDC all these requirements and 0:05:52.690,0:05:57.460 approvals but I gotta be honest with you 0:05:55.199,0:06:01.630 just like a lot of other business owners 0:05:57.460,0:06:03.370 I did it by - I didn't buy the product 0:06:01.630,0:06:04.419 because it was EPA registered you know I 0:06:03.370,0:06:06.849 didn't look for some of these 0:06:04.419,0:06:09.520 qualifications before where now it's 0:06:06.849,0:06:11.320 like the client is asking us right the 0:06:09.520,0:06:13.990 client is asking the business owner is 0:06:11.320,0:06:16.570 this an EPA list and approved chemical 0:06:13.990,0:06:19.180 so so the Segway on that you know 0:06:16.570,0:06:21.220 whoever wants to take the question what 0:06:19.180,0:06:25.120 does it mean to be a PA list and 0:06:21.220,0:06:26.800 approved as a chemical solution Nate why 0:06:25.120,0:06:28.900 don't you answer that yeah all right 0:06:26.800,0:06:31.240 I'll take that so EPA listen is the 0:06:28.900,0:06:34.060 products that the EPA is recognizing for 0:06:31.240,0:06:36.880 being effective against or potentially 0:06:34.060,0:06:40.780 effective against SARS co2 which is the 0:06:36.880,0:06:42.460 virus that leads to Koba 19 which is the 0:06:40.780,0:06:46.210 disease that everyone's worried about 0:06:42.460,0:06:48.580 getting right now list in is started out 0:06:46.210,0:06:50.979 it's it's been an evolving list so part 0:06:48.580,0:06:52.840 of the issue with EPA registered 0:06:50.979,0:06:56.789 products is because it's such a new 0:06:52.840,0:06:59.979 emerging Biogen so new there is not a 0:06:56.789,0:07:02.080 registered way there's not a test method 0:06:59.979,0:07:03.669 or an organism that we can test against 0:07:02.080,0:07:06.039 right now to get the specific source 0:07:03.669,0:07:07.840 code - I will say there are plenty of 0:07:06.039,0:07:10.030 testing labs that are developing 0:07:07.840,0:07:11.620 something right now so I would say end 0:07:10.030,0:07:14.080 of the year beginning of next year 0:07:11.620,0:07:16.120 you're probably going to see specific 0:07:14.080,0:07:19.300 disinfectants that have claims that say 0:07:16.120,0:07:19.930 they can kill SARS co2 right now nothing 0:07:19.300,0:07:21.729 can do it 0:07:19.930,0:07:24.400 so listen started out at the beginning 0:07:21.729,0:07:26.350 of March when this became an issue with 0:07:24.400,0:07:28.780 just being products that had the 0:07:26.350,0:07:32.139 emerging viral pathogen claim meaning 0:07:28.780,0:07:34.300 you had established efficacy and verbage 0:07:32.139,0:07:36.280 with the EPA on your master label for 0:07:34.300,0:07:39.520 your registrations that said you could 0:07:36.280,0:07:42.190 kill much harder to kill organisms or 0:07:39.520,0:07:44.259 viruses than what was out there right 0:07:42.190,0:07:46.300 now which is the new one it did then 0:07:44.259,0:07:48.220 evolve to as the scientific community 0:07:46.300,0:07:51.639 has come to the realization that look 0:07:48.220,0:07:54.880 Sarris co2 is a corona virus if you can 0:07:51.639,0:07:57.340 kill human coronavirus or the SARS 0:07:54.880,0:07:59.680 associated corona virus or a couple 0:07:57.340,0:08:02.530 other different corona viruses you can 0:07:59.680,0:08:04.150 kill you should be able to kill this 0:08:02.530,0:08:07.060 corona virus because there's nothing 0:08:04.150,0:08:09.160 different structurally from other corona 0:08:07.060,0:08:11.410 viruses it's just that this one's new to 0:08:09.160,0:08:13.599 our bodies we don't have we haven't 0:08:11.410,0:08:15.160 built up an immunity to it so list n is 0:08:13.599,0:08:18.280 any product that is an emerging viral 0:08:15.160,0:08:20.500 pathogen product or has a corona virus 0:08:18.280,0:08:22.720 claim of some form or fashion 0:08:20.500,0:08:24.669 so it's an amalgamation of products it's 0:08:22.720,0:08:27.820 evolved they've updated about five or 0:08:24.669,0:08:30.160 six times since then to continue to act 0:08:27.820,0:08:31.750 to give you as many offerings there but 0:08:30.160,0:08:33.610 that means it's neither established that 0:08:31.750,0:08:35.409 it's can kill a virus it's harder to 0:08:33.610,0:08:37.450 kill than a corona virus or it has 0:08:35.409,0:08:40.659 established efficacy against a type of 0:08:37.450,0:08:42.250 crown of iris okay so I mean Dan I kind 0:08:40.659,0:08:44.529 of went right into my next question when 0:08:42.250,0:08:45.790 we were going to talk about testing so 0:08:44.529,0:08:48.310 like you you really nailed it right 0:08:45.790,0:08:51.700 there were it's not that we we literally 0:08:48.310,0:08:55.000 can't test yet I'm the time the SARS - 0:08:51.700,0:08:57.970 Kovach right but because you said the 0:08:55.000,0:09:00.550 fact that it can kill a corona virus it 0:08:57.970,0:09:02.320 correct it can be on that list but I 0:09:00.550,0:09:05.589 gotta believe that the testing now is is 0:09:02.320,0:09:07.240 going to begin right it's going it's 0:09:05.589,0:09:09.640 starting - you have to understand with 0:09:07.240,0:09:13.270 EP registrations it takes a long time 0:09:09.640,0:09:15.730 there's always lag so part of where this 0:09:13.270,0:09:21.100 emerging viral pathogen these products 0:09:15.730,0:09:23.200 came into being was flashback - what six 0:09:21.100,0:09:24.910 years ago or so four years ago when we 0:09:23.200,0:09:27.550 had Ebola everyone was worried about 0:09:24.910,0:09:29.680 Ebola the EPA realized that they were in 0:09:27.550,0:09:32.050 a position where new things would come 0:09:29.680,0:09:33.820 into play that would be that they 0:09:32.050,0:09:36.600 couldn't make claim 0:09:33.820,0:09:39.670 to kill so they started to allow 0:09:36.600,0:09:43.330 registrations to say there's a hierarchy 0:09:39.670,0:09:45.250 of types of viruses and if you can kill 0:09:43.330,0:09:47.710 the hardest to kill in virus which is a 0:09:45.250,0:09:51.010 non enveloped small non-enveloped virus 0:09:47.710,0:09:53.950 you can kill a large non-developed or an 0:09:51.010,0:09:56.470 enveloped virus coronaviruses down here 0:09:53.950,0:09:58.870 at the bottom so if you can kill they're 0:09:56.470,0:10:02.350 really hard to kill small non-enveloped 0:09:58.870,0:10:04.030 viruses it's really easy to assume that 0:10:02.350,0:10:06.190 you can kill anything below this and 0:10:04.030,0:10:07.630 that that hierarchy so they they 0:10:06.190,0:10:10.150 realized that during the Ebola outbreak 0:10:07.630,0:10:12.700 that they technically by their letter 0:10:10.150,0:10:14.830 the law didn't have ammunition to say 0:10:12.700,0:10:16.750 here's what you can do to kill it but if 0:10:14.830,0:10:18.610 you can stack up to higher tier viruses 0:10:16.750,0:10:19.900 you can say okay it's reasonably it 0:10:18.610,0:10:21.250 assumed that we're going to be effective 0:10:19.900,0:10:23.680 against this because there's always lag 0:10:21.250,0:10:25.660 so that you're gonna see six to eight 0:10:23.680,0:10:29.260 months from now products hitting the 0:10:25.660,0:10:31.510 market that are having approved EPA kill 0:10:29.260,0:10:33.910 claim against SARS co2 but until that 0:10:31.510,0:10:35.530 starts to happen you're going to have 0:10:33.910,0:10:38.020 anything that can kill a corona virus 0:10:35.530,0:10:39.640 can't should be able to kill this one so 0:10:38.020,0:10:42.640 it's it's good enough and it's a 0:10:39.640,0:10:44.860 benchmark for now 0:10:42.640,0:10:47.230 that's where with all disinfectants it's 0:10:44.860,0:10:49.960 really registrations of a disinfectant 0:10:47.230,0:10:53.500 is a shotgun approach to how do you 0:10:49.960,0:10:55.960 tackle something you go and you select 0:10:53.500,0:10:57.880 your bacteria your viruses your fungus 0:10:55.960,0:10:59.830 is that you want to try to kill that 0:10:57.880,0:11:01.180 give you enough coverage but you're 0:10:59.830,0:11:04.030 never going to have a product that's 0:11:01.180,0:11:07.630 going to have a registered claim to kill 0:11:04.030,0:11:10.150 everything but you can associate is this 0:11:07.630,0:11:11.380 virus or is this bacteria similar enough 0:11:10.150,0:11:13.810 to something else that I have on the 0:11:11.380,0:11:15.400 label that I can assume that it will 0:11:13.810,0:11:18.460 kill this if it's not already on the 0:11:15.400,0:11:20.710 slate okay nod thank you so much that's 0:11:18.460,0:11:22.900 that's a clarifying point right there 0:11:20.710,0:11:24.820 where many people wouldn't you know they 0:11:22.900,0:11:26.440 asked questions about the corona virus 0:11:24.820,0:11:27.670 el Ricketts says corona virus on the 0:11:26.440,0:11:29.770 label right here I should be fine right 0:11:27.670,0:11:31.240 I just told them you know keep digging 0:11:29.770,0:11:33.670 keep looking more but if it's on the 0:11:31.240,0:11:34.960 label and it's on the list you know 0:11:33.670,0:11:37.150 you're taking the right steps to be 0:11:34.960,0:11:39.100 using the right product god I think 0:11:37.150,0:11:40.810 another big thing is you have to make 0:11:39.100,0:11:43.480 sure you give it the contact time well 0:11:40.810,0:11:45.160 we're the days of a spray and wiper over 0:11:43.480,0:11:47.510 with if you're going to tuck my line 0:11:45.160,0:11:50.150 Frank you took my line 0:11:47.510,0:11:52.310 that's the truth you've got to really 0:11:50.150,0:11:54.140 give it contact time in fact it's funny 0:11:52.310,0:11:55.850 and there's so many snake oil is out 0:11:54.140,0:11:57.620 there now because of this you know 0:11:55.850,0:11:59.870 people think that they can spray with 0:11:57.620,0:12:01.730 Elektra an electronics / electrostatic 0:11:59.870,0:12:04.220 sprayer and it's gonna disinfect if you 0:12:01.730,0:12:05.810 don't clean first and and and Nate you 0:12:04.220,0:12:07.940 could jump in on this but this is 0:12:05.810,0:12:11.440 bothering me and I see more and more the 0:12:07.940,0:12:13.640 snake off I just saw some a BSc Tony a 0:12:11.440,0:12:16.910 product that they could be in the last 0:12:13.640,0:12:19.550 30 days yeah you know this is this is 0:12:16.910,0:12:21.680 exactly this is exactly the stuff I want 0:12:19.550,0:12:23.270 to talk about Frank you just Jeremy your 0:12:21.680,0:12:26.570 beat me to the punch here this is great 0:12:23.270,0:12:28.160 so you address it as a as a chemist I 0:12:26.570,0:12:31.250 mean I may be wrong on this thing but 0:12:28.160,0:12:33.950 there's no Merkel you know if we clean 0:12:31.250,0:12:35.450 properly and we don't miss steps we're 0:12:33.950,0:12:37.370 in good shape and I had some funny 0:12:35.450,0:12:40.190 that's it oh now we're gonna totally 0:12:37.370,0:12:42.320 clean a building monkey do this anyway 0:12:40.190,0:12:44.090 you know just me two and a half cents a 0:12:42.320,0:12:46.190 square foot to cheat you because I can't 0:12:44.090,0:12:47.720 do it for that so pay me the ten cents a 0:12:46.190,0:12:49.820 square foot so I can do a thorough 0:12:47.720,0:12:51.800 cleaning that you want yeah so Nate 0:12:49.820,0:12:55.700 before you jump in i wanna i'm gonna lay 0:12:51.800,0:12:58.690 out this this process that you know me 0:12:55.700,0:13:01.010 as a BSC on the BSC side of my business 0:12:58.690,0:13:02.270 tell me if I'm right and Jim I kind of 0:13:01.010,0:13:04.250 touched on this with you in the past 0:13:02.270,0:13:06.260 tell me what you think about this guys 0:13:04.250,0:13:08.120 right so we just did some workshops we 0:13:06.260,0:13:09.770 did some classes because I am taking 0:13:08.120,0:13:10.970 this very serious Frank right I was one 0:13:09.770,0:13:13.130 of those guys in the beginning I'll be 0:13:10.970,0:13:14.270 honest with you where these machines 0:13:13.130,0:13:16.280 came out and I was like oh wow 0:13:14.270,0:13:18.470 production time I'll have to battle I'm 0:13:16.280,0:13:20.450 we're golden let's go you know we're 0:13:18.470,0:13:22.340 gonna get the job done quicker very 0:13:20.450,0:13:23.750 quickly my quality control girl in the 0:13:22.340,0:13:27.110 office she's like Rick something's not 0:13:23.750,0:13:29.270 this you're avoiding the processes right 0:13:27.110,0:13:32.570 now so let's build our process so Nate 0:13:29.270,0:13:34.790 this is our process today we we call it 0:13:32.570,0:13:36.560 processing we really we tell our clients 0:13:34.790,0:13:38.990 to clients already that we have have 0:13:36.560,0:13:41.720 bought in have understood the time 0:13:38.990,0:13:43.790 allocation that we need and we've said 0:13:41.720,0:13:45.620 we're going to process your building 0:13:43.790,0:13:48.050 versus clean your building so what I 0:13:45.620,0:13:51.020 mean by processing is our first step is 0:13:48.050,0:13:54.050 cleaning ran white Frank right as far as 0:13:51.020,0:13:56.630 the neutral cleaners framed at pH level 0:13:54.050,0:13:58.610 seven or lower cleaning the surfaces 0:13:56.630,0:14:00.440 with that prepping removing the soil and 0:13:58.610,0:14:02.600 the dirt visible not visible 0:14:00.440,0:14:03.890 then we go in with the disinfectant now 0:14:02.600,0:14:05.540 you've got the ones that are one minute 0:14:03.890,0:14:07.310 12 time you got the ones with 10 minute 0:14:05.540,0:14:09.980 I'll ask Nate to dig in on those 0:14:07.310,0:14:13.820 differentiators for me in a bit but we 0:14:09.980,0:14:16.970 go in with that that second step we then 0:14:13.820,0:14:19.130 wait the dwell time and then come in 0:14:16.970,0:14:21.470 with rinse water with a rag with rinse 0:14:19.130,0:14:24.800 water damp the rag and then remove the 0:14:21.470,0:14:27.500 disinfectant for the third step now am i 0:14:24.800,0:14:29.630 doing too many steps or am i because I 0:14:27.500,0:14:31.610 started to get to the point where now 0:14:29.630,0:14:33.800 disinfectant is gonna hurt people if 0:14:31.610,0:14:35.480 they're sitting on a on a surface for 0:14:33.800,0:14:37.910 too long and never being cleaned or 0:14:35.480,0:14:40.580 wiped the right way with a dry rag for 0:14:37.910,0:14:42.110 example you guys like by listening to 0:14:40.580,0:14:44.540 those three I'm sorry I'm rambling here 0:14:42.110,0:14:47.870 but it's very important right that 0:14:44.540,0:14:48.770 process Nate did am i doing too many am 0:14:47.870,0:14:51.530 i doing just enough 0:14:48.770,0:14:53.270 did I miss a step no I don't think you 0:14:51.530,0:14:56.000 missed a step there's a couple important 0:14:53.270,0:14:58.430 things that you laid out there one more 0:14:56.000,0:15:00.290 than anything right now in this 0:14:58.430,0:15:02.290 environment this pandemic number one 0:15:00.290,0:15:05.060 thing to do all the time is clean 0:15:02.290,0:15:07.910 removing the visible debris moving the 0:15:05.060,0:15:11.720 soil whatever you can see cleaning is 0:15:07.910,0:15:14.690 paramount to all of this then number two 0:15:11.720,0:15:17.420 the dwell time with the disinfectants is 0:15:14.690,0:15:19.250 also vital a disinfectants only going to 0:15:17.420,0:15:21.320 work on those organisms if they've had 0:15:19.250,0:15:23.030 enough time to come to do it and those 0:15:21.320,0:15:25.340 are ones that you've benchmarked against 0:15:23.030,0:15:27.170 it and you've got data that says that he 0:15:25.340,0:15:29.480 can kill it in this time if you go 0:15:27.170,0:15:31.520 shorter than that you're not going to 0:15:29.480,0:15:33.980 kill it completely the way that it's 0:15:31.520,0:15:36.200 designed to do but what you hit on your 0:15:33.980,0:15:38.300 third step is the one that everyone is 0:15:36.200,0:15:40.370 trying to overlook right now and it's 0:15:38.300,0:15:43.460 the one where we're going to pay the 0:15:40.370,0:15:46.250 piper six months from now ten months 0:15:43.460,0:15:48.260 from now if we're not doing when we're 0:15:46.250,0:15:51.589 not distant when we're disinfecting once 0:15:48.260,0:15:54.220 a week or once whenever and you allow 0:15:51.589,0:15:56.510 that disinfectant to dry on that surface 0:15:54.220,0:15:58.670 you're not going to see this but when 0:15:56.510,0:16:01.460 you're disinfecting every day or you're 0:15:58.670,0:16:03.470 spraying disinfectant constantly on your 0:16:01.460,0:16:05.270 high touch point services those things 0:16:03.470,0:16:06.890 are going to start to tarnish they're 0:16:05.270,0:16:09.170 going to start to become damaged or 0:16:06.890,0:16:10.660 you're going to get people that because 0:16:09.170,0:16:13.100 they're constantly coming in to cop to 0:16:10.660,0:16:14.030 disinfectants or sanitizers you know the 0:16:13.100,0:16:15.980 way they have before 0:16:14.030,0:16:16.940 their skins gonna get sensitized so now 0:16:15.980,0:16:18.950 they're gonna start breaking out into 0:16:16.940,0:16:22.250 rashes now they're going to start having 0:16:18.950,0:16:25.670 more complaints about having lesions or 0:16:22.250,0:16:28.210 rashes or skin burns all of those things 0:16:25.670,0:16:30.650 so it's very important that number one 0:16:28.210,0:16:33.230 everything needs to get clean not 0:16:30.650,0:16:35.390 everything in every environment needs to 0:16:33.230,0:16:36.770 be disinfected but everything that 0:16:35.390,0:16:39.110 you're going to come up that someone's 0:16:36.770,0:16:41.480 going to come in contact with should be 0:16:39.110,0:16:43.310 cleaned on a routine basis meaning once 0:16:41.480,0:16:45.200 a day you know if the conference rooms 0:16:43.310,0:16:46.550 or cafeterias aren't being used right 0:16:45.200,0:16:48.560 now because there's no one in the 0:16:46.550,0:16:49.880 building clean them once let them go 0:16:48.560,0:16:52.070 they're fine they don't need to be 0:16:49.880,0:16:53.630 touched for a while right but your high 0:16:52.070,0:16:55.250 touch points there definitely be cleaned 0:16:53.630,0:16:56.810 all the time if you're gonna come 0:16:55.250,0:17:00.140 through and disinfect them once a night 0:16:56.810,0:17:01.940 great but come back later mop up the 0:17:00.140,0:17:03.860 solution in some form or fashion that's 0:17:01.940,0:17:05.690 left on the residue that's left on those 0:17:03.860,0:17:08.060 surfaces so they don't tarnish degrade 0:17:05.690,0:17:09.530 or burn someone later on when they get 0:17:08.060,0:17:11.090 because you have to realize all these 0:17:09.530,0:17:13.070 disinfectants even it's a neutral one 0:17:11.090,0:17:15.260 these are pesticides these are designed 0:17:13.070,0:17:17.090 to kill things whether it be a bacteria 0:17:15.260,0:17:19.280 whether it be a virus or sometimes even 0:17:17.090,0:17:20.440 just the cells that are on your skin it 0:17:19.280,0:17:23.720 can be pretty dangerous 0:17:20.440,0:17:28.100 okay so let's I'm gonna keep digging 0:17:23.720,0:17:30.530 here right so the neutral cleaner when 0:17:28.100,0:17:32.000 somebody says pH level seven because 0:17:30.530,0:17:35.420 again this is stuff that I'm learning as 0:17:32.000,0:17:38.210 well as a BSC there I've been told 0:17:35.420,0:17:40.160 seven or lower for a neutral cleaner not 0:17:38.210,0:17:42.110 to go close to eight never to go above 0:17:40.160,0:17:44.540 eight what is break that down to 0:17:42.110,0:17:47.000 layman's terms what does that mean for 0:17:44.540,0:17:48.800 for a new a newbie commercial cleaning 0:17:47.000,0:17:50.540 company owner that's starting that's 0:17:48.800,0:17:52.370 buying this products over the counter 0:17:50.540,0:17:55.580 right like what yeah what is the 0:17:52.370,0:17:57.650 appropriate pH level is it typically a 0:17:55.580,0:18:02.270 pH neutral cleaner would be pH from six 0:17:57.650,0:18:03.320 to eight diluted make sure that you have 0:18:02.270,0:18:05.120 to remember yeah you remember 0:18:03.320,0:18:08.030 concentrates pH are going to be 0:18:05.120,0:18:09.980 different than what it is at dilution so 0:18:08.030,0:18:12.110 you take a product that could have a pH 0:18:09.980,0:18:13.820 of nine and a half ten if you're if 0:18:12.110,0:18:16.070 you're diluting it out a half ounce per 0:18:13.820,0:18:17.750 gallon the pH of that products going to 0:18:16.070,0:18:19.910 be the pH whatever your water is it's 0:18:17.750,0:18:23.450 going to be relatively neutral anything 0:18:19.910,0:18:24.920 with a lot of caustic or acid and 0:18:23.450,0:18:26.930 concentrate is still going to have a 0:18:24.920,0:18:27.770 high pH or a low pH there you don't want 0:18:26.930,0:18:29.060 to go 0:18:27.770,0:18:31.880 I don't like to hear you say seven or 0:18:29.060,0:18:33.800 lower because when you too low you're 0:18:31.880,0:18:35.510 going to become very acidic and it's 0:18:33.800,0:18:38.270 going to be just as corrosive if it's 0:18:35.510,0:18:41.990 too high what you're looking for is at 0:18:38.270,0:18:43.430 dilution six to eight five and a half to 0:18:41.990,0:18:44.090 eight and a half is about the outer 0:18:43.430,0:18:46.550 realm 0:18:44.090,0:18:48.230 that's because pH from five and a half 0:18:46.550,0:18:49.850 to six and a half is right around the pH 0:18:48.230,0:18:51.860 of your skin so it's like an irritate 0:18:49.850,0:18:54.860 you there it's also not going to be 0:18:51.860,0:18:57.880 corrosive to metals pH is higher than 0:18:54.860,0:19:01.130 eight are gonna start 2d fat your skin 0:18:57.880,0:19:03.080 and could start to tarnish some aluminum 0:19:01.130,0:19:05.900 and some of those chrome and things like 0:19:03.080,0:19:08.150 that Rick the standard is every time you 0:19:05.900,0:19:10.940 move up or down one point from neutral 0:19:08.150,0:19:12.560 that product is ten times stronger so if 0:19:10.940,0:19:14.870 you're using a product with a pH and 0:19:12.560,0:19:17.030 nine or ten that you go from seven to 0:19:14.870,0:19:19.430 eight that's ten times stronger eight to 0:19:17.030,0:19:21.200 nine that's ten times more stronger nine 0:19:19.430,0:19:23.270 to ten that's another so you're talking 0:19:21.200,0:19:25.010 a thousand times stronger than neutral I 0:19:23.270,0:19:27.710 mean it's not gonna bubble your toilet 0:19:25.010,0:19:29.330 or nothing like that but in in pH terms 0:19:27.710,0:19:30.860 it's that much stronger 0:19:29.330,0:19:32.390 you don't worry about leaving the 0:19:30.860,0:19:34.790 residue that's gonna as Nate said 0:19:32.390,0:19:38.000 leaving damaging your surface if you're 0:19:34.790,0:19:39.800 spraying a pH product a disinfectant 0:19:38.000,0:19:41.990 that's maybe ten or eleven and you know 0:19:39.800,0:19:42.950 what I'm not wiping it off it could do 0:19:41.990,0:19:46.220 some serious damage 0:19:42.950,0:19:47.750 correct correct yeah looking at I mean 0:19:46.220,0:19:52.070 anyone that's been in the industry your 0:19:47.750,0:19:53.930 newer for 15 plus years knows about what 0:19:52.070,0:19:55.400 quat burn will do to certain surfaces 0:19:53.930,0:19:57.230 that aren't compatible it's gonna then 0:19:55.400,0:19:58.550 discolor it it's going to damage it's 0:19:57.230,0:20:01.400 gonna warp it it's gonna bubble it 0:19:58.550,0:20:02.810 you're not gonna see it at first like I 0:20:01.400,0:20:05.300 said this is this is the thing that 0:20:02.810,0:20:08.060 people are going to start noticing three 0:20:05.300,0:20:10.400 six eight nine months out where they're 0:20:08.060,0:20:11.570 just broadcasts brain disinfectant all 0:20:10.400,0:20:13.400 over the place 0:20:11.570,0:20:15.560 they're gonna come back nine months 0:20:13.400,0:20:16.610 later they're going to have all kinds of 0:20:15.560,0:20:18.590 things are going to be discolored 0:20:16.610,0:20:20.810 they're gonna be damaged you're going to 0:20:18.590,0:20:23.120 get people saying okay well now you're 0:20:20.810,0:20:26.150 already seeing this with Plexiglas with 0:20:23.120,0:20:27.200 light switches with all of these types 0:20:26.150,0:20:29.930 of plastic you're getting stress 0:20:27.200,0:20:32.150 cracking from disinfectants that have a 0:20:29.930,0:20:33.950 high pH or of a high solvent load that 0:20:32.150,0:20:35.750 are destroying the plastic destroying 0:20:33.950,0:20:38.420 the Plexiglas things that we're never 0:20:35.750,0:20:40.820 meant to have these products sprayed on 0:20:38.420,0:20:41.450 let alone doused then I'm left on it to 0:20:40.820,0:20:43.940 dry 0:20:41.450,0:20:45.789 repeated you know eight hours later and 0:20:43.940,0:20:47.720 continue that way that's just not okay 0:20:45.789,0:20:50.029 what their what they're meant to do 0:20:47.720,0:20:56.899 alright so as you see I'm taking notes 0:20:50.029,0:21:00.260 here so this isn't building last week 0:20:56.899,0:21:02.240 that had a company has been having a 0:21:00.260,0:21:05.149 company come in there and spray a 0:21:02.240,0:21:07.340 disinfectant or not wiped it down it's a 0:21:05.149,0:21:10.100 competitive disinfectant and as I looked 0:21:07.340,0:21:11.630 up this competitors disinfect and it 0:21:10.100,0:21:14.929 says you don't have to wipe it it's 0:21:11.630,0:21:15.950 eleven point nine on the pH it's a quad 0:21:14.929,0:21:18.139 based product 0:21:15.950,0:21:22.130 well they had these beautiful white 0:21:18.139,0:21:24.049 powder coated stalls the doors were all 0:21:22.130,0:21:25.850 white powder coated well they weren't 0:21:24.049,0:21:27.559 white they were yellow and they could 0:21:25.850,0:21:31.130 not figure out how to get that yellow 0:21:27.559,0:21:34.250 cast off of that now I mean that's what 0:21:31.130,0:21:37.779 oh yeah but the only way we could get it 0:21:34.250,0:21:40.490 off blows your hair snake the only way 0:21:37.779,0:21:42.080 the only way we got in office with nine 0:21:40.490,0:21:47.690 and a half percent toilet bowl cleaner 0:21:42.080,0:21:48.200 yeah yeah well known powder coated it 0:21:47.690,0:21:51.080 was powder 0:21:48.200,0:21:55.070 oh no it's sunny we're fine as far as 0:21:51.080,0:21:55.669 that goes but I mean it was they tried 0:21:55.070,0:21:57.769 everything 0:21:55.669,0:22:02.090 I mean cleansers they tried everything 0:21:57.769,0:22:05.120 and Kanak so guys so what about now so 0:22:02.090,0:22:07.279 let out of you like a couple of examples 0:22:05.120,0:22:09.289 where cuz I think Nate you were kind of 0:22:07.279,0:22:12.200 touching on this we're so we know 0:22:09.289,0:22:15.500 cleaning every day every time I've just 0:22:12.200,0:22:16.309 every time one disinfecting though do I 0:22:15.500,0:22:19.429 is told 0:22:16.309,0:22:21.470 let's give two examples here where you 0:22:19.429,0:22:23.240 know I have a date Porter a date Porter 0:22:21.470,0:22:24.830 position at eight let's call it a you 0:22:23.240,0:22:27.019 know health care facility or a gym and 0:22:24.830,0:22:28.460 then I have the overnight cleaners that 0:22:27.019,0:22:32.690 you know operate in the overnight 0:22:28.460,0:22:36.250 environment uh so do do we really need 0:22:32.690,0:22:39.620 them to disinfect every single day even 0:22:36.250,0:22:40.820 every hour you know because now our 0:22:39.620,0:22:42.080 ception is perception is everything 0:22:40.820,0:22:45.289 right they think I'll disinfect this 0:22:42.080,0:22:46.730 effect this effect but do they you know 0:22:45.289,0:22:49.309 in a health care facility I don't know 0:22:46.730,0:22:50.870 maybe you tell me is I think that would 0:22:49.309,0:22:52.760 be an environment I would assume you can 0:22:50.870,0:22:54.419 just you should do this infecting equal 0:22:52.760,0:22:56.159 amount of time is cleaning but 0:22:54.419,0:22:58.019 what about other environments that like 0:22:56.159,0:23:00.389 you said you don't have to disinfect 0:22:58.019,0:23:03.359 that's another misconception I think is 0:23:00.389,0:23:05.539 I would have thought your to realize you 0:23:03.359,0:23:07.320 have to realize that once you 0:23:05.539,0:23:09.149 recontaminate the surface is not 0:23:07.320,0:23:10.320 disinfected anymore those high touch 0:23:09.149,0:23:12.359 points the reason why we're talking 0:23:10.320,0:23:13.859 about cleaning them all the time is 0:23:12.359,0:23:15.450 because they're going to be touched 0:23:13.859,0:23:17.279 again so you're going to spend your 10 0:23:15.450,0:23:20.279 minutes allow your ball time great its 0:23:17.279,0:23:23.129 disinfecting until someone comes and 0:23:20.279,0:23:25.289 touches that doorknob again or that bite 0:23:23.129,0:23:27.029 switch again that's why those day 0:23:25.289,0:23:29.129 Porter's that are going around and clean 0:23:27.029,0:23:31.700 those surfaces every couple hours it's 0:23:29.129,0:23:34.049 cleaning it's not disinfecting a 0:23:31.700,0:23:36.720 facility with a lot of people in it that 0:23:34.049,0:23:38.940 are back to work right now disinfecting 0:23:36.720,0:23:42.899 once a night great you're starting the 0:23:38.940,0:23:45.739 building back in at at zero potential 0:23:42.899,0:23:49.019 pathogens every day but if you're 0:23:45.739,0:23:53.190 disinfecting throughout the day makes no 0:23:49.019,0:23:54.720 sense logistically and from a your the 0:23:53.190,0:23:56.399 moment that someone comes back in flips 0:23:54.720,0:23:58.409 on that light switch touches that 0:23:56.399,0:24:00.960 doorknob touches that handrail down the 0:23:58.409,0:24:02.549 stairs it's not disinfected anymore so 0:24:00.960,0:24:06.239 you're wasting your time you're spending 0:24:02.549,0:24:07.859 on it we actually Wow that's gonna be a 0:24:06.239,0:24:10.169 huge take over here I mean not only for 0:24:07.859,0:24:12.299 me personally but I know even and some 0:24:10.169,0:24:13.559 of the groups that I'm in that's the 0:24:12.299,0:24:15.330 topic we always are talking about now 0:24:13.559,0:24:18.389 because Frank you were talking about how 0:24:15.330,0:24:20.159 the norm is gonna change and the amount 0:24:18.389,0:24:22.109 of time that we spend cleaning and 0:24:20.159,0:24:23.759 disinfecting is good you know we're 0:24:22.109,0:24:26.549 gonna need more time to do it but 0:24:23.759,0:24:28.259 everybody that I talked to as BSC size 0:24:26.549,0:24:30.899 again this is the first time you know 0:24:28.259,0:24:34.169 I'm talking to the a supplier a chemical 0:24:30.899,0:24:36.359 expert is everybody thinks we need more 0:24:34.169,0:24:38.369 time to disinfect to be honest that's 0:24:36.359,0:24:39.690 what everybody is is is under Diaz 0:24:38.369,0:24:42.389 understanding that they're gonna put 0:24:39.690,0:24:45.269 together a scope you just saw my my one 0:24:42.389,0:24:47.309 two three step method where it's as long 0:24:45.269,0:24:49.470 as I do it once a night then or once a 0:24:47.309,0:24:51.090 day so that's very important for me to 0:24:49.470,0:24:53.580 know and I think what the audience is 0:24:51.090,0:24:55.320 gonna really take away is is it's not 0:24:53.580,0:24:57.330 necessarily disinfecting every every 0:24:55.320,0:24:58.739 time cuz I I thought that cuz I did 0:24:57.330,0:25:01.440 think like man what am i I'm just gonna 0:24:58.739,0:25:03.629 keep spraying disinfectant over and over 0:25:01.440,0:25:05.519 again like what is that really gonna do 0:25:03.629,0:25:08.660 it's actually gonna hurt the surface you 0:25:05.519,0:25:11.100 just kind of reassured me on on that 0:25:08.660,0:25:13.500 so how can like when you've got a 0:25:11.100,0:25:15.750 high-touch porter or a you know someone 0:25:13.500,0:25:17.940 that's doing the high touch areas during 0:25:15.750,0:25:20.310 the day how can they let that disinfect 0:25:17.940,0:25:22.320 and sit two minutes five minutes ten 0:25:20.310,0:25:23.820 minutes there's no way with people in 0:25:22.320,0:25:28.560 the building that's that was gonna be 0:25:23.820,0:25:32.760 another big topic is let's talk about so 0:25:28.560,0:25:34.560 Nate or Jim or Frank right one minute 12 0:25:32.760,0:25:36.570 times 10 minute 12 time what is the 0:25:34.560,0:25:38.250 difference between that BIA is that is 0:25:36.570,0:25:40.020 one stronger than the other is that why 0:25:38.250,0:25:42.660 the dwell time is different or you know 0:25:40.020,0:25:44.430 explain why some chemicals claim one 0:25:42.660,0:25:49.920 minute versus the others that clean 10 0:25:44.430,0:25:52.500 minutes yeah so stronger again you're 0:25:49.920,0:25:58.250 looking at disinfection is generally a 0:25:52.500,0:26:02.820 five log reduction Union it kills 99.99% 0:25:58.250,0:26:04.320 of the pathogens there or more but the 0:26:02.820,0:26:05.640 ones that have the short contact time 0:26:04.320,0:26:08.970 you're looking at a product that's going 0:26:05.640,0:26:12.570 to have a really high pH high amount of 0:26:08.970,0:26:15.240 solvents or is a very or is an oxidizer 0:26:12.570,0:26:17.160 so your chlorine bleach is your pair 0:26:15.240,0:26:20.010 acetic acids things that are very 0:26:17.160,0:26:22.170 corrosive much more dangerous because it 0:26:20.010,0:26:25.260 by their nature they are just more 0:26:22.170,0:26:27.510 reactive your neutral quat's the reason 0:26:25.260,0:26:28.890 why those have longer contact times is 0:26:27.510,0:26:31.620 because they're generally not as 0:26:28.890,0:26:33.600 destructive you're going to end up at 0:26:31.620,0:26:35.640 the same thing at the same amount of 0:26:33.600,0:26:37.020 kill claim at the end of the dwell time 0:26:35.640,0:26:39.270 whether it be a one-minute or two-minute 0:26:37.020,0:26:41.640 a five-minute tenant but that's what 0:26:39.270,0:26:43.500 we've established through efficacy 0:26:41.640,0:26:45.210 testing and independent testing labs 0:26:43.500,0:26:47.670 that we've registered and had approved 0:26:45.210,0:26:49.920 from the epa but your general your 0:26:47.670,0:26:53.790 neutral disinfectants 10 minutes is 0:26:49.920,0:26:56.250 generally the status quo it takes you 0:26:53.790,0:26:58.680 that it that that amount of chilling 0:26:56.250,0:27:01.290 ability when you get into products that 0:26:58.680,0:27:02.490 have a pH of ten and a half eleven and a 0:27:01.290,0:27:04.440 half twelve and a half because they have 0:27:02.490,0:27:07.230 the caustic they may have some solvent 0:27:04.440,0:27:08.430 to it you can speed up that process but 0:27:07.230,0:27:10.740 now you're looking at something that's 0:27:08.430,0:27:12.330 not a surface compatible you can't put 0:27:10.740,0:27:14.370 it on a finish floor because it's going 0:27:12.330,0:27:16.679 to start to strip the floor finish you 0:27:14.370,0:27:17.940 can't put it on plastic or plexiglass or 0:27:16.679,0:27:20.410 some of these things because it's gonna 0:27:17.940,0:27:22.450 start to embrittle those things 0:27:20.410,0:27:24.130 and then when you have your oxidizers 0:27:22.450,0:27:25.900 when your chlorine bleach is your 0:27:24.130,0:27:27.820 peracetic acid your hydrogen peroxide 0:27:25.900,0:27:29.290 what have you you're gonna have things 0:27:27.820,0:27:30.640 where you can't put it on metals because 0:27:29.290,0:27:32.890 it's going to bless them that always 0:27:30.640,0:27:34.060 degrade those types of things so there's 0:27:32.890,0:27:37.510 always a trade-off 0:27:34.060,0:27:40.480 there's not one magic bullet disinfected 0:27:37.510,0:27:43.210 it really is what am I trying to destroy 0:27:40.480,0:27:47.500 what surfaces and am i applying it to 0:27:43.210,0:27:49.690 who's using the product okay look at it 0:27:47.500,0:27:51.160 this way up when I was with a contract 0:27:49.690,0:27:54.310 at one time my biggest problem was 0:27:51.160,0:27:56.680 restrooms and we decided to redo the way 0:27:54.310,0:27:58.330 we did restrooms and I think you know I 0:27:56.680,0:27:59.650 mean nobody's gonna take ten minutes per 0:27:58.330,0:28:01.510 restroom they're not gonna allow you to 0:27:59.650,0:28:03.400 do that but if it's taken you three to 0:28:01.510,0:28:04.750 five minutes to clean a restroom but the 0:28:03.400,0:28:07.030 first thing you should do is go in and 0:28:04.750,0:28:09.610 spray the high contact areas let them 0:28:07.030,0:28:11.680 sit then you go empty the trash you know 0:28:09.610,0:28:13.690 you do the height dusting you fill the 0:28:11.680,0:28:16.270 toilet paper you fill it out and the 0:28:13.690,0:28:18.520 last thing you do is you pick up the 0:28:16.270,0:28:20.590 disinfectant so maybe you didn't give it 0:28:18.520,0:28:22.180 the ten-minute contact time but you're 0:28:20.590,0:28:23.650 giving it at least five minutes will be 0:28:22.180,0:28:26.500 four weeks is just going to spray and 0:28:23.650,0:28:29.140 wait yeah go ahead and change your 0:28:26.500,0:28:31.900 procedures a little bit and then this is 0:28:29.140,0:28:34.000 a good a good topic as far as like Jim 0:28:31.900,0:28:37.000 you you are relating to it too is you 0:28:34.000,0:28:38.830 know you guys take orders I mean there's 0:28:37.000,0:28:41.050 no way you can spray wait dwell time 0:28:38.830,0:28:43.090 spray wait 12 time when there's so much 0:28:41.050,0:28:45.340 foot traffic so let's use a gym for 0:28:43.090,0:28:46.390 example right some of these 24 hour gyms 0:28:45.340,0:28:49.030 that environment 0:28:46.390,0:28:51.880 there's bodily fluids sweating touching 0:28:49.030,0:28:53.080 you know constantly you get off a 0:28:51.880,0:28:56.530 treadmill somebody's jumping on your 0:28:53.080,0:28:58.510 treadmill right so what are we so then 0:28:56.530,0:29:01.150 that is in essence then what I'm hearing 0:28:58.510,0:29:03.790 is we we clean throughout the day we're 0:29:01.150,0:29:05.620 cleaning cleaning cleaning we may just 0:29:03.790,0:29:08.470 need to disinfect one time throughout 0:29:05.620,0:29:09.940 the day but then continuously then 0:29:08.470,0:29:11.410 cleaning right because that is a task 0:29:09.940,0:29:13.870 I'll tell you that's a real-life 0:29:11.410,0:29:15.850 scenario for me is we have this gym 0:29:13.870,0:29:17.170 that's gonna want us to be cleaning six 0:29:15.850,0:29:20.350 to eight hours a day during the day 0:29:17.170,0:29:23.230 around gym members so multiple things to 0:29:20.350,0:29:24.550 think about there right is you know Jim 0:29:23.230,0:29:26.800 you're right where am I gonna spray a 0:29:24.550,0:29:28.930 place and tell somebody yo don't turn up 0:29:26.800,0:29:31.110 on this treadmill give me three minutes 0:29:28.930,0:29:33.820 I gotta let it dwell blah blah blah or 0:29:31.110,0:29:36.160 is it just communicating with the owner 0:29:33.820,0:29:38.770 - then have them send out the message to 0:29:36.160,0:29:41.350 the gym members to say you know hey we 0:29:38.770,0:29:43.330 are performing tasks that involves 0:29:41.350,0:29:45.790 chemicals because we don't want them 0:29:43.330,0:29:48.880 touching something that we just sprayed 0:29:45.790,0:29:50.530 either right I mean how does that if it 0:29:48.880,0:29:52.390 allowed to do all time we've rinsed it 0:29:50.530,0:29:56.850 and cleaned it if somebody does touch 0:29:52.390,0:29:56.850 that surface what are the effects there 0:29:59.280,0:30:04.690 you know one want to jump in on that one 0:30:01.360,0:30:08.110 so I mean you have to realize every type 0:30:04.690,0:30:09.820 of disinfectants going to have some form 0:30:08.110,0:30:12.790 of a hazard associated with it whether 0:30:09.820,0:30:14.890 it be inhalation risks whether it be 0:30:12.790,0:30:17.110 corrosive to touch things like that so 0:30:14.890,0:30:18.400 yeah that's why this whole thing of 0:30:17.110,0:30:20.290 seeing people with electrostatic spray 0:30:18.400,0:30:22.600 or spraying stuff all over the place is 0:30:20.290,0:30:25.360 not advisable that's one of the reasons 0:30:22.600,0:30:27.070 but the other one is you all the sudden 0:30:25.360,0:30:28.810 start breathing the same I mean you're 0:30:27.070,0:30:31.030 if you're spraying down a treadmill with 0:30:28.810,0:30:33.190 disinfectant next to someone else that's 0:30:31.030,0:30:34.540 running and sucking it in they're going 0:30:33.190,0:30:37.780 to be breathing in that chemical that's 0:30:34.540,0:30:40.090 not smart but if you've been to gym 0:30:37.780,0:30:41.170 anyway they're going to you're not going 0:30:40.090,0:30:43.030 to allow it to sit there for 10 minutes 0:30:41.170,0:30:46.750 over 30 minutes it's just that's not 0:30:43.030,0:30:50.200 feasible you need to you need to clean 0:30:46.750,0:30:52.420 it in between usage because remove the 0:30:50.200,0:30:56.110 germs that are there physically remove 0:30:52.420,0:30:59.470 them by cleaning but to try to worry 0:30:56.110,0:31:00.400 about killing 99.9 killing the 100% of 0:30:59.470,0:31:02.380 the germs that are there in between 0:31:00.400,0:31:03.400 usage you don't have the time for that 0:31:02.380,0:31:04.540 and it's not gonna be feasible because 0:31:03.400,0:31:06.460 the moment that you step on that 0:31:04.540,0:31:08.260 treadmill push the button to go and you 0:31:06.460,0:31:10.690 start breathing now your germs are every 0:31:08.260,0:31:12.550 day yes are we really going to be 0:31:10.690,0:31:14.170 worried about the term Plus every single 0:31:12.550,0:31:17.710 treadmill and all the equipment is 0:31:14.170,0:31:19.360 either plastic or metal all of that 0:31:17.710,0:31:21.850 surface compatibility issues with it 0:31:19.360,0:31:23.920 anyway so no you're looking at the best 0:31:21.850,0:31:29.350 thing to do is in between usages is 0:31:23.920,0:31:32.400 clean clean clean and then again if as 0:31:29.350,0:31:35.230 we should be in this pandemic situation 0:31:32.400,0:31:37.810 disinfect once a night combat start at 0:31:35.230,0:31:40.930 Ground Zero everyday the whole point of 0:31:37.810,0:31:42.880 this is making sure you reduce the viral 0:31:40.930,0:31:44.440 load the pathogen load on every surface 0:31:42.880,0:31:45.730 that people are coming in contact to a 0:31:44.440,0:31:47.080 point where you're not going to get 0:31:45.730,0:31:47.710 infected and it's important to know that 0:31:47.080,0:31:50.830 right now 0:31:47.710,0:31:55.030 the CBC is walked back there verbage 0:31:50.830,0:31:58.110 about transmission from surfaces right 0:31:55.030,0:32:01.150 they thought it was a big deal at first 0:31:58.110,0:32:03.370 now it's because they aren't ten 0:32:01.150,0:32:07.240 pointing people touching surfaces and 0:32:03.370,0:32:11.470 getting sick it's not likely but that's 0:32:07.240,0:32:15.250 why cleaning is still vital okay so 0:32:11.470,0:32:18.040 Frank and Jim what about as for me for 0:32:15.250,0:32:19.180 us BSC's I mean cuz we are always trying 0:32:18.040,0:32:21.340 to think of production right 0:32:19.180,0:32:22.630 right so we know you know from what it 0:32:21.340,0:32:24.940 sounds like is like you know just the 0:32:22.630,0:32:27.310 old fashioned of spray bottles is always 0:32:24.940,0:32:30.220 gonna be the best applicator but what 0:32:27.310,0:32:31.810 about what about a mist sprayer right or 0:32:30.220,0:32:33.940 what about these sprayers that spray 0:32:31.810,0:32:36.370 downward and they aren't necessarily you 0:32:33.940,0:32:37.750 know shooting up in the air I mean is 0:32:36.370,0:32:39.100 there just because I think that's what 0:32:37.750,0:32:42.040 everybody's always trying to get to is 0:32:39.100,0:32:43.720 better production rate faster more 0:32:42.040,0:32:46.840 efficient than the old-fashioned spray 0:32:43.720,0:32:48.730 bottle and I know cuz I had the same 0:32:46.840,0:32:50.710 assumption or ideas of these 0:32:48.730,0:32:53.620 electrostatic sprayers and you know 0:32:50.710,0:32:55.570 Fockers to is it's just I don't see it 0:32:53.620,0:32:58.120 as beneficial because of the inhalants 0:32:55.570,0:33:01.930 you know hazardous that could come out 0:32:58.120,0:33:03.970 of it but I gotta believe that we can at 0:33:01.930,0:33:07.540 least use other applications to be able 0:33:03.970,0:33:10.300 to spray more more um what do they call 0:33:07.540,0:33:12.190 them like more of a fine mist to cover a 0:33:10.300,0:33:15.040 little bit more than what a spray bottle 0:33:12.190,0:33:16.750 water so are you talking about like at a 0:33:15.040,0:33:19.960 health club with cleaning down and 0:33:16.750,0:33:21.910 wiping down equipment yes we've been 0:33:19.960,0:33:24.700 working with several health health clubs 0:33:21.910,0:33:26.470 and we've suggested versus going with 0:33:24.700,0:33:28.240 the spray bottles because the last thing 0:33:26.470,0:33:29.920 you want to do is even with the spray 0:33:28.240,0:33:31.600 bottles spray stuff when people are 0:33:29.920,0:33:33.610 working out because they're gonna inhale 0:33:31.600,0:33:35.860 that you know they're breathing it it's 0:33:33.610,0:33:39.400 going up in the air so we've been doing 0:33:35.860,0:33:43.120 is actually promoting microfibers with 0:33:39.400,0:33:44.620 charging buckets you get a bunch of 0:33:43.120,0:33:47.590 microfibers you put them in the bucket 0:33:44.620,0:33:49.690 you and everybody's going to be in the 0:33:47.590,0:33:53.080 cleaning crew these I mean going forward 0:33:49.690,0:33:54.970 whether it's whether it's the trainer or 0:33:53.080,0:33:57.010 whether it's the supervisor at that 0:33:54.970,0:33:58.780 health club everybody is gonna be part 0:33:57.010,0:34:00.130 of the cleaning crew and what they're 0:33:58.780,0:34:01.540 gonna do is have those buckets 0:34:00.130,0:34:04.240 identified for 0:34:01.540,0:34:06.549 the trainer or for the person that's 0:34:04.240,0:34:10.600 supervising that area and they're gonna 0:34:06.549,0:34:12.310 pull that that moist damp cloth out of 0:34:10.600,0:34:14.590 that bucket and wipe down the equipment 0:34:12.310,0:34:18.580 and then have another bucket with just 0:34:14.590,0:34:20.260 water and wipe it down as well and then 0:34:18.580,0:34:22.600 once they're done doing it they're gonna 0:34:20.260,0:34:23.919 put it in a bag so it's they're always 0:34:22.600,0:34:26.050 getting clean 0:34:23.919,0:34:29.800 they're always wiping it with clean 0:34:26.050,0:34:32.109 solution and a clean microfiber so 0:34:29.800,0:34:34.899 that's that's cleaning you're gonna have 0:34:32.109,0:34:38.020 because you cannot be spraying whether 0:34:34.899,0:34:39.550 it's aerosol whether it's a trigger 0:34:38.020,0:34:42.730 sprayer which are very hard to get right 0:34:39.550,0:34:44.080 now and they're probably gonna disappear 0:34:42.730,0:34:47.950 at a health club because someone's gonna 0:34:44.080,0:34:50.260 take them well you look into what they 0:34:47.950,0:34:52.980 do in health care they use the they use 0:34:50.260,0:34:55.899 the microfiber use that same routine 0:34:52.980,0:34:58.330 hanging out a room in between patients 0:34:55.899,0:35:00.010 days you do not want to be spraying 0:34:58.330,0:35:01.930 these products around everyone where 0:35:00.010,0:35:04.150 they could breathe them in but you pre 0:35:01.930,0:35:06.400 dilute into a bucket your disinfectant 0:35:04.150,0:35:08.080 solution and you have a red solution you 0:35:06.400,0:35:09.490 use one microfiber to write wipe 0:35:08.080,0:35:11.350 everything down and make sure it's 0:35:09.490,0:35:13.090 cleaned when you're in healthcare you're 0:35:11.350,0:35:14.890 there you're going to definitely allow 0:35:13.090,0:35:16.960 it's 12:00 time but in a health club or 0:35:14.890,0:35:18.100 office situation you're gonna wipe it 0:35:16.960,0:35:20.080 down you're gonna come back you're gonna 0:35:18.100,0:35:21.910 rinse it off everything's gonna be clean 0:35:20.080,0:35:23.530 I'm going swimming good and you're not 0:35:21.910,0:35:25.150 going to worry about someone inhaling it 0:35:23.530,0:35:28.900 or spraying it on a surface that it's 0:35:25.150,0:35:31.840 not supposed to be on okay I like that 0:35:28.900,0:35:34.030 the big a big perception also is I mean 0:35:31.840,0:35:36.190 BSES are always looking for tagged jobs 0:35:34.030,0:35:38.109 and that's all you see now and even in 0:35:36.190,0:35:40.240 the you watch TV everybody spraying 0:35:38.109,0:35:40.840 these things with with electrostatic 0:35:40.240,0:35:42.490 sprayers 0:35:40.840,0:35:44.740 everybody's fogging everything well 0:35:42.490,0:35:48.070 that's wonderful we gotta forget him oh 0:35:44.740,0:35:50.890 and even bsts now rabbit izing will come 0:35:48.070,0:35:53.260 in and will disinfect well I mean Nate 0:35:50.890,0:35:55.480 again and Nate is behind this CDC 0:35:53.260,0:35:57.280 doesn't even recognize that first of all 0:35:55.480,0:36:00.760 if you want to add it as an extra 0:35:57.280,0:36:03.430 precaution that's fine but you know if 0:36:00.760,0:36:05.830 you clean and you disinfect proper like 0:36:03.430,0:36:08.650 we talked about there's no need to miss 0:36:05.830,0:36:10.750 that sprayer everyone just doesn't do 0:36:08.650,0:36:12.609 anything different but again we're in an 0:36:10.750,0:36:13.180 industry that looks for tagged jobs and 0:36:12.609,0:36:15.220 things like that 0:36:13.180,0:36:18.490 Corinna it's gonna come back and bite 0:36:15.220,0:36:20.230 yeah very very common and customers love 0:36:18.490,0:36:21.910 it I mean you go to a big property 0:36:20.230,0:36:23.080 manager New York City or Chicago they 0:36:21.910,0:36:25.869 love it because that's what they saw on 0:36:23.080,0:36:27.460 TV we got a serious its disinfected 0:36:25.869,0:36:29.440 they've got to understand that that's 0:36:27.460,0:36:31.210 not the cure-all I mean it's a nice 0:36:29.440,0:36:33.580 little add-on thing but it's not a 0:36:31.210,0:36:34.780 necessity I got some contractors that 0:36:33.580,0:36:36.130 were pulled it oh you're gonna make that 0:36:34.780,0:36:37.869 part of your normal clean I'm not paying 0:36:36.130,0:36:40.359 you anymore for that again you're adding 0:36:37.869,0:36:43.869 another another step but again is there 0:36:40.359,0:36:45.840 any benefit in that Nate no action in 0:36:43.869,0:36:47.710 this in this case we're looking at 0:36:45.840,0:36:52.570 decreasing the efficacy of the products 0:36:47.710,0:36:55.630 are you using the droplet size actually 0:36:52.570,0:36:57.609 is important establishing that you've 0:36:55.630,0:36:59.500 got enough chemical concentration on 0:36:57.609,0:37:01.570 those surfaces to do it which is the 0:36:59.500,0:37:03.430 reason why EPA is saying electrostatic 0:37:01.570,0:37:05.440 sprayers in this case are not 0:37:03.430,0:37:07.330 recommended foggers are not recommended 0:37:05.440,0:37:10.060 because potential debris on the surface 0:37:07.330,0:37:12.010 can inhibit the contact time versus of 0:37:10.060,0:37:14.770 hundreds birthings the other thing if 0:37:12.010,0:37:18.160 you remember is fogging is different 0:37:14.770,0:37:19.390 than electrostatic spray if you talked 0:37:18.160,0:37:22.000 about product you can be fog you're 0:37:19.390,0:37:24.339 talking about taking off a room sealing 0:37:22.000,0:37:26.200 off the room ensuring that a certain 0:37:24.339,0:37:28.210 amount of fog solution is applied 0:37:26.200,0:37:31.660 throughout that certain amount of volume 0:37:28.210,0:37:33.730 of that room and it's truly fog all of 0:37:31.660,0:37:39.400 these misters are applying products that 0:37:33.730,0:37:41.859 are 15 micron 20 micron droplets the 0:37:39.400,0:37:43.900 efficacy is not there yet to say whether 0:37:41.859,0:37:46.180 or not that small drop with a fine 0:37:43.900,0:37:48.730 droplet can get you the kill that you're 0:37:46.180,0:37:51.490 expecting to get it gives you that false 0:37:48.730,0:37:52.810 sense of security that you don't know we 0:37:51.490,0:37:55.570 don't want to have them snow that is 0:37:52.810,0:37:58.300 pandemic so while it is more work to use 0:37:55.570,0:37:59.830 a trigger sprayer or it's maybe a little 0:37:58.300,0:38:02.550 bit more cumbersome to use one of those 0:37:59.830,0:38:05.470 pump up pressure sprayers or to use a 0:38:02.550,0:38:07.690 charging bucket and microfiber those are 0:38:05.470,0:38:10.180 the only routes of applying this product 0:38:07.690,0:38:11.440 and knowing and assuring that you're 0:38:10.180,0:38:13.630 going to get the FSC you're looking for 0:38:11.440,0:38:15.760 and I think Ricky this is the this is 0:38:13.630,0:38:17.859 the information we have to get the BSES 0:38:15.760,0:38:19.869 out there better yeah it's gonna come 0:38:17.859,0:38:21.580 back just like they talked about with 0:38:19.869,0:38:22.630 quite Billups after eight or nine months 0:38:21.580,0:38:24.790 because everybody wants you disinfect 0:38:22.630,0:38:26.800 instead of once a day five times a day 0:38:24.790,0:38:28.420 this is the point we've got to be 0:38:26.800,0:38:29.300 considered for forces they're coming up 0:38:28.420,0:38:30.770 saying what do 0:38:29.300,0:38:32.540 think if we said what we think you 0:38:30.770,0:38:33.740 should fog that building we think that's 0:38:32.540,0:38:35.000 not the right way to do it I think we 0:38:33.740,0:38:37.280 have to be very honest and upfront 0:38:35.000,0:38:38.990 saying listen perception wise fine if 0:38:37.280,0:38:41.330 you want me to do it and it looks great 0:38:38.990,0:38:43.790 fine but if not it's really not adding 0:38:41.330,0:38:45.980 any more protection yes I think that's a 0:38:43.790,0:38:47.420 great point guys I mean I I think it 0:38:45.980,0:38:49.280 does come down the perception right you 0:38:47.420,0:38:52.760 see somebody in a coverall suit with the 0:38:49.280,0:38:55.310 P 100 you know respirators and yeah 0:38:52.760,0:38:59.240 again I was that guy in the beginning 0:38:55.310,0:39:00.770 you know jumped on but I rather see him 0:38:59.240,0:39:02.180 use the electrostatic sprayer filled 0:39:00.770,0:39:03.950 with water hosing down all the high 0:39:02.180,0:39:10.970 touch surfaces to rinse it and come back 0:39:03.950,0:39:12.560 and watch it and look what that was that 0:39:10.970,0:39:13.760 was gonna be actually a good thank you 0:39:12.560,0:39:14.360 for that mate because I was gonna say 0:39:13.760,0:39:17.060 what 0:39:14.360,0:39:18.800 so because Frank you're right clients 0:39:17.060,0:39:21.380 are asking for it clients are saying I 0:39:18.800,0:39:24.520 want that right so then it makes you so 0:39:21.380,0:39:27.470 native generally so you guys if we do 0:39:24.520,0:39:29.210 you know this 1 2 3 step method right if 0:39:27.470,0:39:31.340 we do the charging buckets if we do the 0:39:29.210,0:39:33.770 trigger sprayers and then we leave it 0:39:31.340,0:39:34.610 for that last step if they do want it 0:39:33.770,0:39:36.740 because that's actually what I'm 0:39:34.610,0:39:38.510 thinking Nate is using the sprayer since 0:39:36.740,0:39:40.940 I already have them right is using the 0:39:38.510,0:39:43.580 sprayer to do to water mist everything 0:39:40.940,0:39:45.740 to then come back and and do a pretty 0:39:43.580,0:39:46.880 even more thorough job I guess on wiping 0:39:45.740,0:39:48.650 down everything because at the other day 0:39:46.880,0:39:50.480 that's water there at that point right 0:39:48.650,0:39:52.130 yeah you don't worry about the 0:39:50.480,0:39:53.720 inhalation of water they're gonna help 0:39:52.130,0:39:55.850 to loot things off the surface to help 0:39:53.720,0:39:57.230 rinse it away don't probably don't want 0:39:55.850,0:40:01.850 the protection of seeing someone walking 0:39:57.230,0:40:03.650 around spraying stuff I think the 0:40:01.850,0:40:05.270 biggest thing is if we've got to 0:40:03.650,0:40:07.400 convince customers listen we're not a 0:40:05.270,0:40:09.680 commodity anymore we're cleaning for 0:40:07.400,0:40:11.510 health you want this building safe you 0:40:09.680,0:40:12.770 for your employees and everything you 0:40:11.510,0:40:14.750 got to pay me what it's worth 0:40:12.770,0:40:17.030 and this is back to what it is it's 0:40:14.750,0:40:19.130 gonna take you time you can't spot clean 0:40:17.030,0:40:21.320 anymore you can't you're just trash and 0:40:19.130,0:40:22.850 - if you want me to totally disinfect 0:40:21.320,0:40:24.440 this thing I've got to do it I mean 0:40:22.850,0:40:25.700 you're only gonna get three thousand 0:40:24.440,0:40:27.680 square feet four thousand square feet 0:40:25.700,0:40:29.900 out of people every night if you've been 0:40:27.680,0:40:31.820 20,000 square feet they're not gonna get 0:40:29.900,0:40:34.100 disinfectant cleaning and I think they 0:40:31.820,0:40:36.170 have to understand it paying me to do my 0:40:34.100,0:40:39.350 job and you won't have these issues 0:40:36.170,0:40:41.960 exactly and it's and it's these are the 0:40:39.350,0:40:42.890 great added value points where you know 0:40:41.960,0:40:44.450 Jim 0:40:42.890,0:40:45.950 you know you always a great resource for 0:40:44.450,0:40:49.099 me as a BSc when I'm here in the Chicago 0:40:45.950,0:40:51.650 market is give them the terminology give 0:40:49.099,0:40:53.839 your client the why you know why am i 0:40:51.650,0:40:56.089 charging this why am I asking for this 0:40:53.839,0:40:57.829 amount of time because I feel like you 0:40:56.089,0:40:59.690 know and I just said a webinar on this a 0:40:57.829,0:41:01.640 couple weeks ago where people are afraid 0:40:59.690,0:41:04.130 to talk to her clients right now but I'm 0:41:01.640,0:41:06.470 like man I am all over my clients right 0:41:04.130,0:41:08.599 because the driver Street now yeah we're 0:41:06.470,0:41:10.490 like if you don't give them the value 0:41:08.599,0:41:12.319 and the one pager on the process and the 0:41:10.490,0:41:13.849 chemicals you're using and you know and 0:41:12.319,0:41:15.980 show them the education that we have 0:41:13.849,0:41:17.539 they are gonna still look at us as 0:41:15.980,0:41:19.670 commodities where if you come back with 0:41:17.539,0:41:20.990 a program right and then you say you 0:41:19.670,0:41:22.760 know I'm bringing in Jim here for my 0:41:20.990,0:41:24.829 walkthrough I'm bringing in you know my 0:41:22.760,0:41:27.380 equipment you know cuz I want to talk 0:41:24.829,0:41:30.500 about ATP meters to guys is I'm bringing 0:41:27.380,0:41:33.829 all these value-added tools and experts 0:41:30.500,0:41:35.869 to show you I give you know frankly I 0:41:33.829,0:41:38.390 give a shit about your space it means 0:41:35.869,0:41:40.760 not only revenue for me but it means 0:41:38.390,0:41:43.539 commitment and security for my employees 0:41:40.760,0:41:52.009 to continue to service you as a as a BSc 0:41:43.539,0:41:53.690 so every piece Nate I was in a I was at 0:41:52.009,0:41:56.210 a health care facility yesterday it does 0:41:53.690,0:41:59.690 a lot of plastic surgery does you know a 0:41:56.210,0:42:02.240 lot of a lot of fancy stuff a lot of you 0:41:59.690,0:42:06.230 know elective surgery elective surgeries 0:42:02.240,0:42:10.039 so they they bought a UV machine it's 0:42:06.230,0:42:13.549 called Bob where they will they'll put 0:42:10.039,0:42:16.670 it in a room after array after client is 0:42:13.549,0:42:18.289 in there and UV it they they're waiting 0:42:16.670,0:42:19.369 for the manufacturer to give back to 0:42:18.289,0:42:21.680 them because they've sent all the 0:42:19.369,0:42:23.509 measurements of the rooms so they it 0:42:21.680,0:42:24.170 will timeout you know their remote 0:42:23.509,0:42:27.519 control 0:42:24.170,0:42:29.809 how effective are those if you've got 0:42:27.519,0:42:31.339 one it goes back to anything that makes 0:42:29.809,0:42:33.650 a kill claim it's as effective as you've 0:42:31.339,0:42:37.069 got studies or data that supports it but 0:42:33.650,0:42:39.200 if the surfaces are clean pretty 0:42:37.069,0:42:42.140 effective based on the data that I've 0:42:39.200,0:42:44.710 seen but again it goes back to all of it 0:42:42.140,0:42:48.109 a bacteria bacteria you're talking 0:42:44.710,0:42:51.200 micron size if you haven't cleaned 0:42:48.109,0:42:53.779 things you're not you're it's gonna hide 0:42:51.200,0:42:55.190 right so cleans it goes back to 0:42:53.779,0:42:56.330 disinfectants it's the same thing it's 0:42:55.190,0:42:59.210 another tool 0:42:56.330,0:43:01.880 yes they clean everything and then they 0:42:59.210,0:43:05.000 go do it so they can disinfect that room 0:43:01.880,0:43:08.210 or sterilize the room whatever the 0:43:05.000,0:43:09.980 equipment is claiming in a shorter 0:43:08.210,0:43:11.450 period of time than using wet chemistry 0:43:09.980,0:43:13.460 or not having to worry about the surface 0:43:11.450,0:43:15.020 compatibility again the other thing 0:43:13.460,0:43:18.050 though is all those UV things that's 0:43:15.020,0:43:20.390 line-of-sight so it doesn't wrap around 0:43:18.050,0:43:23.150 it doesn't get all the way around it's 0:43:20.390,0:43:24.710 only what gets exposed to the light is 0:43:23.150,0:43:27.140 where that is and that's the energy 0:43:24.710,0:43:28.550 based so you're not going to get all the 0:43:27.140,0:43:30.380 way around a bed rail you're not gonna 0:43:28.550,0:43:34.460 do that you're gonna to usually move 0:43:30.380,0:43:37.450 those equipment to get every nook and 0:43:34.460,0:43:41.510 cranny in those rooms so what about Jim 0:43:37.450,0:43:43.910 what will what will that UV since we're 0:43:41.510,0:43:46.820 everybody is flexing glassing everything 0:43:43.910,0:43:51.020 with sneeze guards now what will that UV 0:43:46.820,0:43:52.730 light do to Plexiglas black crazy uh I 0:43:51.020,0:43:55.010 don't know 0:43:52.730,0:43:56.720 it should be I mean you look at you got 0:43:55.010,0:43:59.630 Plexiglas barriers and windows at 0:43:56.720,0:44:02.810 Southside over timing it's a UV is a 0:43:59.630,0:44:05.210 specific wavelength of light could it 0:44:02.810,0:44:07.100 embrittle it over time probably my guess 0:44:05.210,0:44:10.630 would be that it would actually be okay 0:44:07.100,0:44:13.040 they probably though if do you if they 0:44:10.630,0:44:15.020 plexiglass absorbs the UV light at all 0:44:13.040,0:44:16.340 you're definitely not going to get any 0:44:15.020,0:44:18.860 disinfection on the other side of it 0:44:16.340,0:44:21.890 right you're gonna go both sides to try 0:44:18.860,0:44:23.930 to do that but I don't know that one to 0:44:21.890,0:44:26.350 be - that's just a guess on my part yeah 0:44:23.930,0:44:28.340 cuz I see I mean I see why those UV 0:44:26.350,0:44:30.050 lights cuz Jim I've been seeing those 0:44:28.340,0:44:32.840 pop up - is actually another question of 0:44:30.050,0:44:35.660 the past is a good point is like 0:44:32.840,0:44:37.730 airlines right areas that you could take 0:44:35.660,0:44:39.770 the time to hit every surface or every 0:44:37.730,0:44:41.720 you know line-of-sight but what about 0:44:39.770,0:44:43.070 wants that Nate like if somebody could 0:44:41.720,0:44:46.430 use a one you know they have the UV 0:44:43.070,0:44:47.450 light ones I mean is that as effect 0:44:46.430,0:44:49.790 again I don't want to say it's not 0:44:47.450,0:44:51.020 effective but I don't just go in a 0:44:49.790,0:44:51.550 different direction than we should be 0:44:51.020,0:44:56.600 going 0:44:51.550,0:44:58.700 again if you're worried about you should 0:44:56.600,0:45:01.280 be more concerned about cleaning they 0:44:58.700,0:45:06.130 were about waving a magic wand I would 0:45:01.280,0:45:08.960 say that my guess is that the UV 0:45:06.130,0:45:10.340 technology guys that are pushing the 0:45:08.960,0:45:15.560 high output 0:45:10.340,0:45:19.100 high-energy systems would view the wands 0:45:15.560,0:45:21.560 the same way we view this fufu dust or 0:45:19.100,0:45:23.090 the electrostatics range they're just 0:45:21.560,0:45:25.070 waving something there to wait it oh 0:45:23.090,0:45:27.290 come now you're gonna get the amount of 0:45:25.070,0:45:28.670 time because these you view things don't 0:45:27.290,0:45:31.610 happen instantaneously this isn't 0:45:28.670,0:45:33.740 something that just happens within 30 0:45:31.610,0:45:36.320 seconds it takes a little bit of time 0:45:33.740,0:45:39.080 for for the application to where to 0:45:36.320,0:45:42.530 where these but I okay I have to look at 0:45:39.080,0:45:43.910 it more but that's doesn't seem anything 0:45:42.530,0:45:46.580 that in this in this era right now 0:45:43.910,0:45:48.710 anything that sounds too good or your 0:45:46.580,0:45:54.140 job really easy that's when I'm going to 0:45:48.710,0:45:56.030 work this is my next point which Frank 0:45:54.140,0:46:00.470 you touched on earlier is I am hearing 0:45:56.030,0:46:02.270 this buzz around the I don't even know 0:46:00.470,0:46:04.400 what the description is but it says 0:46:02.270,0:46:08.240 chemical solutions that are saying 0:46:04.400,0:46:09.890 they're protectants Maccoby 0:46:08.240,0:46:12.260 yeah where they protect for thirty to 0:46:09.890,0:46:15.380 sixty to ninety days that it makes sense 0:46:12.260,0:46:17.210 okay and it's as me as a BSC and I and I 0:46:15.380,0:46:18.980 get you know hit left and right with 0:46:17.210,0:46:21.380 emails and you know again all these 0:46:18.980,0:46:23.600 different solutions it seems like a 0:46:21.380,0:46:25.460 great value at for my client you know 0:46:23.600,0:46:27.050 that I come in and I might perform my 0:46:25.460,0:46:28.070 cleaning and I perform a disinfectant 0:46:27.050,0:46:30.680 and then hey you know what I'm gonna 0:46:28.070,0:46:33.200 give you a protectant layer for X amount 0:46:30.680,0:46:35.030 of days it sounds great 0:46:33.200,0:46:36.800 sounds good sounds helpful for my client 0:46:35.030,0:46:39.470 right we're looking out for them but I 0:46:36.800,0:46:42.550 mean for that's a long time I feel like 0:46:39.470,0:46:44.870 that sounds just a big liability where I 0:46:42.550,0:46:46.580 just don't know enough about that like 0:46:44.870,0:46:47.840 what's your guys you know I know Frank I 0:46:46.580,0:46:50.680 know your stand point out there 0:46:47.840,0:46:52.090 but like what is this anti microbial 0:46:50.680,0:47:01.220 approach 0:46:52.090,0:47:04.210 go ahead Nate as Nate said if it sounds 0:47:01.220,0:47:07.460 too good to be true normally isn't I 0:47:04.210,0:47:08.750 mean we've seen a lot of these all the 0:47:07.460,0:47:10.670 sudden that come out of the woodwork I 0:47:08.750,0:47:13.550 mean many years ago I remember when they 0:47:10.670,0:47:16.280 first came out a long time ago they were 0:47:13.550,0:47:19.910 more for socks or for fabrics more for 0:47:16.280,0:47:22.070 odor control in like gold toes gold told 0:47:19.910,0:47:23.690 socks that was their thing that was 0:47:22.070,0:47:26.089 their claim to fame as they 0:47:23.690,0:47:28.550 an antimicrobial in there to keep the 0:47:26.089,0:47:29.869 Sox from having a funky odor to it after 0:47:28.550,0:47:34.069 you've been wearing them for a day you 0:47:29.869,0:47:35.660 know it's yeah in them so so what 0:47:34.069,0:47:37.280 they're doing so what this is this is 0:47:35.660,0:47:40.040 called the treatment article exemption 0:47:37.280,0:47:42.020 all right this is a antimicrobial 0:47:40.040,0:47:46.060 coating that's applied to a surface to 0:47:42.020,0:47:49.760 inhibit the growth of bacteria mildew 0:47:46.060,0:47:52.670 but it's explicitly prohibited by the 0:47:49.760,0:47:55.970 EPA to make any sort of human health 0:47:52.670,0:47:58.609 claims what Jim just touched on these 0:47:55.970,0:48:01.700 things can help prevent fouling from an 0:47:58.609,0:48:04.040 odor they're used a lot in the lumber 0:48:01.700,0:48:07.160 industry to prevent mildewing of treated 0:48:04.040,0:48:10.040 lumber they're sprayed on a lot of 0:48:07.160,0:48:12.680 things that get shipped overseas so that 0:48:10.040,0:48:15.319 you don't roll mold and mildew from 0:48:12.680,0:48:18.020 dampness being on a ship but to think 0:48:15.319,0:48:20.690 that this stuff is going to kill a virus 0:48:18.020,0:48:21.829 for 60 90 days when someone's going to 0:48:20.690,0:48:24.230 touch it or doing it 0:48:21.829,0:48:26.690 nope it does not happen it is not a 0:48:24.230,0:48:29.359 valid EPA claim and everyone is there's 0:48:26.690,0:48:31.220 only there's a master registration from 0:48:29.359,0:48:33.560 one company that does it right most of 0:48:31.220,0:48:35.990 all these are sub registrant and they're 0:48:33.560,0:48:38.630 basically bastardizing the claims of 0:48:35.990,0:48:42.140 what you can do and try and you spin it 0:48:38.630,0:48:44.510 in that used-car snake-oil salesman I'm 0:48:42.140,0:48:47.540 saying because I can inhibit the growth 0:48:44.510,0:48:49.400 of bacteria for 90 days on a piece of 0:48:47.540,0:48:53.990 lumber that no one's going to touch 0:48:49.400,0:48:57.650 I can kill kovat for 90 days 0:48:53.990,0:48:59.390 no no way again right now if it sounds 0:48:57.650,0:49:00.560 like it's going to be the cure-all for 0:48:59.390,0:49:03.230 everything that's going to make your 0:49:00.560,0:49:05.300 life easy it's going to be simple it is 0:49:03.230,0:49:07.700 not going to be effective and it is not 0:49:05.300,0:49:08.930 going to deliver on what it is most 0:49:07.700,0:49:10.910 these companies are made they're trying 0:49:08.930,0:49:12.650 to sell this stuff will not exist in six 0:49:10.910,0:49:15.440 months well I won't hear from them again 0:49:12.650,0:49:16.910 okay good to know good to know I didn't 0:49:15.440,0:49:19.010 make some of these purchases this is 0:49:16.910,0:49:23.450 really sure it would have no I know you 0:49:19.010,0:49:26.300 you would know don't see that alright 0:49:23.450,0:49:30.500 guys so now I was gonna let's talk about 0:49:26.300,0:49:32.089 a value-added tool that you know Franken 0:49:30.500,0:49:34.670 and Jim I know you guys you know you 0:49:32.089,0:49:36.800 talk to be uh sees a lot and Jim you 0:49:34.670,0:49:40.430 connected me with Sergey over there for 0:49:36.800,0:49:43.790 amita right is is an ATP meter a 0:49:40.430,0:49:46.430 value-added tool for a BSc to have to 0:49:43.790,0:49:47.390 just ensure that extra layer of hey I am 0:49:46.430,0:49:49.130 doing my job 0:49:47.390,0:49:51.470 here's our not that you want to show 0:49:49.130,0:49:54.350 proof every time but is it a good tool 0:49:51.470,0:49:57.770 to have in our Arsenal as a BSc to just 0:49:54.350,0:49:59.750 know that the works being done in in my 0:49:57.770,0:50:01.310 opinion yet it validates that you're 0:49:59.750,0:50:03.380 actually cleaning the surface you're not 0:50:01.310,0:50:04.940 gonna you know you you have to explain 0:50:03.380,0:50:06.710 it to your customer that it's all it's 0:50:04.940,0:50:08.450 doing is telling you if that surface is 0:50:06.710,0:50:12.290 cleaner if it's dirty at that particular 0:50:08.450,0:50:14.600 moment though yeah right after they're 0:50:12.290,0:50:16.370 done or you know you can measure a lot 0:50:14.600,0:50:18.410 of times I'll use it to measure the soil 0:50:16.370,0:50:20.720 level before we start to figure out how 0:50:18.410,0:50:23.120 dirty that how dirty that surface is and 0:50:20.720,0:50:25.820 what we have to use to get it clean and 0:50:23.120,0:50:28.520 then I'll measure it afterwards so know 0:50:25.820,0:50:30.920 if it's like there you can remember you 0:50:28.520,0:50:33.350 you really you bet you have to you have 0:50:30.920,0:50:36.140 to have to create it you have to get a 0:50:33.350,0:50:38.120 baseline that you can that's manageable 0:50:36.140,0:50:40.910 okay so that's also to say it's almost 0:50:38.120,0:50:43.520 like it would be good for us as BSC's as 0:50:40.910,0:50:45.650 we enter new contracts or if we're doing 0:50:43.520,0:50:48.020 our quality control visits with with the 0:50:45.650,0:50:49.640 staff or the you know the client like 0:50:48.020,0:50:51.170 you said Frank it's the at the moment 0:50:49.640,0:50:53.180 right so we want to just make sure we're 0:50:51.170,0:50:56.660 telling them it's not that this is all 0:50:53.180,0:50:58.970 clean it's this area this moment we 0:50:56.660,0:51:01.790 tested it to show that there was oil 0:50:58.970,0:51:04.550 before team came through soils gone it's 0:51:01.790,0:51:09.460 clean we're doing a good process where 0:51:04.550,0:51:09.460 we're managing our quality basically 0:51:10.420,0:51:14.660 you're gonna going forward I would have 0:51:13.010,0:51:17.000 you're gonna have to be able to validate 0:51:14.660,0:51:20.210 that the surfaces are being cleaned and 0:51:17.000,0:51:22.880 that your your frequencies your 0:51:20.210,0:51:25.280 procedures and that you're actually 0:51:22.880,0:51:27.230 doing what you say you're doing and your 0:51:25.280,0:51:29.240 people are that the surfaces are as 0:51:27.230,0:51:30.800 cleanest you're telling them yeah when 0:51:29.240,0:51:32.450 weighted and that's and that's actually 0:51:30.800,0:51:34.820 and that's why I reached out to you 0:51:32.450,0:51:36.380 about that because it's getting it's 0:51:34.820,0:51:37.790 good to get to the point I'm trying to 0:51:36.380,0:51:40.190 get ahead of everything to is and I'm 0:51:37.790,0:51:43.400 trying to give everybody as much help 0:51:40.190,0:51:44.630 and advice and and direction is you know 0:51:43.400,0:51:46.220 it's what we do 0:51:44.630,0:51:47.900 you can't really see it you know you 0:51:46.220,0:51:50.000 don't really see that we're doing our 0:51:47.900,0:51:53.150 job every day every night 0:51:50.000,0:51:55.610 um so anything that helps to just ensure 0:51:53.150,0:51:57.800 and prove that the quality or the 0:51:55.610,0:51:59.480 cleanliness is there I got a feel as a 0:51:57.800,0:52:00.860 value-add so that's why I'm also looking 0:51:59.480,0:52:03.320 for these type of tools and trying to 0:52:00.860,0:52:07.430 find out the best solutions we as BSC's 0:52:03.320,0:52:10.160 can an offer to just continue to valid 0:52:07.430,0:52:12.320 validate validate validate and approve 0:52:10.160,0:52:14.420 that the jobs being done because it's it 0:52:12.320,0:52:16.880 is a non-visible job at most times I 0:52:14.420,0:52:19.490 mean then the other thing like Jimmy 0:52:16.880,0:52:22.640 Papa charge like the QA tools and copy 0:52:19.490,0:52:24.530 clean or another great way validating 0:52:22.640,0:52:28.240 and ensuring and documenting what you're 0:52:24.530,0:52:32.360 doing and having that written SOP there 0:52:28.240,0:52:34.370 to back that up yeah okay well guys I 0:52:32.360,0:52:35.810 could keep talking you know I know you 0:52:34.370,0:52:37.490 guys keep the Nate I know you could talk 0:52:35.810,0:52:42.230 shop all they have this stuff so this is 0:52:37.490,0:52:43.850 good but I always like to end with with 0:52:42.230,0:52:46.130 a couple things right one at the end 0:52:43.850,0:52:48.260 we'll touch on some funny stories from 0:52:46.130,0:52:50.900 each other but more importantly is 0:52:48.260,0:52:52.040 before we get off this each one of you 0:52:50.900,0:52:55.820 guys what what is something that you 0:52:52.040,0:52:57.920 want the the industry not necessarily so 0:52:55.820,0:53:00.230 BSC but just even if it's clients of 0:52:57.920,0:53:03.380 BSC's what are some points that you guys 0:53:00.230,0:53:06.590 want to leave leave leave with everybody 0:53:03.380,0:53:11.090 here as we as we begin to sign off here 0:53:06.590,0:53:13.850 I can I can start this is this has been 0:53:11.090,0:53:17.930 my passion for the last 40 years the 0:53:13.850,0:53:20.240 value of what we do I again I it hurt 0:53:17.930,0:53:22.460 that we were just a commodity I think 0:53:20.240,0:53:24.650 it's up to us now and it's got to come 0:53:22.460,0:53:26.540 from the owners of BSES down that 0:53:24.650,0:53:29.420 everybody has to value what we do 0:53:26.540,0:53:31.100 there's a very we're not just I remember 0:53:29.420,0:53:33.500 the days when I was scrubbing baseboards 0:53:31.100,0:53:35.300 with with toothbrushes oh and they say 0:53:33.500,0:53:37.880 oh can I do you know can you do this can 0:53:35.300,0:53:40.310 you do that well listen I'm it's the 0:53:37.880,0:53:43.250 value of clean or you as an owner 0:53:40.310,0:53:44.570 contract cleaner you know somebody may 0:53:43.250,0:53:45.980 like a product like a glass cleaner 0:53:44.570,0:53:48.110 they'll go and clean the whole bathroom 0:53:45.980,0:53:50.120 and toilet she looks great and bosses 0:53:48.110,0:53:51.920 look great would you didn't disinfect so 0:53:50.120,0:53:55.100 we've got to start with our own inside 0:53:51.920,0:53:57.500 just to establish a value that what we 0:53:55.100,0:53:59.570 do is cleaning for health we're not a 0:53:57.500,0:54:01.430 commodity you know how we clean your 0:53:59.570,0:54:03.440 building it's how your people gonna feel 0:54:01.430,0:54:03.810 every day and it's not a - sense of 0:54:03.440,0:54:06.150 squared 0:54:03.810,0:54:07.530 would beat me down type of thing you 0:54:06.150,0:54:09.450 know you get what you pay for 0:54:07.530,0:54:13.590 and I think that's what we have to tell 0:54:09.450,0:54:20.130 me you know I've heard that several 0:54:13.590,0:54:22.890 times from you over the years Jim what 0:54:20.130,0:54:25.050 about you you know I think the one good 0:54:22.890,0:54:27.870 thing that's been coming out of what's 0:54:25.050,0:54:29.880 happening now is the housekeeper's are 0:54:27.870,0:54:31.680 being recognized I mean you see it in 0:54:29.880,0:54:33.470 the health care facilities the acute 0:54:31.680,0:54:37.530 care you see them saying thank you 0:54:33.470,0:54:39.360 they're not looked at as you know as you 0:54:37.530,0:54:41.280 know almost invisible but they're 0:54:39.360,0:54:44.580 actually being recognized for how 0:54:41.280,0:54:46.950 valuable they are and I bet that's 0:54:44.580,0:54:48.600 something that I think in all the years 0:54:46.950,0:54:50.850 I've been doing this I've never seen 0:54:48.600,0:54:53.580 that and I think if anything Goods 0:54:50.850,0:54:55.650 coming out of this as far as for our end 0:54:53.580,0:54:58.170 of it I think that's fantastic and 0:54:55.650,0:55:00.810 because they worked you know they you 0:54:58.170,0:55:05.310 know Ricky you see it well you were 0:55:00.810,0:55:07.890 doing the work recognition it's a it's a 0:55:05.310,0:55:10.050 thankless job it's a you know my first 0:55:07.890,0:55:11.940 couple years they didn't even know I was 0:55:10.050,0:55:13.680 the owner right and and I was servicing 0:55:11.940,0:55:15.990 their locations you know getting down to 0:55:13.680,0:55:18.750 nitty-gritty my wife and I and it's it 0:55:15.990,0:55:21.480 is a thankless job but now I recognition 0:55:18.750,0:55:23.640 is through the roof and it's that then 0:55:21.480,0:55:25.410 it's about time but it's like it's 0:55:23.640,0:55:27.840 rewarding it's definitely rewarding for 0:55:25.410,0:55:29.760 my staff I mean there I got staff that 0:55:27.840,0:55:37.050 are getting gift cards and you know 0:55:29.760,0:55:39.270 dinners and did you got good that that 0:55:37.050,0:55:41.250 what you're doing is that you're janitor 0:55:39.270,0:55:42.900 closets are clean that they're reusing 0:55:41.250,0:55:44.970 your eggs disinfectant that they're 0:55:42.900,0:55:47.040 trained properly then you can go back 0:55:44.970,0:55:48.960 with your pound your chest and listen we 0:55:47.040,0:55:50.970 are professionals and this is what this 0:55:48.960,0:55:54.090 whole industry is professors you're not 0:55:50.970,0:55:55.740 just a janitor gestures yeah okay well 0:55:54.090,0:55:57.600 you have to establish those benefits 0:55:55.740,0:55:59.340 with your company you have that 0:55:57.600,0:56:01.650 everybody has protocol that your 0:55:59.340,0:56:03.720 procedures are followed like that's like 0:56:01.650,0:56:05.790 a sim certification type of yeah I think 0:56:03.720,0:56:07.950 if we do that and we prove to everybody 0:56:05.790,0:56:09.930 we're gonna go a long way oh yeah it's 0:56:07.950,0:56:12.000 it's about taking this serious to the to 0:56:09.930,0:56:13.470 the level and to the I mean we got a 0:56:12.000,0:56:14.880 leverage everything that's out there 0:56:13.470,0:56:17.530 there's a lot of resources out there and 0:56:14.880,0:56:20.080 you know that right we got it 0:56:17.530,0:56:23.140 we're professionals and in this industry 0:56:20.080,0:56:25.240 you know we we we do what we need to do 0:56:23.140,0:56:27.370 to treat this like a trade I tell 0:56:25.240,0:56:29.200 everybody we are a trade service when 0:56:27.370,0:56:30.820 we're at a post construction job you got 0:56:29.200,0:56:32.860 plumbers are trade electricians are 0:56:30.820,0:56:34.720 trade carpenters are trade and there's a 0:56:32.860,0:56:36.300 cleaning company that's a trade too you 0:56:34.720,0:56:39.370 know because that's what we are 0:56:36.300,0:56:41.740 mate what about you what's a good sign 0:56:39.370,0:56:44.170 off point for you they're both what Jim 0:56:41.740,0:56:47.080 and Frank said we're both great my thing 0:56:44.170,0:56:49.840 is look there's not a one size fit all 0:56:47.080,0:56:53.440 solution to this you're in each facility 0:56:49.840,0:56:55.540 has got its own high touch surfaces it 0:56:53.440,0:56:57.070 has its own limitations on what 0:56:55.540,0:57:00.310 materials that's built out of what you 0:56:57.070,0:57:01.960 can use it really needs to be just 0:57:00.310,0:57:04.300 coming in and painting a broad brush 0:57:01.960,0:57:06.850 this is what we're going to do every 0:57:04.300,0:57:08.410 facility needs to be evaluated from the 0:57:06.850,0:57:11.620 ground up about how we're going to clean 0:57:08.410,0:57:13.540 the schedule of cleaning if you know if 0:57:11.620,0:57:15.730 office buildings where everyone's in 0:57:13.540,0:57:17.410 their own office each office does not 0:57:15.730,0:57:18.670 need to be cleaned disinfected because 0:57:17.410,0:57:21.880 the only person is going to be in there 0:57:18.670,0:57:23.440 is the person with their own microbiome 0:57:21.880,0:57:25.000 there that has their own germs no one 0:57:23.440,0:57:27.520 worries but if it's an office where 0:57:25.000,0:57:28.810 everyone has a shared workstation that 0:57:27.520,0:57:30.880 is going to be a completely different 0:57:28.810,0:57:32.320 thing so this is an area where we need 0:57:30.880,0:57:35.740 to be in the professionals we need to 0:57:32.320,0:57:38.590 realize that this is not just a one-off 0:57:35.740,0:57:40.840 solution for everything this needs to be 0:57:38.590,0:57:42.850 each one used to be reevaluated and it 0:57:40.840,0:57:45.220 needs to be brought in with who's 0:57:42.850,0:57:46.840 working there what are you cleaning what 0:57:45.220,0:57:50.410 is the operation and all that sort of 0:57:46.840,0:57:53.110 thing so really getting back with the 0:57:50.410,0:57:54.940 professionalism idea of evaluating each 0:57:53.110,0:57:56.050 facility you're cleaning and all the 0:57:54.940,0:57:56.440 other BS use that are going to watch 0:57:56.050,0:57:59.080 this 0:57:56.440,0:58:00.490 going back to each facility management a 0:57:59.080,0:58:02.860 person and saying look this is what you 0:58:00.490,0:58:04.530 need this is your custom program this is 0:58:02.860,0:58:07.630 how we're going to get you through this 0:58:04.530,0:58:11.350 awesome that's a that's a drop the mic 0:58:07.630,0:58:13.420 moment right there guys so hey guys so 0:58:11.350,0:58:16.420 that that's pretty much it for me 0:58:13.420,0:58:17.860 because I'm actually it's five o'clock 0:58:16.420,0:58:20.020 that I don't to take up much more your 0:58:17.860,0:58:21.940 guys time I could keep this going 0:58:20.020,0:58:23.290 our next one's gonna be an in person I 0:58:21.940,0:58:26.830 know I'm gonna see how you guys at the 0:58:23.290,0:58:28.180 ISS a show here in Chicago thank you so 0:58:26.830,0:58:29.470 much for all the wealth of knowledge 0:58:28.180,0:58:30.330 that everybody's going to get out of 0:58:29.470,0:58:32.340 this 0:58:30.330,0:58:34.680 if we can end with you know because I 0:58:32.340,0:58:36.840 was like to give people a way to contact 0:58:34.680,0:58:38.910 you and maybe ask some direct questions 0:58:36.840,0:58:41.640 so Nate if you want to give somebody or 0:58:38.910,0:58:43.020 LinkedIn Jim Frank same thing just so if 0:58:41.640,0:58:46.500 somebody else has additional questions 0:58:43.020,0:58:50.000 they can reach out to you guys I'm an 0:58:46.500,0:58:53.820 EFT Trevisani at Spartan chemical comm 0:58:50.000,0:58:56.340 I'm at Jim Miller at Spartan chemical 0:58:53.820,0:59:01.200 comm and my cell phone is three one two 0:58:56.340,0:59:03.900 nine five three seven two five five and 0:59:01.200,0:59:05.640 Gobert at spartan chemical comm and if 0:59:03.900,0:59:08.010 you call the sport spartan the corporate 0:59:05.640,0:59:11.640 number extension two seven six you know 0:59:08.010,0:59:14.250 get me directly awesome well guys Cheers 0:59:11.640,0:59:17.250 review the last thing let me get it okay 0:59:14.250,0:59:20.940 what's up Gibson's is open tomorrow I 0:59:17.250,0:59:22.320 know I'm gonna be there I'm like hey I 0:59:20.940,0:59:24.750 got a reservation I was like in the 0:59:22.320,0:59:30.000 kitchen I've done some services for them 0:59:24.750,0:59:31.350 there oh yeah oh yeah hey guys throw let 0:59:30.000,0:59:34.200 everybody get their glass up for a 0:59:31.350,0:59:36.750 Cheers you know Cheers 0:59:34.200,0:59:38.670 thank you guys thanks to the cleaning 0:59:36.750,0:59:40.170 industry thank you guys for your time 0:59:38.670,0:59:40.500 that you guys took out to talk to me 0:59:40.170,0:59:43.110 right now 0:59:40.500,0:59:45.000 and to share your knowledge and until 0:59:43.110,0:59:45.900 next time thank you guys I appreciate it 0:59:45.000,0:59:56.580 Thank You Ricky 0:59:45.900,0:59:58.730 come on thank you guys appreciate it all 0:59:56.580,0:59:58.730 right